They made my experience amazing. Kept me up to date and helped me through thr customs experience like a dream. Other overseas companies leave you alone during this time. 5 start
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time order - tracking was on point. Item arrived in SA in perfect condition, and exactly what I ordered.
Its is now 6 weeks later and I still don't have my order. They make out that they are based in South Africa but they are not. They have good email communication, however since the products I ordered... Mehr ansehen
Prompt email confirmation of receipt of order and payment. Confirmation email of dispatch shipping date and detail. Any delay in shipping is emailed to customer and way ahead to obtain the pr... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great and efficient communication
Great and efficient communication, fantastic service from competent, reliable, skilled and super friendly, yet professional staff.
Great Communication
I was skeptical as to whether my product would arrive. Ninelife communicated all the way through the process and it all went like clockwork.
Mr Donvio went the extra mile to ensure…
Mr Donvio went the extra mile to ensure that my shipping issues was attended to.
Ninelife immediately sent an e-mail…
Ninelife immediately sent an e-mail with a tracking number once the parcel had been dispatched. It took however longer than the original promised delivery date.
Great communication throughout
Great communication throughout. Product arrived in excellent condition
I still did not receive my parcel
I still did not receive my parcel, actually I am not given you a rate at all.
Hi Henrihet,
Thank you for your email.
The order has reached Capetown, South Africa. Please track your order status here. I humbly request you to please allow us 7 working days to deliver your order.
If there is anything else I can assist you with, please let me know, and I would be happy to help.
Regards,
Zoe
WeCare
NineLife
I'm extremely pleased with the product
I'm extremely pleased with the product. I ordered the "Complete Omega". It takes quite good. And I do highly recommend this product. Thank you NineLife.
Thought this was a SA company
Thought this was a SA company. After 2 months, no parcel yet but tracking shows parcel as "delivered". Am I supposed to call post offices around me, go stand in queues and pay more money to get my order? This was not the deal. I take it as a very expensive lesson. I paid R1400 on Nine Life for the same items I didn't realise I could get off Temu for R42... and my Temu parcel arrived within 7 days. These guys are horrible scammers.. stay away! May you get back what you give! Karma...
Prompt email confirmation of receipt of…
Prompt email confirmation of receipt of order and payment.
Confirmation email of dispatch shipping date and detail.
Any delay in shipping is emailed to customer and way ahead to obtain the product for customer or the opportunity to cancel order is supplied.
A great experience with the company. Customer service is friendly, sincere and efficient.
Product was delivered to regional post office. All good I'm pleased to say.
I think the company needs to indicate to SA customers they are not in SA but can ship their products to SA. They advertise as far as I
interpret they are in SA. You believe you are ordering from a local company
Very confusing... Maybe ti's is just me. But all went well eventually.
Good
Good prices.
Good communication
Good products.
Win win...!!
Helpful and Quality Product delivered
The people on the helpline were helpfull and acted immediately. Delivery received as promised.
Ordering and tracking was very good
Ordering and tracking was very good. If only goods did not take so long to get to us in South Africa.
Quality of product.
Excellent service thank you 😊
Excellent service thank you 😊
Wonderful support
Good Product
Good Product - nice to be able to track it.
Great after sales service- thank you
Great after sales service- thank you
Costumer service is very quick on…
Costumer service is very quick on response.
The product came as it was described.
But delivery itself take very long .
Second time lucky.
After the package originally failed to arrive, the company did eventually make contact and arrange for a second delivery which proved successful.
* The fullfilment of the order took a…
* The fullfilment of the order took a while
* The shipping method was unclear and ended up being sent by post, which I had to collect from my local post office. I only found out the parcel location after querying my order online
* Your order system has been compromised by scammers as I have been bombarded with fake emails since I placed the order with you. The quote my name, address and original tracking #
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.




