NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... Mehr ansehen
Unternehmen hat geantwortet
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... Mehr ansehen
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This is a great card. It's accepted everywhere, the interest rates are reasonable and the account is very easy to maintain. I highly recommend everyone get an Aqua card for their wallet/purse.
Unternehmen hat geantwortet
I have been with Marbles for years and have never once had any issues. The reason I have cancelled my card is that I have a new one with my bank that gives me cash back for 1 year and is slightly ch... Mehr ansehen
Unternehmen hat geantwortet
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
7 Handyside, N1C 4DA, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Be careful of AO annual fee £39.99 , no reminder. Then a £5 payment. didn't assoiciate Newday with AO. Then £12 late payment making £58 debt. Settled and closed account, not happy. Won't buy or use either of these company's again.

Antwort von NewDay
Excellent credit card. All the information you need on the app. First class.........

Antwort von NewDay
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued.
All-round great service, if you use your credit responsibly you will undoubtedly be handsomely rewarded. All the features you could want and expect from a first class lender. Go on give them a go, you will not be disappointed - guaranteed.

Antwort von NewDay
Argos has been awful since New Day took control of Argos Card. Relentless reminders and harassment for payments resulted in the closure of my account. I no longer purchase any goods from Argos as 'Argos Pay' & New Day are insufferable. All complaints are ignored, they just want your money and more with the ridiculously high interest rates, late payment fees and anything else they can find to bleed you dry with.

Antwort von NewDay

Antwort von NewDay
I love this company so happy I got involved with them i also had a loan through aqua that's paid off never been disappointed 😞

Antwort von NewDay
I have have steadily built up my credit score since getting an aqua card, I thoroughly recommend them

Antwort von NewDay
Have been with aqua for a long time and everything has been great from day one ! Aqua is everything a credit card should be ! Yr card is reviewed and yr credit limit keeps going up providing you treat it with respect! My favourite credit card ! Highly recommend!

Antwort von NewDay
Been with Aqua for years now always there when you need them very helpful staff

Antwort von NewDay
You prey on the vulnerable, by offering a credit card to people who can't really afford one, give them large credit amounts then charge extremely high interest rates making it nearly impossible for some to clear the debt

Antwort von NewDay
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit increases I can close a few smaller cards and simplify my expenditure.
Thank you, keep doing what you have always done.

Antwort von NewDay
This was no bother to apply for good rates. They don't bother you with telephone calls. It's up and running you get an email when your payment date. No problems. Would recommend

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Antwort von NewDay
I did an over payment of £438 and phoned up the next day. 29 days later and all the chasing i still dont have my money back.

Antwort von NewDay
They don’t deserve one star but had to leave it to put a complaint on. For the last 7 months this company have wrecked my husband’s credit file by leaving defaults payments on his credit file which should have been removed. He has complained and complained and been fobbed off with a £100 cash gift and with empty promises of sorting this out. Their incompetence have wrecked his finances, he can’t get a bank account or credit and he’s even had promises from top Head of Service Delivery David Land by letter. He phoned today and spoke to Danielle who said his complaint couldn’t be found so would start again and look into it! What a joke she wouldn’t let him speak to a Manager or David Land so he is going to complain to the Financial Conduct Authority. After reading all their negative comments on here I’m sure he is not the only one. New day are a disgrace and their Customer Service stinks and they’ve caused my husband so much stress.
Update: Newday requested details which I sent a week ago…still nothing and my husband’s credit rating still wrecked by NewDay. NewDay please sort this out or we will take it further legally.

Antwort von NewDay
Joke of a company - Damaged the credit file and no fault our own.
My partner I discussed this with customer service six months ago. At that time, I specifically confirmed that there was no outstanding balance on my account and instructed the agent to close it. The agent confirmed, on multiple occasions, that everything had been dealt with.
we only discovered yesterday that while my account had been closed, the "Premium Delivery" subscription had not been cancelled. It makes no sense that I would continue paying for a delivery service on an account that no longer exists, yet this was never cancelled by your staff.
What is even more concerning is that I was never informed of any outstanding charges. Instead, I discovered that missed payments have been reported to my credit file every month for the past six months. As a direct result of your failure to cancel the service as instructed, my credit file has been damaged through no fault of my own.
I raised a formal complaint yesterday, but based on this experience I have little confidence that it will be resolved promptly. In the meantime, I am left dealing with the consequences of an error that should never have happened.
This situation is completely unacceptable. Your staff need better training and your account closure process clearly requires improvement. Administrative failures like this can have serious consequences for people's financial lives and livelihoods.
I would strongly advise others to think carefully before using this service. A simple failure to follow a customer's clear instructions has resulted in unnecessary financial harm and damage to my credit file.
Train your staff right your damaging peoples livelihoods.
Stay clear of them, not worth the risk.

Antwort von NewDay
I discussed this with customer service six months ago. At that time, I specifically confirmed that there was no outstanding balance on my account and instructed the agent to close it. The agent confirmed, on multiple occasions, that everything had been dealt with.
I only discovered yesterday that while my account had been closed, the "Premium Delivery" subscription had not been cancelled. It makes no sense that I would continue paying for a delivery service on an account that no longer exists, yet this was never cancelled by your staff.
What is even more concerning is that I was never informed of any outstanding charges. Instead, I discovered that missed payments have been reported to my credit file every month for the past six months. As a direct result of your failure to cancel the service as instructed, my credit file has been damaged through no fault of my own.
I raised a formal complaint yesterday, but based on this experience I have little confidence that it will be resolved promptly. In the meantime, I am left dealing with the consequences of an error that should never have happened.
This situation is completely unacceptable. Your staff need better training and your account closure process clearly requires improvement. Administrative failures like this can have serious consequences for people's financial lives and livelihoods.
I would strongly advise others to think carefully before using this service. A simple failure to follow a customer's clear instructions has resulted in unnecessary financial harm and damage to my credit file.
Train your staff right your damaging peoples livelihoods.
Stay clear of them, not worth the risk.
Update
Claire, I've not had a message from you. You can hear from me right now as I will continue to leave bad review after bad review until this is resolved.
Once you've messaged, I'll reply with my details.

Antwort von NewDay
misleading to debt and interest payments..argos were awesome they helped so much in a easy appand easy bnpl payments that were 0 interest if paid before deadline....now we have a shower of shit that wants more and will keep u in debt for years if u cant afford more on payments..we all knew argos was dearer than if u payed cash but it was acceptable as u had the plans and thousands accepted this..but since sainsburys has passed on finance to newday u do not get that privalidgeive had an argos card for years never defaulted always paid plans off early a beautiful system...thats stopped we have a greedy corporate company based in a tax haven rinsing the shit out of loyal paying customers on a limioted budget...i brought a 10x8 shed 100 pound over cash price i couldnt find 6 month bnpl so i called to be told oh we only offer on certain things...380 shed 6 months at 64 will incrue 12 each month interest if i payed minimum omg its debt city..i hope u lose thousands of customers now u offered me first month interest free..shopve it up ur arse ill pay this off asap and delete my account..ur company is setup to sting ppl u should be ashamed of urselves and ur tactics

Antwort von NewDay
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