NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... Mehr ansehen
Unternehmen hat geantwortet
This is a great card. It's accepted everywhere, the interest rates are reasonable and the account is very easy to maintain. I highly recommend everyone get an Aqua card for their wallet/purse.
Unternehmen hat geantwortet
I have been with Marbles for years and have never once had any issues. The reason I have cancelled my card is that I have a new one with my bank that gives me cash back for 1 year and is slightly ch... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Kontaktinformationen
7 Handyside, N1C 4DA, London, Vereinigtes Königreich
- 020 7160 8800
- newday.co.uk
4,2
Gut
11.513 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
The app is very easy to use
The app is very easy to use, you get very clear communication about any changes.
2. Juli 2026
Antwort von NewDay
Hi Limara, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Antwort von NewDay
Good Afternoon, James,
We appreciate you taking the time to share your review with us, we're thrilled to hear everything's going so smoothly!
- Kenith
I deeply regret using NewDay finance
I deeply regret using NewDay finance. I bought a £600 cooker in September 2024 through AO and used NewDay because I'd just moved house and couldn't afford to pay the full amount upfront.
Nearly two years later, I still owe over £300. My monthly payment is around £14, but approximately £11 of that goes towards interest, leaving only around £3 to reduce the balance. It wasn't until months later that I realised how little of my payment was actually paying off what I'd borrowed.
Looking back, I've paid hundreds of pounds in interest while making very little progress towards clearing the debt. Although I accept that I signed the agreement, I don't think many people truly appreciate just how expensive this type of finance can be.
If you're considering using NewDay finance, make sure you fully understand the interest rate and how your payments are allocated. I certainly wish I had. I won't be using them again.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Hi Sonia,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. To discuss this further, please reach out to our Customer Service team on 0333 220 2532. The team will be able to review your account further and advise on the next best steps.
Best,
Stephanie.
Dreadful company do not take credit out…
Dreadful company do not take credit out with then they charge u so much intrest lots of charges and now they've done it with argos card read the reviews there so bad the intrest they charge on 300 pound is so bad I'm surprised they've not been looked into
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Hi,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team on 0333 220 2532.
Best,
Stephanie.
STEER CLEAR - BUYER BEWARE
Absolutely terrible service. Took over argos pay and have been messing me about for nearly 4 months now. They do not take complaints seriously, I have had no contact back from the 4+ times I've called to raise complaints. I've requested a deadlock letter seeing as noone has any interest in dealing with my complaint and yet again NO REPLY. I would not recommend unless you enjoy spending hours and hours on hold to explain the situation time and time again to 10 different employees who will not bother to action anything anyway.
Edit: Hi josh, tried that so many times, takes forever to get through to a human and then they dont even listen or action anything. Why should I continue to waste my time? Have a manager call me. Good lad.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Hi Niall,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please reach out to our Customer Service team on 0333 220 2532 at your next convenience, so that we can discuss your concerns in more detail.
Kind regards,
Josh
Will never go near a company that uses NewDay
A few years ago I had a Debenhams store card which I’d used for years with no problems. Then NewDay took the cards on. I kept getting told I had not made payments when I had and my (excellent) credit score would be affected. This went on and on and on with conversations with foreign call centres who could scarcely speak English.
I also had a John Lewis store card. When I saw that they were using NewDay having moved from HSBC I cancelled my card. I rarely use John Lewis now as they closed both their JL Home stores in the 2 adjoining towns to where I live. As it’s an hours drive to Bristol and 1.5 hours to Reading they have pretty much lost me as a customer.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Hi Fran,
Thank you for taking the time to leave us feedback. I'm sorry that you've not had the best experience with us. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. Please be assured that this feedback will be passed on to the relevant team for further review.
Regards, Julie.
Mable is fantastic and their customer…
Mable is fantastic and their customer support team are always super swift in supporting me.
25. Juni 2026
Antwort von NewDay
Hi Miss Lawson, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Antwort von NewDay
Hi Gianni, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Best, Elan
Great offers and simple to use.
Great offers and simple to use. Regular updates, so you know what is going on.
25. Juni 2026
Antwort von NewDay
Hi Mike, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I really like service the have good…
I really like service the have good interest rates
25. Juni 2026
Antwort von NewDay
Hi Mudassar, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I have had regular increases in my…
I have had regular increases in my credit limit ( however not recently) I like that I get reminders when payments are due ( I usually pay well in advance)
25. Juni 2026
Antwort von NewDay
Hi Susan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Since I have had my aqua card it has…
Since I have had my aqua card it has helped me in lst year for my credit rate & It's great card too for that. The app is easy too use without any complications & making your monthly payments is easy too do. Thank you
25. Juni 2026
Antwort von NewDay
Hi Donna, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Terrible
Terrible. Bought a fridge freezer from ao.com and paid for it through finance which it turns out is with new day. Paid off the freezer and suddenly I'm being charged £39.99 for AO five star membership which I do not want. I want to close the ao and new day accounts. I am being passed between ao and new day and no one is resolving this. STEER CLEAR of both companies.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Good Afternoon, Helen,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help.
We hope to hear from you soon so that we can get this resolved for you.
- Kenith
Antwort von NewDay
Hi Andreea-Simona, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Antwort von NewDay
Hi Muhammad, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Antwort von NewDay
Hi Karen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Just love using Aqua
Just love using Aqua. They originally accepted me with a poor credit rating and I’ve used them ever since. The app is so easy to use and when you make a payment it’s immediately shown on your balance so you are always up to date. They also provide a good credit limit and have occasionally offer 0% balance transfer offers, amongst others. Would highly recommend. Ps.
The card reminds me of the ocean 😀
25. Juni 2026
Antwort von NewDay
Hi Sonia, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Excellent convient in keep tracks of…
Excellent convient in keep tracks of payments still wish paper statements please been customer for some time highly recommended
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von NewDay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Antwort von NewDay
Hi Paul, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Very good customer service she was very…
Very good customer service she was very helpful and very polite and I appreciate that very much
25. Juni 2026
Antwort von NewDay
Hi Winifred, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
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