I have already given 2 reviews of this , but it keeps reminding me! The product is appropriate for the purpose it specifies. But the company shipped the wrong colour twice, eventually got it right the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was advised by a dermatologist to use this after I lost my hair as a result of chemo. I think it's fantastic and have recommended it to lots of my friends. I can literally feel the extra small hairs... Mehr ansehen
Tried a few hair fibres over the years but Nanogen is definitely the best. Easy application and completely invisible. Highly recommended. Blends seamlessly.
Brilliant customer service! The service we recently received after a mix up with ordering (from our side) was fantastic. The team at Nanogen had the attention to detail to spot and query the error w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Science of Thicker Hair. With over 20 years experience, we are proud to be the experts in hair fibres. Nanogen were the first to launch Hair Fibres in the UK and have a patented delivery system perfect for men and women suffering from hair loss. All purchases from Nanogen.com come with a 30 day money back guarantee.
Kontaktinformationen
730 Centennial Park, elstree, WD6 3SZ, Hertfordshire, Vereinigtes Königreich
- 02084582500
- hello@nanogen.com
- nanogen.com
4,4
Hervorragend
745 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service
Great products and great experience as a customer within the expectations succeeded when seeing the results that are promised
8. Oktober 2025
Antwort von Nanogen
Hi Maria, what a lovely review. Thank you so much for your feedback. We love to exceed expectations and always want to deliver on our promises! It's great to hear that you are seeing such positive results after using Nanogen. Thanks for sharing your experience.
Great product
Great product easy to use and quickly absorbed into scalp
Making my hair feel thicker and shiny
8. Oktober 2025
Antwort von Nanogen
Hi Kay, thanks so much for your feedback. It's great to hear that you have enjoyed thicker hair and shinier hair after using our Hair Growth Factor treatment. It really is the most amazing serums that works at scalp level to create the best foundation for healthy hair growth (all without being greasy). It's great that you have experienced this for yourself. We hope you continue to enjoy using Nanogen.
Brilliant product
This is such an easy product to use, I've used a whole bottle & have just started my second, I feel like i have just started to see a difference a long the front of my hairline which has made me soooo happy ☺️ you apply it to your scalp,once a day, massage it in, it leaves no greasy residue to your hair so once you've applied it u can just get on with your day!
8. Oktober 2025
Antwort von Nanogen
Hi Susie, thank you for your review. We are so pleased to hear about your experience of using our scalp serum. Our Hair Growth Factor treatment really is the most amazing serum for supporting your scalp health and new hair growth. We are thrilled to hear about the results you have experienced and are so happy that you're happy! Thanks again for sharing your feedback.
Antwort von Nanogen
Hi Karen, thank you so much for your review of our Hair Factor Growth Treatment. We love this scalp serum too - it does smell beautiful and absorbs so well. It really is the best solution to improve hair growth and hair thickness. Thanks again for your feedback.
It’s so easy to use and it’s wow it’s awesome a…
It’s so easy to use and it’s been a lifesaver for me , as going through the menopause I have noticed vast hair loss
8. Oktober 2025
Antwort von Nanogen
Hi Sharon, thank you for your review. It's very common notice hair thinning during menopause, so you are not alone in this. We have so many customers going through the same experience. We are very pleased to hear that Nanogen is helping you to navigate the changes. It really makes the work we do here feel very worthwhile. Thanks again for sharing your feedback.
Antwort von Nanogen
Hi Trevor, thanks for your review. It's great to hear that you're a Nanogen fan and that you are pleased with the service we offer. Thanks for supporting our brand.
Doing exactly what is needed.thank you.
7. Oktober 2025
Antwort von Nanogen
Thank you for sharing your thoughts. As hair thickening experts, we always want to deliver on our promises, so it is wonderful to hear that our Nanogen products are doing want you need them to. Thank you!
Fabulous product
Very helpful when my original order went to thecwrong address, sent a replacement immediately.
Now l have the product, l am absolutely over the moon with it! Makes my hair look so muh better, meaning I feel so much better.
7. Oktober 2025
Antwort von Nanogen
Hi Sarra, Thank you for your review. We are so pleased our customer service team were able to help you and that you had such a good experience when shopping with us. It's wonderful to hear that our products have had such a positive impact. It makes the work we do here at Nanogen so worthwhile. Enjoy your products and all of your good hair days! Thanks again for your feedback.
Antwort von Nanogen
Hi Robert, thank you so much for your feedback. We are very pleased to hear that you had such a positive experience when shopping with us. We hope you enjoy your Nanogen products!
Colour yellow !!Colour was supposed to be light blonde…
Colour was supposed to be light blonde but it was yellow ! Very disappointed, cannot use .
5. Oktober 2025
Antwort von Nanogen
Hi Lesley, we are sorry to hear that you are not happy with your Nanogen Hair Fibres. We know that our fibres are so loved and we normally receive such positive reviews, so much so that we offer a money back guarantee if you are not 100% satisfied with your results.
Please do get in touch and contact Claire on hello@nanogen.com and she will be able to help you with getting the colour matched correctly, or offering a refund if you have any issues.
We look forward to hearing from you.
Alopecia sufferer
I have alopecia and have been using this on a daily basis can’t live without it now . Thanks very much 👍
3. Oktober 2025
Antwort von Nanogen
Hi Elizabeth, thank you for your wonderful review. We are so pleased to hear that our products are having such a positive impact for you - it really makes the work we do at Nanogen so rewarding when we receive feedback like this. Thank you for sharing your experience.
I left a previous review and have since…
I left a previous review and have since been contacted by customer services whom have resolved my query.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Nanogen
Hi Bradley, We are so pleased that we were able to help you find your perfect Nanogen match. Thank you for your updated review. We always want our customers to be happy and supported, so we are really glad we were able to work together to resolve your concerns. Thank you for your feedback.
Antwort von Nanogen
Thank you for your review. We are so pleased to hear that you have been using Nanogen for such a long time and that it continues to help you and your hair. This is what we want to hear! Thank you for continuing to support our small British brand.
Antwort von Nanogen
Thank you for your review. We are thrilled to hear that you were able to discover the hair thickening effect that our Hair Fibres have. We really appreciate your feedback and hope you continue to enjoy using your Nanogen products.
Great every thing.
25. September 2025
Antwort von Nanogen
Hi Anwar, this is exactly the sort of review we love to read! We are so pleased to hear that you have had such a positive experience when shopping with Nanogen. Thank you for sharing your feedback.
Does what it said it would do!
As usual, a perfect delivery with the correct item. Will use again.
7. September 2025
Antwort von Nanogen
We are so pleased to hear about your positive experience. Thank you for sharing and for supporting our small British brand.
Antwort von Nanogen
Thank you for sharing your feedback. We are so pleased that you are happy with your order.
Antwort von Nanogen
Thank you for sharing your experience. We are so pleased to hear that you are happy with our products and our delivery service.
Antwort von Nanogen
Thank you for your review. We are so pleased that you had such a positive experience when shopping with Nanogen. We really appreciate the feedback. Enjoy your product!
The hair fibres are brilliant
The hair fibres are brilliant , they really do what it says on the tin !! The delivery is very quick !
30. August 2025
Antwort von Nanogen
Thank you so much for your review Lesley. We agree, our Keratin Hair Fibres are amazing and make such a difference. We are so pleased that you have had such a positive experience. We have been helping people with thinning hair for over 20 years, but it is always great to hear that we are still making a difference today. Thank you for sharing!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.