Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried to access my account to upgrade my AVC but couldn't work out what to do. I 'spoke' to Sandra online who, once I'd verified my DOB and NINO, understood what I was trying to do and took over an... Mehr ansehen
Unternehmen hat geantwortet
Attended a retirement trap session It was very informative and well delivered by Nick, clear and practical. Gave me a lot to think about
Very clear and concise webinar - made clear a lot of grey areas surrounding pensions. I enjoyed the physiology behind it also - thank you Greg March, you have a good clear way of describing things 👍
Unternehmensdetails
Vom Unternehmen geschrieben
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Kontaktinformationen
First Floor, 5 Fleet Place, EC4M 7RD, London, Vereinigtes Königreich
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Hervorragend
560 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Lovely friendly and helpful !
1. September 2026
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
The experience was a beneficial one
The experience was a beneficial one. It enabled me to make an informed decision as to how to increase my pension contribution. I wish i had taken advantage of the provision earlier
30. Juli 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Money Matters were quick to respond
Money Matters were quick to respond to my request an actioned it promptly and accurately.
18. August 2026
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
5* Customer Service
Fantastic customer service from mymoneymatters, Katie dealt with my query promptly and was extremely helpful and efficient.
28. August 2026
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
First class service
Katie was so polite and cheerful but also professional and helped resolve my enquiry. An email was sent through within minutes providing all the details I requested. Thank you.
28. August 2026
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Very
Very, very useful and helpful. Definitely recommend this to everyone planning their retirement.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Easy to contact and respond quickly to…
Easy to contact and respond quickly to questions
27. August 2026
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
First Class Service
Contacted My Money Matters regarding maximising my AVC contribution. Connected with Sandra who provided excellent assistance and resolved and submitted my amendment with efficiency and no fuss.
20. August 2026
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
clear explanation in layman's terms so…
clear explanation in layman's terms so I could understand.
25. August 2026
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
IT login problem
I have a bit of a problem with my login account, sent an email to customer service and Katie has been so helpful and sorted it out for me immediately. I am not expecting such efficient customer service. Thank you very much for your help.
25. August 2026
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
I contacted mymoneymatters via e-mail…
I contacted mymoneymatters via e-mail initially to make an amendment to my pension contributions. I received a prompt response with clear instructions on how to increase my contributions via the website.
Due to a difficulty caused by Payroll registering my account with a different e-mail address I was unable to complete the process. I spoke with Nirin on the telephone and he was friendly and knowledgeable and processed my request within minutes.
21. August 2026
Antwort von my money matters.
Hi Mark, thanks so much for leaving your review. We're glad that Nirin was able to help you.
Positive experience
Good understanding of the issue I had raised and good to have got through to someone quickly who could deal with the problem and rectify it. The team member I spoke to straightaway understood the issue and was able to resolve it quickly.
21. August 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Nirin was super helpful
Nirin was very pleasant, super helpful, and sorted my issue in a couple of minutes.
I called regarding an issue with updating my AVC's, as the website wording isn't very useful and I mistakenly added an amount I wanted to take off monthly, however it added a whole load more as it was relating to take home pay.
21. August 2026
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Had an issue with a proposed change to…
Had an issue with a proposed change to my AVC’s. Nirin assisted, explained issue and way forward. Great customer service..
20. August 2026
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Seems well organised with lots of…
Seems well organised with lots of helpful tips, Agent was very helpful.
20. August 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
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