After using 3 jars of this so called miracle magnesium cream I found no relief and no benefit to using this product, and as for their money back policy , what a joke. Also in the advertisements the j... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sadly, due to a health issue and an unknown future, I am canceling all my subscriptions, including yours. Anna was very kind and offered to help me adjust my scheduling. I was not able to take h... Mehr ansehen
My order status said the package was being delivered via DHL, which doesn’t service this rural area. Long after the delivery time passed I got the delivery via US Mail. Which was really great! I jus... Mehr ansehen
Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Mehr ansehen
Unternehmen hat geantwortet
3,8
Gut
920 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have been dealing with the aftermath…
I have been dealing with the aftermath of 2 falls within 15 months. I tore a meniscus in my left knee from the first fall. The second fall, 6 months ago, tore both menisci in my right knee, as well as torn gluteal muscles and a triggering of sciatica from a spinal stenosis. True Relief worked much better in managing my pain compared to Bengay, Voltaren, and Salon Pas lidocaine patches. I was so happy with it that i got some for my daughter who has back and knee problems. She also feels like a new person.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Patricia,
Thank you for your 5-star review!
We're truly pleased to hear that True Relief has helped you better manage your pain and has made such a meaningful difference compared to other products you've tried. It's also wonderful to know your daughter has experienced similar benefits.
We appreciate you sharing your experience and choosing MyHiRelief, and we wish you both continued comfort and wellness moving forward.
Best regards,
Jason
Total Relief works
Total Relief is the only thing that has been able to stop my muscle and nerve cramps.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Katherin,
Thank you for your 5-star review!
We're delighted to hear that Total Relief has been effective for your muscle and nerve cramps. Your feedback means a lot to us, and we're grateful to be part of your wellness routine.
Wishing you continued comfort and relief!
Best regards,
Jason
Soft and soothing
This cream is soft and soothing. I use it every night before bed. I won’t say it has taken my sciatica away, but it seems to be slightly less painful. Delivered promptly and packaged well.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Linda,
Thank you for your 5-star review!
We're delighted to hear that you find the cream soft and soothing and that it has become part of your nightly routine. It's also wonderful to know your order arrived promptly and was well packaged.
We truly appreciate your feedback and wish you continued comfort and wellness!
Best regards,
Jason
Pain relief
The relief that it gives me after being applied.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Edward,
Thank you for your 5-star review!
We're delighted to hear that you're experiencing effective pain relief after applying the product. Your feedback means a great deal to us, and we're grateful you chose MyHiRelief.
Wishing you continued comfort and wellness!
Best regards,
It has given me some relief when…
It has given me some relief when nothing else has! I wish I had ordered more than 3! It is not enough. If there was a way to up the amount I’m getting I would be interested!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Mary,
Thank you for your 5-star review!
We're so pleased to hear that MyHiRelief has provided you with relief when nothing else has. We also appreciate your feedback about wanting a larger quantity, and it's wonderful to know you'd be interested in receiving more.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Best regards,
Jason
Finallly got the answer I had been…
Finallly got the answer I had been waiting for! Took almost 2 months, but the CEO responded and I got a full refund. (Apparently). Hasn't shown up in my account but I trust that it will happen.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Debbie,
Thank you for taking the time to update your review.
We're pleased that we were able to connect with you and reach a resolution. I can confirm that your full refund has been processed.
If the refund has not yet appeared in your account, please note that it may take several business days for your bank or payment provider to post the transaction, depending on their processing times.
We also appreciate your patience throughout this process and your willingness to acknowledge the outcome. Your feedback helps us continue improving our response times and overall customer experience.
Thank you again, and we wish you all the best.
Kind regards,
Jason
MyHiRelief
The total relief brings a soothing…
The total relief brings a soothing effect yo the pain in a short period of time. Just wish it wasn't that expensive.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Michele,
Thank you for your 5-star review!
We're delighted to hear that Total Relief provided soothing pain relief in a short period of time. We also appreciate your honest feedback about the price, as it helps us better understand our customers' experiences.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Best regards,
Jason
Response and accuracy develops trust
Response and accuracy develops trust. You have done that well
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi J Muniz,
Thank you so much for your fantastic 5-star review!
Your words mean a great deal to us. We're honored to know that our responsiveness and commitment to providing accurate information helped build your trust. Delivering a positive and transparent experience for our customers is always our goal.
We truly appreciate your support and thank you for choosing MyHiRelief. We look forward to serving you again in the future!
Kind Regards,
Aga
MyHiRelief
The cream has truly relieved my pain…
The cream has truly relieved my pain due to arthritis and neuropathy. It’s far from a “cure”, but it allows me to sleep better and work in my garden far longer than I could before using it. I appreciate that!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Iris,
Thank you so much for taking the time to share your experience with Total Relief.
We're delighted to hear that the cream has helped ease your arthritis and neuropathy discomfort, allowing you to sleep better and spend more time doing what you enjoy, like working in your garden. While we understand that every individual's experience is different and the product is not a cure, it's wonderful to know it has made a meaningful difference in your daily life.
We truly appreciate your thoughtful feedback and your trust in MyHiRelief. Thank you for being part of our community, and we wish you continued comfort and many enjoyable days in your garden.
Kind regards,
Aga
MyHiRelief
Love this product
This product works like a charm. It takes away my backache and knee pain
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi there,
Thank you so much for your wonderful review!
We're thrilled to hear that Total Relief has been helping ease your backache and knee pain. Knowing that our product is making a positive difference in your daily life is exactly why we do what we do.
We truly appreciate you taking the time to share your experience and thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind Regards,
Aga
MyHiRelief
I bought HiRelief for me and a…
I bought HiRelief for me and a girlfriend and we both have had relief from our back and knee pain. My girlfriend told me it’s been the only thing that has helped her with her back pain and hip pain.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Socorro,
Thank you for your wonderful 5-star review!
We're delighted to hear that both you and your girlfriend have had a positive experience with HiRelief. It's especially encouraging to know that it has been so helpful for her back and hip discomfort as well.
We truly appreciate you sharing your experience and your kind support.
Thank you for choosing us, and we wish you both continued comfort and well-being!
Best regards,
Jason
Customer support is great
Customer support is great. They address my concern immediately and help make my concern a smooth transaction
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Norma,
Thank you for your 5-star review!
We're delighted to hear that our customer support team addressed your concern promptly and helped make the process smooth and easy. Your kind feedback means a great deal to us and motivates us to continue providing exceptional service.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Helpful
The service was very helpful and quickly tks werner
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Werner,
Thank you for your 5-star review!
We're delighted to hear that you found our service helpful and that your experience was handled quickly. Your kind feedback is greatly appreciated and encourages us to continue providing excellent support.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Your customer service was quick responsive and very understanding.
Your customer service was a pleasure to work with. Not only is your product, Total Relief the best pain cream I’ve ever used, the ease of being able to cancel my subscription, amazed me.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello,
Thank you for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience with our customer service team and that you found the subscription process easy to manage. It's also fantastic to know that Total Relief has been the best pain cream you've used.
Your kind words and support mean a great deal to us. Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
I had an issue with the pricing
I had an issue with the pricing. It was resolved promptly, politely and professionally.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Wendy,
Thank you for your 5-star review!
We're delighted to hear that your pricing concern was resolved promptly, politely, and professionally.
Providing responsive and respectful support is very important to us, and we're grateful you took the time to share your experience.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Extreme Caution
I would strongly advise extreme caution with this company. 1st they did not honor their 90 day guarantee. 2nd they continue to send their product monthly, apparently somewhere during your purchase there is an indication that they will continue to send jars monthly. When I questioned this practice I was told it was there policy and that they sent an email prior to shipping. I have no record of such an email. Their integrity level is nonexistent.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Blair,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
After reviewing your account, I can confirm that your subscription has already been canceled, so no future recurring orders or charges will be processed.
Regarding the subscription, please allow me to clarify that this option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. Prior to each recurring shipment, an email notification is automatically sent to the email address associated with the account. We understand that these emails can occasionally be filtered into spam, junk, or promotions folders, or may be overlooked.
Regarding our 90-day money-back guarantee, requests are reviewed in accordance with the terms of our return policy. If your request was not approved, it would have been based on the eligibility requirements of the guarantee rather than an unwillingness to honor it.
We appreciate your feedback and, if you have any remaining questions about your account or refund eligibility, please contact us at support@myhirelief.com or aga@nw-project.com. We'd be happy to review your case further.
Kind regards,
Aga
MyHiRelief
--
July 8, 2026
Hi Blair,
I’m following up regarding your concern about your order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.
Kindly check your spam or junk folder, as our message may have been filtered there by mistake. If you ever need anything else or have questions in the future, you can contact us at support@myhirelief.com.We are always here to help.
Best regards,
Aga
MyHiRelief
Customer Service To The Rescue
Initially had some trouble completing my order online. It seems their ordering system’s built in “fraud detection”, suspected fraudulent activity and locked me out.
Julie from Customer Service acknowledged my concern within an hour and had the issue resolved very fast. She went above and beyond by checking back with me to ensure things worked properly. Additionally she sent an acknowledgment of my order with comments and apologies for any frustration and inconvenience I experienced.
A Great Customer Service experience from a company that makes a wonderful product that works!
I appreciate their dedication and concern for their customers.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello KDN,
Thank you for your wonderful 5-star review!
We're delighted to hear that Julie was able to assist you promptly and ensure everything was resolved smoothly. It's especially rewarding to know that the follow-up and attention to your experience made a positive difference.
We're also grateful for your kind words about our product and our team's dedication to customer care. Your feedback means a great deal to us and motivates us to continue providing responsive, reliable service.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Just headache
If you have time and passion to spend time, just get in touch and order from them. It is insane how they do the business, they’re in their lalalad with their rules and how they do business
My wife orders someting by accident now for the return they give us 20% back from all the amount she payed
Just stay way from them
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Maria,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been frustrating.
As outlined in our return policy, once an order has entered processing or shipment, it can no longer be canceled. In this case, our support team offered a 20% courtesy refund if you chose to keep the order, while also providing the option to return the products for a refund in accordance with our return policy.
We understand that this resolution may not have met your expectations, and we appreciate your feedback. Our goal is always to provide fair solutions while following our published policies consistently for all customers.
I’d like to personally review this and see what I can do. We have been unable to locate an account using the information provided in your Trustpilot profile, so I will look into this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
I was hesitant at first
I was hesitant at first, but now use it for several achy parts of my body...I will continue using
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello,
Thank you for your 5-star review!
We're glad to hear that you've had a positive experience with the product and are finding it helpful for your needs. It's great to know you plan to continue using it.
Your feedback is truly appreciated, and we thank you for choosing us.
Best regards,
Jason
Nerve Cream
Marcus was so knowledgeable, kind, and patient with me. I shouldn't have ordered until my broken leg heals. Your company is exceptional and I hope to deal with you again!!!
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Suzanne,
Thank you for your 5-star review!
We're delighted to hear that you had such a positive experience with Marcus and found the support knowledgeable, kind, and patient.
Your kind words mean a great deal to us and reinforce our commitment to providing exceptional service.
We appreciate you choosing us and look forward to assisting you again in the future.
Best regards,
Jason
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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