I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief c... Mehr ansehen
Unternehmen hat geantwortet
I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top... Mehr ansehen
Unternehmen hat geantwortet
This pain relief cream is great! I do quite a bit of sports and I use it regularly on my shoulders. And I bought for my mom too, to use on her knees. And the support team is very helpful. I made a mis... Mehr ansehen
I have both my knees and hips replaced but I have still had issues with joint pain in my feet and shoulders. I have issues with taking pain meds and since I have started using Total Relief cream I fin... Mehr ansehen
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I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief cream. Was shocked to be told return shipment was at my cost. Product has been returned to company but I still haven’t received my refund. Ros

Antwort von MyHiRelief
This amazing product is so very helpful for anyone with back pain. It has totally helped me get relief. I highly recommend it.

Antwort von MyHiRelief
I appreciate the time and professionalism that the staff at my HI relief took in making sure that my order was shipped in a timely manner

Antwort von MyHiRelief
After being bombarded with ads I got curious as to how much the cream cost, so I made the mistake of clicking the button. The way the site is set up I had to enter my personal information, name, address and credit card number in order to get any information. Then the site took over, chose the "bundle" they thought I should buy.
Feeling that it was more than I wanted to pay, I backed out, painstakingly deleting my personal information, and exited. The next day I got an email stating that my order was being shipped. They were able to retrieve all of my information including the credit card and shipped without my permission.
I immediately sent an email complaining about their business practices.
The next day I got a follow-up email apologizing for what had taken place, and completely refunding my money. They totally restored my faith in humanity. Their tactics left a lot to be desired but at least they made it right in the end.

Antwort von MyHiRelief
My relief, I’m truly sorry to say that your product could not help me. I understand understand it helped thousands of other people people in pain however, my pain could not be helped. I tried it and it did nothing for me. I am 90 years old. I have neuropathy in my feet. I tried to use it thinking it would help, but however, it did not. My doctor said there’s not much help for my type of illness being as old as I am saddens me! I have tried two jars with no results. I would like a refund. I will return the third jar as nothing did help. Please call me as I would like my refund. My number is 440-897-8416. My name is Mary Luca, thank you.

Antwort von MyHiRelief
Ordered on 5/9/2026. It is 5/22/2026 and no delivery. All I get is that it is on its way.
The CEO contacted me and apologized for the delay. I was assured that the delivery would be made promptly. The delivery was made within 48 hours. The cream was used and the relief was swift.

Antwort von MyHiRelief
I have been trying to get a refund from your company. I received the contents damaged with everything just oozing out. I have sent emails and contact messages but nobody has acknowledged my messages. I want a refund of my money. You are so good to advertise your product as being great but don't acknowledge the customer's concern. I am Anita Damian. Please refund my money.

Antwort von MyHiRelief
I placed an order ONCE....I did not sign up for automatic furture orders. HOWEVER, I keep getting billed for the next month's order! I've tried emailing them to STOP/CANCEL these orders and the phone number they provide is a scam!!

Antwort von MyHiRelief
Millie Lai
May 21, 2026
I ordered 6 bottles on April 17/26 for $119.70 (with a price of $19.95/bottle only) & a free shipping. As I was about to check out, a message popped out for me to wait. And then offered a discount if I make another order for a lesser price. Thinking I can save for the newly offered price, I grabbed another 6 bottles but when I’m done clicking, I was surprised that the amount was so big $174.00 (with a higher price of $29.00/bottle). And the worst thing was I received an email that my subscription renews in 5 days. I never consented to any subscriptions. So, I immediately responded that I never made any subscription or if I did it, I requested for an immediate cancellation for I am insolvent. They did not reply regarding my cancellation but instead shipped the products worth $184.44 ( $30.74/bottle) and without my authorization and am greatly in debts. This constitute elder financial abuse and a violation of California’s Automatic Renewal Law dated October 17/24 and amended by Gov. Gavin Newsom & signed into law Assembly Bill # 2863 & CA continues to Tighten & Expand Automatic Renewal Law with New Restrictions taking effect July 1/25.
On the other hand, I waited for my doctor’s appointment to seek first his approval & advice if it’s good & friendly for my health conditions for anyway it is just a cream to apply on the skin and not orally taken, so I am thinking it is safe to relieve the pain for my both legs having a diabetic neuropathy with dark pigmentation, redness and swelling on both legs. He adviced me not to use for the reasons that there is an opened wound, skin redness, a stage 3b CKD, type 2 diabetes and liver scarring especially that the cream contains Arnica & magnesium. These ingredients can enter my bloodstream directly bypassing normal skin absorption barriers which elevates my risk of organ toxicity. Secondly, my diabetic skin issues are highly sensitive and some botanical creams can cause contact dermatitis, allergic reactions or infections. Thirdly, topical creams, generally thought to carry a lower risks, but less active drugs enters the bloodstream like magnesium and arnica ingredients that can build up to toxic levels when Kidneys are not functioning optimally. And lastly, for my liver scarring, if an ingredients are absorbed into the bloodstream, it can cause additional stress to an already scarred or impaired liver. With these medical contraindications and endangerment,since I am 77 years old and my Nephrologist has confirmed that my kidneys are shrunken below normal size, I have determined that using this topical cream poses unacceptable health risk for my ailing condition. So, I cannot and will not use this product. Shipping me medical products without physician’s approval or my informed consent is medically dangerous. These product are no longer in use, so I decided to return these unopened and sealed items and I requested for a full refund of $478.14 credited back to my original payment method.
I would like to humbly request for Aga, The Hi Relief Team to please help me in providing the right and official return address, and a Return Authorization Number (RA#) to ensure that the products sent will be received by them and to avoid further delays.
I’m hoping for Aga’s prompt response and kind assistance in returning the items, hence facilitate my full refund. Thanks Aga.

Antwort von MyHiRelief
The product helps sore muscles topically after a tiring day but I would never buy anything from this company again. They advertise discounts but charge full price. Their return emails offer a refund but it never comes. They are so untrustworthy. I cancelled my order once being charged full price within half an hour of purchase. Their money back guarantee is bullocks. They keep all monies received with no intention of returns. Also no indication on jar where it’s made. Don’t touch them!

Antwort von MyHiRelief
I am using my cream every night and sometimes in the afternoon. There was a misunderstanding when I ordered the cream. When I saw the $ 188 price I panicked. There is no way I could pay that. I thought the special would be under $100. I have given a jar to a friend who is using the cream on her hands. I have had very severe back pain for over two years and wanted something to help with the pain. Thank you. Carol Miller

Antwort von MyHiRelief
EVEN though I, personally, did not get the relief I was looking for the company has been very gracious in helping me. I deeply appreciate their help and I am sure their product has, and will help a lot of people.

Antwort von MyHiRelief
HORRIBLE PLEASE DO NOT PURCHASE! I honestly cannot say how this cream works but I can tell you I ordered for well over $100, well over a week ago. They have not even shipped yet. Multiple inquiries to their customer service have been unanswered. There are many other great creams on the market -- PLEASE do not give this company your money!! At this point I've told them to cancel my order and give me a full refund. We shall see.....

Antwort von MyHiRelief
TRIED TO CONTACT HIRELIEF PHONE CALL AFTER PHONE CALL TO NO AVAIL! THE LINE IS EITHER BUSY OR NO ANSWER. VERY FRUSTRATING. AFTER ORDERING THE KNEE MASSAGER, I WANT A REFUND BUT CANNOT GET AHOLD OF ANYONE TO TALK TO . DON'T KNOW WHERE TO SEND IT BACK TO OR ANY INFORMATION.

Antwort von MyHiRelief
I also was buying 2 jars get one free for about $36 each and the total came out as $144. I cancelled. The company may have a decent product but tend to over charge.

Antwort von MyHiRelief
they replied rapidly and filled my expectations. I wish they would advise us when they run out of stock. I am hoping to be able to confirm with them when they will have replenished

Antwort von MyHiRelief

Antwort von MyHiRelief
I needed to cancel my next order, which I did. But then I emailed to make sure it went through properly...the response was quick and friendly. I appreciate a company that takes care of their customers.

Antwort von MyHiRelief
After my previous review the company has apologized and given me a full refund due to the misunderstanding.
Therefore please disregard my previous review and thank you for all your help in resolving my problem.

Antwort von MyHiRelief
Prompt reply. Courteous and respectful to my request.

Antwort von MyHiRelief
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