I am still waiting for the second parcel should have been delivered last week;they delivered 1 parcel only on the ground floor; the second parcel DHL continue to delay almost a week .. where is the p... Mehr ansehen
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Das sagen Bewerter
Best experience ever!!! They are so precise, clean, respectful and on time!! The box was well close and all the things inside was wrapped wonderfully and carefully good
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Mehr ansehen
Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Kontaktinformationen
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Vereinigtes Königreich
- info@mydelibox.com
- mydelibox.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Excellent goods and service
A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now been enjoying for several years.
Still disappointed
Today I received an email with a £10 voucher asking me to change my review to a positive one; yet, in previous communications, you had stated that nothing could be done about the matter. I also received a phone call from someone trying to convince me that everything was fine, except for my review, at which point I hung up. I didn’t like the tone. I had simply had enough of you. So, if that £10 voucher was meant to "buy" a positive review, then no thank you: the review will remain published for others to read. My first order took weeks to arrive, and I was fully justified in complaining about the significant delivery delay; on that occasion, you offered me a voucher by way of apology. Furthermore, you sold my daughter (I shop with my daughters, we order together, though obviously you wouldn't know that) crisps that were due to expire in a few weeks and were already stale; when she contacted you, you replied that nothing could be done and that they were discounted anyway (even though we didn't know the discount was due to the imminent expiration).
If this is how you run your business, I am afraid you were right, we can no longer be your customers, nor do we wish to be contacted again. If your intention had truly been to apologise, you could have sent me the 5 packs of biscuits or offered me the voucher right from the start, instead of trying to discredit my honest review. I think you’ve forgotten the most important thing for a shopkeeper: that the customer is always right.

Antwort von myDelibox
Prices on promo and offers are…
Prices on promo and offers are basically the same as the full price one, most of the times. But for an italian looking for italian products, can be a good place to shop.
The products are all good and delivery…
The products are all good and delivery was fast.
Great.
Fast service. Great products—like description. Safe packaging. Recommended.
The worst online Italian grocery order…
The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and soaked multiple items in the box. A jar of vanille marrons also arrived smashed, with its contents spread throughout the package. While the damaged items were refunded, that hardly makes up for the mess and the time wasted cleaning sticky residue off everything else. Extremely poor packing standards—I will not be ordering from them again.

Antwort von myDelibox
Really good
Quick delivery and perfect order.
Definitely will buy again
Quick delivery of 6 tuna in olive oil.
Quick delivery and just what I wanted. Thanks.
The shipping time is very long
The shipping time is very long! The prices as affordable but you will receive your package maybe after 15 days! There are many other online shops that are a little more expensive but very fast!

Antwort von myDelibox
We ordered a selection of good quality…
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no faulty product. We would surely use this service again
Lots of really good Italian products at…
Lots of really good Italian products at reasonable prices.
I will definitely order again.
Only place to go for De Cecco Fettucini…
Only place to go for De Cecco Fettucini , fast end efficient service 👍
No problems
Hi just received my first order. All perfectly packaged and quick delivery. I will buy from them again!
Easy website
Easy website, good communication, on time delivery, good quality products especially La Molisana.
Just received my Deli box order…
Just received my Deli box order yesterday and I must say..they have done exceptionally well with the packaging. Really really pleased on the effort put in..which I can tell.
Biscuits ordered were in good condition too and not crushed like they sometimes tend to be with other couriers.
Thanks again DeliBox I will be sure to order again this year. 😊
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