Delicatezza Bewertungen 

92
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Sadly almost 150 pounds of mulino bianco received today the Weill going to out of date in less than 2 weeks some product in a few days I received the delivery with the box all smash and open. De... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A fantastic selection of food and drink that are authentic Italian made goods. I have been buying fresh goods that always arrive packaged with ice bags, biscuits, pasta and drinks that allow you a lit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always professional and willing to help customers, they offer great offers and items are packaged with care. I’ve been a customer for many years and will be for many years to come. I shop around but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great quality products the selection is always pleasing to see with the wide variety. Delivery is quick even though they have been let down by the handling of the courier sometimes, generally the prod... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für italienische Lebensmittel

Vom Unternehmen geschrieben

Delicatezza is the UK's Premier Italian Online Food Shop. Italian Delicatessen and Top Italian Brands. Orders Delivered to Your Home or Business. Shop Now: Burrata. Fresh Pasta, Sausages, Salame, Fonzies, Mulino Bianco, Rummo, Divella, De Cecco, Barilla, Rio Mare, Mutti, Plasmon, San Carlo, Goleador, Ciobar, Paneangeli


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

92 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,5

Alle Bewertungen

(92)

43 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Check the expire date of your products

Sadly almost 150 pounds of mulino bianco received today the Weill going to out of date in less than 2 weeks some product in a few days
I received the delivery with the box all smash and open. Definitely not raccomended mish better company’s out there

4. November 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Salvatore,

Thank you for your feedback.

We are sorry to hear that you were disappointed with your order.

We would like to clarify that the best-before dates of the products concerned were clearly displayed in red in their product titles before purchase. These dates were also included in your order confirmation and invoice to ensure you had this information when placing your order.

Some Mulino Bianco products, particularly the individually wrapped cakes and snacks containing milk, have a naturally shorter shelf life. This is why we make a point of displaying their best-before dates clearly, so customers can make an informed choice before ordering.

Regarding the condition of your parcel, we are sorry to hear that the box arrived damaged. Unfortunately, we have not received any communication from you about this issue. Had you contacted us, we would have been happy to investigate and arrange a suitable solution, including a replacement or refund where appropriate.

We always encourage customers to get in touch if something is not right with their delivery, as this gives us the opportunity to address any concerns promptly.

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

Always professional and willing to help…

Always professional and willing to help customers, they offer great offers and items are packaged with care. I’ve been a customer for many years and will be for many years to come. I shop around but I always come back to delicatezza uk.

25. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Dino,

Thank you so much for your lovely review and for supporting us over the years.

It really means a lot to know that you keep coming back to Delicatezza. We're glad you enjoy our offers and appreciate the care we put into packing your orders.

We look forward to bringing you more of your Italian favourites for many years to come!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

My first order, I am very satisfied. TOP!

Delicatezza has been informative and timely. Everything perfect! I am sure I will buy again.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Sebastiano,

Thank you so much for your lovely review!

We're really pleased to hear that your first order went smoothly and that you were happy with both our service and communication.

We look forward to welcoming you back soon for more of your Italian favourites!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

Delicatezza are simply the best!

I cannot recommend Delicatezza highly enough.

I recently experienced a small issue with an order where three items were supplied incorrectly. After contacting the team, they responded promptly, telephoned me personally, and took the time to fully understand what had happened. The customer service was outstanding throughout and their professionalism and generosity were greatly appreciated.

This was particularly impressive because I have ordered from Delicatezza several times before and have never encountered a problem. Every previous order has been flawless.

The products themselves are absolutely superb. The Geca Schiacciatella Calabrese, Spicy Salsiccia and Spicy Soppressata are incredibly flavourful, authentic and delicious. Unlike many similar products, they are pleasantly lean, not overly fatty, and are a real pleasure to eat.

Ordering is simple, delivery is always seamless, and everything arrives carefully packaged. The chilled products are packed with ice packs to ensure they remain perfectly fresh during transit, and every item has always arrived in excellent condition.

The quality of the products, competitive pricing, reliable delivery and exceptional customer service make Delicatezza a company I am always happy to recommend. It is rare to find a business that cares so much about both its products and its customers.

Thank you again to the Delicatezza team. I will certainly be ordering again.

21. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Mario,

Thank you so much for taking the time to write such a thoughtful and detailed review.

We're really pleased to hear how much you've enjoyed our products over the years, particularly the Geca range, and that you've been happy with our delivery and packaging.

We're also glad we had the opportunity to speak with you and put things right when something went wrong with your recent order. While we always aim to get everything right the first time, it's just as important to us that we take care of our customers when things don't go as planned.

Your kind words and continued support really mean a lot to the whole team. We look forward to welcoming you back again soon!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

Great quality products the selection is…

Great quality products the selection is always pleasing to see with the wide variety. Delivery is quick even though they have been let down by the handling of the courier sometimes, generally the product turns up in good shape and ready to go.

18. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Scott,

Thank you so much for your lovely review!

We're really pleased to hear that you enjoy the quality and variety of our products and that your deliveries generally arrive quickly and in good condition.

We also appreciate your understanding regarding the occasional courier issues. While these are not always within our control, we do our best to ensure every order reaches you safely and in good condition.

Thank you again for your support. We look forward to bringing you more of your Italian favourites soon!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

all the meats were fantastic quality

all the meats we got and especially the guanciale, where fantastic. the staff were really helpful when i picked the wrong delivery date , and changed that for me and delivered two days later. i have just ordered £144 of meats, cakes and pistachio cream.

17. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Kenneth,

Thank you so much for your lovely review!

We're really pleased to hear that you enjoyed the quality of our meats, especially the guanciale, and that our team was able to help with changing your delivery date.

It's also wonderful to hear that you've already placed another order! We hope you enjoy all your Italian favourites, from the meats to the cakes and pistachio cream.

Thank you again for your support. We really appreciate it!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

A little bit of Italy for you

A fantastic selection of food and drink that are authentic Italian made goods. I have been buying fresh goods that always arrive packaged with ice bags, biscuits, pasta and drinks that allow you a little bit of Italian life into your UK home. Great products, good prices and delivery. Watch for discounts all year, a truly great find.

14. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Gary,

Thank you so much for your lovely review!

We're really pleased to hear that you enjoy our selection of Italian products, from fresh favourites to biscuits, pasta and drinks, and that you're happy with our prices and delivery service.

Bringing a little taste of Italy into homes across the UK is exactly what we love doing, so it's wonderful to know that we're doing just that for you.

Thank you again for your kind words and continued support. We look forward to bringing you more of your Italian favourites soon!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

The best deli

Sono una cliente assidua di Delicatezza, me ed i miei figli possiamo avere la Credenza piena di bontà 🇮🇹.

13. Oktober 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Ciao Leila,

Grazie di cuore per questa bellissima recensione e per la fiducia che continui a darci!

Ci fa davvero piacere sapere che, grazie a Delicatezza, tu e i tuoi figli possiate avere sempre la dispensa piena di tante bontà italiane, anche vivendo nel Regno Unito.

Grazie ancora per il tuo affetto e per continuare a sceglierci!

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

Probably the best packed order I have ever seen

The store has a decent range of product. The pricing is fair and reasonable. I had been buying my favourite pasta brands via Amazon but these are 40% cheaper.
the packaging was truly excellent. The meat products were in an insulated bag with cold packs so were nigh frozen when I got them.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recommended for Italian Products

I've been ordering for years and always been reliable. Products are well packaged and never had to contact support for any problem or issue.
One of the few places where you can find italian products at a reasonable price.
Keep an eye for their newsletter as they routinely have discounts.

29. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These people offer amazing customer…

These people offer amazing customer service, the packaging is amazing, thoughtful and delivery is prompt.
I cant recommend them highly enough, and wish I had discovered the website years ago. Go no further if you want excellent Italian products without the hassle of searching loads of shops.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delicatezza supplies a huge variety of…

Delicatezza supplies a huge variety of Italian products. Everything is always fresh. Packaging keeps the fresh food like Salame, Prosciutto, Italian Salsiccia cold for delivery. If there are issues with the courier and the stuff arrives late, they always go out of their way to support the client. Grazie mille Delicatezza

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish!

We recently placed an order and it arrived in just 2 days, impeccably packed, in perfect condition, and with generous expiration dates on all products. When I ran into a minor issue with my order, the Delicatezza team resolved it right away after a couple of quick emails. Extremely efficient, reliable, and highly recommended!
Walter

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My order arrived with several items broken, company refused liability

My order arrived with several items damaged, including packets of biscuits that were completely crushed. The packaging was poor, with fragile items simply placed on top of heavier groceries without any proper protection. Even in the photos provided by the company, you can clearly see the biscuits were stacked on top of everything else with no adequate wrapping.

When I raised the issue, the company refused to take responsibility and essentially washed their hands of it, saying the items were placed correctly in their view. This is not acceptable when goods are clearly not protected for transport.

I will not be ordering from them again and I do not recommend them at all. It is better to go to a physical store, spend slightly more, and actually receive products that are intact and properly handled.

4. Juli 2026
Bewertung ohne vorherige Einladung
Delicatezza-Logo

Antwort von Delicatezza

Hi Sandra,

Thank you for your feedback.

We're sorry that you were disappointed with your order, but we would like to clarify a few important points, particularly your statement that we refused to take responsibility or assist you.

When you contacted us, we investigated your concerns and reviewed the CCTV footage of your order being packed. This confirmed that the items you initially reported as missing had been included in the parcel and that the biscuit packets were intact when they left our warehouse.

While we take care when packing orders and try to minimise unnecessary plastic packaging, we understand that fragile items can sometimes be damaged during transport.

Despite our findings, we offered to arrange collection of the goods at our expense and provide a full refund once they were returned. When you explained that you were unavailable for a weekday collection, we offered further alternatives, including returning the items through a local drop-off point or a courier of your choice, with all return postage costs covered by us.

We therefore feel it is unfair to suggest that we refused to take responsibility or simply dismissed your concerns. Our team investigated your complaint, explained our findings and offered several options to resolve the matter at no additional cost to you.

We're sorry that we were unable to reach a satisfactory outcome, but we remain confident that we made every reasonable effort to assist you.

Kind regards,
The delicatezza team

Bewertet mit 5 von 5 Sternen

Fantastic products

Fantastic product. I particulary love the orange/lemon soda, the pork meatballs & of course the pasta. I bought the panna cotta l had fun translating it. Its receive well packaged & delivered with care. I would highly recommend this company.

3. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My childhood biscuits delivered to me!

I have been ordering from Delicatezza regularly for over a year. They offer an excellent service at a very good price. I'm Italian and really appreciate having my childhood breakfast biscuits delivered to me every few months! Plus items like Chinotto, which are virtually impossible to find elsewhere.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality Italian products.

Good quality Italian products.
The pasta is top quality.
I’ve bought sausages which took me right back to buying them from the butcher’s shops in Liguria. They were sensational.
Reasonably priced and good delivery options.

6. April 2026
Bewertung ohne vorherige Einladung

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