I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Mehr ansehen
Unternehmen hat geantwortet
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Mehr ansehen
Unternehmen hat geantwortet
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
Unternehmensdetails
Vom Unternehmen geschrieben
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktinformationen
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I absolutely love their products and…
I absolutely love their products and customer service. I will be a loyal customer for life. Top products that are affordable and best customer service that helps you with any of your needs. Thank you soo much.

Antwort von myChway
Excelente servicio de respuesta por…
Excelente servicio de respuesta por parte de myChway y de envío. En mi caso compre por linea el equipo de hidro dermoabrasión, pero no me llegaron las puntas. Me puse en contacto con la compañía y en seguida me dieron un servicio de 10, a la semana y media me llegaron mis puntas sin ningún problema. Muchas gracias por el seguimiento y respuesta a tiempo. :)

Antwort von myChway
I have really enjoyed the device
I have really enjoyed the device. I received support both for the purchase and for performing the necessary tests upon receiving it.
Congratulations to the team!
Thank you!

Antwort von myChway
Great customer service!
Customer service is outstanding in so many ways! They are very responsive, professional, and informative. I did not have any issues with equipment, simply matters of changing products/cancelling orders. Everything was done with ease and professionalism. Very good company to work with!

Antwort von myChway
Customer Support 10/10
I love my 6 in 1!
There was a slight issue with one of the handles that came with the device. I contacted customer support and IMMEDIATELY, received a solution. The service rep, Callie, made this experience 10/10!

Antwort von myChway
7-in-1 Mychway Hydrafacial machine
I’ve been using the 7-in-1 Mychway Hydro Facial Machine and overall I’m very pleased with both the device and the company’s support. The machine itself performs well, feels solid, and delivers consistent results across the different functions. It has been a great addition to my treatment offerings and elevates the overall client experience.
Upon arrival, my oxygen spray bottles were unfortunately broken. I reached out to customer service immediately, and the response was prompt and attentive. They acknowledged the issue without hesitation and arranged replacements quickly. The entire process was easy, simple, and efficient, which made a frustrating situation feel well handled.
Mistakes can happen during shipping, but how a company responds matters more. In this case, Mychway’s customer service showed professionalism and accountability. I would confidently recommend this machine, not only for its performance but also for the reliable support behind it.
Exceptional Customer Service Experience - Highly Recommend
I recently purchased two machines, and
while one arrived with a minor cosmetic
issue specifically, three of the laser pad holders did not seat correctly--it did not affect the machine's functionality. I reached out to customer service and was connected with Callie.
Callie was incredibly professional
responsive, and helpful. Not only did she quickly arrange for the replacement
holders to be sent. but she also included two additional laser pads as a courtesy.
This is truly some of the best customer
service I have ever encountered. I am very impressed with both the product support and the company's commitment to their
customers.
helpful and willing
They are very helpful and willing. When a problem arises, they try to solve it quickly.
I ordered two microdermabrasion…
I ordered two microdermabrasion machines and was really impressed with the quality and performance. Unfortunately, one of them was stolen from my porch after delivery. I contacted customer service, and they were absolutely amazing , understanding, and quick to help. They replaced the stolen machine promptly with no hassle at all. The product itself works great, and the customer service truly went above and beyond. I highly recommend this company for both their excellent products and outstanding support.
Very fast shipping and excellent…
Very fast shipping and excellent customer service.
I’m very happy with Great Results & Easy to Use!
I’m very happy with this product. It’s easy to use, comfortable on the skin, and feels well-made. After just a few uses, my skin looked noticeably cleaner and smoother, especially around my nose and chin. The suction is effective without being harsh, and I love that it comes with different settings/tips so I can customize it for my skin.
I especially love that there are different modes and handles for customizable use. My family loves them as well.
It’s a great addition to my skincare routine and saves me time and money compared to spa treatments. I would definitely recommend this to anyone looking to improve their skin and maintain a fresh, clear complexion at home!
I definitely will be looking into purchasing more products from myChway!
Callie’s customer service was the best
Callie’s customer service was the best! I had a piece I needed replace and she not only sent me one replacement piece but also extra. I was really wowed and so thankful! Thank you so much and I will be ordering more devices soon!
Tried and tested &I recommend MyChway
MyChway has exceptional customer service. They were very professional reaching out to me and keeping me updated every step of the way. They were also prompt in responding to my inquiry before my purchase. I purchased two quality grade items over $500 and recieved both items promptly. I would recommend purchasing from them. I live in So. California, US.
Quality equipment, affordable prices
I've purchased professional equipment from this company and have not been disappointed. The machines I own from MyChway are substantial, powerful, and effective. I get phenomenal client results, which of course is also technique-dependent. I do get better results with the MyChway devices than I was able to achieve with other more expensive brands though, so they have a long-term customer in me. I have only ordered devices specifically labeled as "shipping from the US" so I've never paid customs or other additional fees, and I also have no idea how shipment from China might affect transit time. In my case, my devices have all been delivered within a week of order -- sometimes as quickly as 3 days later. I took advantage of the Black Friday sale this year and gifted a MyChway machine to another contouring specialist who is just starting out and she loves hers as well. I have my eye on a few more machines in which I'd like to eventually invest, and I'll be purchasing from MyChway when the time comes.
Costumer service is very fast…
Costumer service is very fast responding and your problems, and they care, there are berry nice
Good customer service
Good customer service. Had a problem
With delivery and swiftly sorted
Excellent company
Very prompt delivery. Good value. Customer service went above and beyond. This is a great company to deal with as I found them trustworthy and the products affordable which is a huge relief during these times!
La atención al cliente es muy buena y…
La atención al cliente es muy buena y el aparato llegó en buenas condiciones
Mychway 9 in 1 device
From the moment of my order Callie was in touch via WhatsApp to check everything is going smoothly. I don’t live on the mainland and was expecting the order to have to be delivered to my Mums but she checked on this and even gave me a choice of courier to get it sent to me direct. I am really impressed with the service they offer and would definitely order again. I tried my machine last night and it appears to be well made with good instructions on how to get started. There are a couple pieces to attach but the screws were all in the right places already and it didn’t take long. Overall a really well made machine at a fraction of the price. And they sent a small gift with it too. Thank you Callie for an excellent experience with my order, very happy 😊
I always buy my equipment from…
I always buy my equipment from them,they’re very good and the service they provide is excellent

Antwort von myChway
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