I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Mehr ansehen
Unternehmen hat geantwortet
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Mehr ansehen
Unternehmen hat geantwortet
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
Unternehmensdetails
Vom Unternehmen geschrieben
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktinformationen
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I ordered a 6 in 1 cavitation machine a…
I ordered a 6 in 1 cavitation machine a week ago and no tracking number no reply from the live chat as to when or even IF I’ll receive my order. I think I’ve been scammed. Supposedly, they deliver within 3 - 5 business days after your order but it’s been 6 and I don’t even have a tracking number. They sent me a email with YouTube links for how to operate the machine and a “manual” that turned out to be a broken link. So, no tracking number, no machine, no manual & no response. Also, I just noticed various “MyChWay” profiles. There’s mychway.com, mychway.shop & mychway.online. So, which is the real one? Beware.
UPDATE: I finally got the cavitation machine on 7/6/25. Once this review went up, I was contacted by someone from MyChWay's customer service department who explained that shipping was delayed because the particular machine I ordered was out of stock and new stock was coming it. My delivery was supposed to come sooner than 7/6 but there was some delay on FedEx's end so that's not their fault. Set up pretty easy and I used it as soon as I got it. Now, time to wait for results.

Antwort von myChway
Fast delivery
My 9 in 1 device came in the mail in 3 days. Nothing was broken or missing. I am waiting for the gel to arrive. I am looking forward to using it and getting the results as promised!

Antwort von myChway
Thanks to my customer service…
Thanks to my customer service representative, Amelia, who was so professional, answered all of my questions promptly, and made sure that I received my 6 in 1 Cavitation machine. I haven't used the machine yet, but it appears to have arrived in perfect condition.

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Amazing customer service
Amazing customer service! Best I've ever experienced

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I had Amelia as my representative and…
I had Amelia as my representative and she did amazing. She was quick to respond to my emails. And very quick to fix MY mistake I had made with the zip code. My zip code auto populated to my last address, I didn’t catch until delivery was attempted. I wrote her the next day she had the mistake fixed. Truly amazing with her quick customer service.
I am also very statisfied with my S-shape machine. I give my clients immediate results with this machine with just one treatment and so thankful I was able to find the handle I needed to be replaced (nothing wrong with the machine, we moved it, and didn’t take the handles apart, one snapped, our mistake! Not the machine). Very satisfied with my purchase (3 years ago originally)!

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Trustworthy
Amelia is the name of their customer service person and she made sure that I got my delivery! Product was exactly as described and pictured!

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Super fast shipping and customer…
Super fast shipping and customer service answered all my questions. Thank you!

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Great price and product
My first time ordering anything from this company. 9 in 1 cavitation machine 40k was easy to assemble looks great and works great but I won't be ordering again because it took so long fedex sucks maybe if they used a different shipping company I would consider but prices are great at your company.

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Amelia has been absolutely amazing!!!
Amelia has been absolutely amazing with customer service! She was so patient and answered all my questions right away. I really appreciate her help it made the whole experience so smooth. The products are also incredible! Thank you so much!

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I have your website through a YouTuber…
I have your website through a YouTuber beauty over 50 on a budget. I have now purchased 9 machines and I am quite impressed with delivery, communication, packaging, instruction manuals. I started my own business with the machines purchased on mychway website. Great experience I am tagging you all on my Facebook since I’m getting a ton of views about 80,000k and 820 followers. Thanks for wonderful service!!

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Communication feed back
This company is very communicative. Responds and handle concerns very quickly. Customer service was excellent with Amelia.

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I keep buying more
I have bought several machines, and gotten amazing customer service, fast personalized help, and the machines work wonderfully!

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This was my second purchase from…
This was my second purchase from Mychway. Each time customer service was there to help me select and support. Lots of questions were answered by Alice initially, followed by Vary that accompanied me with courtesy and respect. This purchase was supported for over months with continued communication, troubleshooting, followed by a very quick delivered replacement part once the problem was identified. Technical videos were send to help us replace the part.
I couldn’t be more satisfied with customer support.
Vary, thank you so much, you were always quick with email responses and solutions to the issues. I really appreciate all your help.
Mychway is a solid company with superb products and wonderful customer service. I would not hesitate ordering again should the need arise.

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Ameli and Oran were exceptional
Amelia and Oran were exceptional! I would do business with this company again solely based on customer service.

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Very communicative
Very communicative. I expressed an issue I was having with my machine and they did not hesitate to help me and resolve the issue. They also helped me with a certificate. Super happy I chose them because I was skeptical due to pricing but they have the same quality machines as other brands that charge 3x the price and more.

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I love my machine
I love my machine! Customer service is great and fast! Highly recommend.

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I buy a cavitation and TECAR machine…
I buy a cavitation and TECAR machine both of them work amazing and their customer service are extremely helpful and reliable. They also provide support for all your customers. Highly recommended.

Antwort von myChway
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