Bob's Discount Furniture Bewertungen 9.056

Kevin our salesman was so helpful. Great selection at reasonable prices at Bob’s.

Great customer service despite frayed power cord to recliner we observed before unloading to our home . They will try to replace same chair later this week.

Peter the salesmen was awesome very helpful…we didn’t have a good experience with buying our bed frame as it was missing a whole bag of screws and bolts! I think we would have been happier with the purchase if they compensated the fact that we had to come back to the store 3 times to get the right screws and then it was missing a front drawer! The sales people and the delivery team are great it’s just the corporate that could do better by their customers when they mess up! But go see Peter he’s awesome knowledgeable and patient not pushy like when you walk up the stairs of the store and get attacked by sales people! Great guy Peter will shop with him again in the future if I need anything else!

I visited Bob's Discount Furniture in March and purchased several pieces that I truly love. The store staff were friendly and made the shopping experience pleasant, and the furniture itself is of great quality and style. Fast forward to October, and I'm still very satisfied with the pieces I bought.

However, my experience with the Goof Proof protection plan has been frustrating, and that's the sole reason for my 3-star rating instead of 5. When I tried to use the Goof Proof for my dining room chairs, I was told that since it's within one year of purchase, I needed to go through the manufacturer's warranty. The store did not assist me with this, leaving me to handle customer service on my own.

Furthermore, I attempted to file a claim for my sectional sofa after an incident involving a couple of threads being pulled. Despite explaining the situation, the claim was categorized as "movement within the house" and subsequently denied.

While the furniture and store experience were excellent, I would caution against spending money on the Goof Proof plan. It seems designed to deny claims, making it not worth the investment. If you're considering buying furniture here, skip the Goof Proof and enjoy the quality pieces instead.

The place was very clean and had a variety of interesting furniture with reasonable prices. Shemar the guest experience specialist was very helpful. He gave great savings information, was very informative, help me fill out my forms and was very personal. He really knew what he was talking about. He takes his work very serious. I really enjoyed my experience with him.

My sales rep Victor was very nice. He took his time and answered all of my questions . Even as we were proceeding with the sale, his manager was also very nice and friendly and wanted to know if I had any questions.. Everything was very smooth. I was approved for the Bobs card and I won’t get charged until it ships.

When we got our house 13 years ago we got furniture from Bob’s and it lasted beautifully, but it was time for a change, so we went back to where it started. As soon as we walked in, we were welcomed with a smile but were able to look around before we asked questions. Bill answered any and all questions offered us so many options and helped us find the best deals. Such an amazing experience and we walked out with everything we needed. Amazing service and amazing furniture and amazing prices. Not one bad thing to say. We will definitely be back!

Zack was a great sales person and was super easy to deal with!! Highly recommend him and the Freehold NJ location!! A+++

When I 1st got married, I had a very small budget and his furniture served it's purpose but did fall apart easily. I wonder if his beds can compete with the higher end brands now that he has come so far & successful. Made many people able to afford new furniture when it was tight. Thanks BOB FOR BEING THERE WHEN WE NEEDED YOU

Bill at the Paramus NJ Bob’s furniture was very helpful. We are very happy with the couch.

Great service and great prices.
Leticia and Julia were responsive at all times and answered all questions. Shopped around a lot and they were the best!

Best service, best prices!!
1st time visiting Bob’s and our sales Omari a was the best ever!💯
She took her time with us and treated us like family.
In the w d we purchased a couch and coffee, end tables.

Wish I could give zero stars. Bought this brand new and it was delivered to me with multiple CARVINGS in it, not scratches. Mind you, it was a huge hassle, even getting them to deliver it and it took over a month to set up a date. If you try to ask if there’s a certain window of the day they will arrive, they’re unable to give you that until the day of delivery…. That’s absolutely insane and I don’t know how people that work normal jobs and aren’t working home, schedule things like this? Because, it was extremely difficult for myself. Then when it arrives like someone took a knife to it in NINE different places? When I called to have this taken back, they were unable to that night and mentioned friday. I agreed to set it up Friday then they call saying they don’t have anything until 6 weeks….
So now I’m stuck with a carved in piece of furniture like someone was g0d damn wood carving.

I mean, they don’t call it discount for nothing; Absolute joke- I should’ve bought from Ikea and endured the annoyance of putting it together. You’re definitely better off buying furniture elsewhere.

BEWARE BOB'S DISCOUNT FURNITURE financing!
When they ask you to sign up for the 0% financing for 6 months through FORTIVA retail services-
DO NOT SIGN UP FOR IT!
I paid off my account in 4 months and was told as soon as I did I would be all set and the account would be closed and zeroes out.
1 year later FORTIVA had left the account open and charged me a $79 fee, then a $35 penalty for not paying within 30 days.
When I called customer service to find out why I have a charge on a zero balance account, they refused to remove the charge and demanded I pay The annual fee before they would close the account, and if I did not they were going to report me to the credit agencies!
So beware of the deceptive business practice here- and save yourself the hassle by avoiding the Bob's discount furniture "zero percent financing for 6 months" or you'll end up paying after it's paid off
Shop somewhere else- the furniture bought from there is shit anyway and their good proof insurance is a scam too- they don't even honor the repairs if something is wrong and the one time I've dealt with them in the past where they did- they shipped us an electronic motor and told us to figure out how to install it ourselves on the couch seat that didn't work from the factory!

Victor was awesome was able to direct us right to the piece of furniture that we wanted got us in and out and about 20 minutes set up delivery and was very personable and pleasant to work with

We talked to people that had went to Bobs for furniture. We opted to go look around at the Wyomissing store. We were greated by pleasant associates. Louis was the first sales person to approach us and explained to us what to do if we needed help. Louis came back to us and talked with us on different options the store offered. We went through the process and Louis was the most amazing sales associate I have ever had to deal with. He was very knowledgeable and had patients while we talked through the items we wanted. He went as far as giving his opinion. And showed us what the furniture could come with. I would recommend Bobs to anyone looking for furniture. Also look or ask for Louis he is a great asset to the sales staff in our personal opinion.

Christian was extremely helpful, had a fun attitude, and helped me decide on a sick new piece of furniture! 10/10 experience

Muy buena, excelente atención de la parte de la señorita Carolina y mánager el morenito todos muy buena atención

Great experience shopping in the Nesconset store. Brett was extremely helpful and was very patient. He is very good at his job!

Mathew was very knowledgeable regarding all the furniture in the store and was able to answer all of our questions. He was friendly,extremely patient, and we never felt pressured into buying anything. As for the store, they had a great selection, affordable pricing, and a reasonable delivery fee. Mathew and Bobs will definitely be our go to furniture store from now on.