Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.... Mehr ansehen
Now you're toy bin on trust pilot, while you're getting foot fares enabled airport departure bad experience. I know airport departure nightmare well as we said breakfast nightmare. I don't have the t... Mehr ansehen
A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
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Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
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I actually didn’t book the cruise
I actually didn’t book the cruise. Our children did. Flights not great. Would prefer to fly from Belfast. Flight home too late.
The quality of the entertainment on MSC…
The quality of the entertainment on MSC Seashore is amazing , also the food is excellent
Excellent Experience with food
Excellent Experience with food, entertainment and everything.
Highly recommended.
We had an outstanding cruise on MSC…
We had an outstanding cruise on MSC Grandiosa and rated every aspect of our experience 10/10. We would especially like to thank Tanmoy, Head Waiter, for his exceptional leadership, professionalism, and attention to detail, which helped make every meal a pleasure. A very special recognition goes to Fabio from Masters of the Sea, who was truly incredible throughout our voyage. His friendliness, enthusiasm, and outstanding customer service consistently went above and beyond our expectations. Fabio made every visit memorable and was one of the main reasons our cruise experience was so enjoyable. We would also like to thank Crisianne, Dining Hostess, for her warm welcome, kindness, and excellent organisation, which ensured everything ran smoothly. Finally, thank you to our waiter, Sidik, who provided attentive and reliable service throughout the cruise. The dedication of these team members made our holiday unforgettable, and they are a credit to MSC Cruises.
Customer service was amazing especially…
Customer service was amazing especially our waiters Kilesh and Rajj from the blue danube restaurant. They are the kindest people I ever met. Our room was spotless everyday thanks for Aria (floor 11). The food was great. The entertainment was brilliant. Gavin is a superstar. Your dancers were amazing and the 4 main singers were superb. I can't wait to book my next cruise. I've already reached out to others to book with MSC. Every age group is catered for. From 0 to 100.
The Staff Made this Cruise
This was our 3rd time crusing with MSC.
The staff we came in contact with throughout the cruise were friendly, professional, and helped make our overall experience a pleasant one.
However our biggest disappointment was the shower in our cabin. After paying extra for an upgraded Aurea Experience, we were not expecting to fight with a clinging shower Curtin while showering. Our previous cabins always had an enclosure with doors not curtains.
The one excursion we had booked was cancelled due to lack of numbers.
While we appreciated many aspects of the cruise and the service provided by the staff the bathroom facilities did not meet the expectations we had for the additional cost of the upgrade.
I enjoyed cruise but was a little disappointed in the restaurant & fact that hairdryer was broken all week…
I enjoyed cruise but was a little disappointed in the restaurant menus - very little variety in menu over the week
Had a great time on this cruise
Aurea experience is definitely value…
Aurea experience is definitely value for money (worth the extra )
Great staff
Staff are key ,they make a cruise enjoyable, always smiling and nothing is too much trouble
Fantastic trip and amazing staff
Fantastic trip and amazing staff. Very attentive and helpful at all times.
The management of boarding and getting…
The management of boarding and getting off ship was professionally managed along with the excursions, meals,everything was perfect 👌
Very enjoyable cruse with very friendly…
Very enjoyable cruse with very friendly staff, good food and plenty of choice. Calm sailing with great entertainment and relaxation.
The sad decline of MSC
Confined to cabin for most of the cruise due to gastroenteritis and conjunctivitis - both contracted on the cruise - consecutively, despite rigorous hygiene and no history of either. As such, we didn't get to visit any of the ports on the itinerary. We were also charged for medical consultation on board.
Most definitely not suitable for couples cruises, the ship was overrun with teenagers and small children. Forget the buffet within two hours either side of regular meal times; getting a table is bordering on impossible, and queues are ridiculous, with the more aggressive forcing their way in anywhere it suits them.
The staff were excellent, with the exception of more senior staff, who were dismissive at best.
Already planning our next MSC cruise
Great value for money, kids had a blast leaving us to relax and enjoy our cruise experience. The ship was clean and the staff were just amazing. The cabin was perfect for us and our needs
What a trip
The staff and the fantastic quality of my dining experience are most memorable takeaways. Ive one word : superb.
Cruising with two under two (and a family of 14 overall)
Great cruise. Extremely clean. Food was very good. The service in Waves restaurant was excellent and our housekeeper Deris was very good. Fresh towels, clean bins etc. The bar staff were very friendly and the overall staff on the ship were very friendly and helpful. A major negative was the employees at the reception desk on two occasions we experience poor service. They just wanted to fob you off and lacked care. I felt this as a huge negative as problems were not resolved appropriately. The Maraviglia does not cater for babies, especially an area for cleaning bottles as the cabin sink is very small and unhygienic to clean them too and the water was recycled, even boiled water seemed to make our child unwell and sick when making bottles with formula. Futhermore the price for cleaning baby laundry was the same price as adults a 6month old baby grow was the same coat of adult t-shirts/jumpers etc. even baby bibs were costing approx 3:50 for one small item. I recommend bringing laundry to get dry cleaned off the ship if possible (that’s what we did, as it was costing a 100 euro for a few small items for a baby and 6 items for a toddler to be washed)
The stops were amazing. We enjoyed the ease of getting on and off the cruise ships. We enjoyed our excursions and sight seeing. We thoroughly enjoyed our sit down meal in wave’s restaurant with our wonderful server on the big table. We were a family of 8 adults and 6 children. She was brilliant and all the staff in waves were helpful, kind and fun. The pool area was great for children. Our mam is a regular cruise traveller and was her 6th on MSC for her birthday and wanted her family to have a wonderful experience as she generally does and loves cruises with MSC.
I was so impressed with how helpful and nice all staff were (except at desk on deck 5) many thanks to all and we hope to go back again next year.
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