Disappointed with the sheer volume of people versus the space on the ship. Whil I can't praise the ground staff enough I feel MSC have a lot to improve on when it comes to entertainment quality in... Mehr ansehen
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Das sagen Bewerter
Our First cruise and it was a really enjoyable experience overall. Food was good staff were excellent especially in the Masters of the Sea bar, Mickla Fabio and the rest of the crew. Would recommend M... Mehr ansehen
A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... Mehr ansehen
Staff were so helpful and welcoming and could not do enough to make you feel at home on the cruise especially Alfredo and Danilo in the bar who went above and beyond for us everytime we visited them.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
Kontaktinformationen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service was very good unfortunately…
The service was very good unfortunately I became ill and my husband brought me to the medical center were in recived excellent care and the service for the room was outstanding from Yasah cabin 14056 excellent and recived meals unfortunately I wasn't able to eat but had another trip back to medical center and after that I was good very good
Our first cruise
The dining and staff in the restaurant were a big part of it. We really enjoyed the food and the excursions were amazing
Euriba Norway Cruise
Excellent experience onboard MSC Euriba. Norwegian cruise is full of stunning scenery. Food, entertainment and overall experience is great value.
Easy to fill in
Like the ship
Like the ship, don’t like this group booking where you can’t checkin before hand and select seats.
Disappointed with the sheer volume of…
Disappointed with the sheer volume of people versus the space on the ship. Whil I can't praise the ground staff enough I feel MSC have a lot to improve on when it comes to entertainment quality in particular and maybe consider lowering overall numbers on board as I found the sea days unbearable onboard due to volume of people.
My cabin assistant was fantastic.
Restaurant staff fantastic
Bar staff not so much
First time cruiser and after this unfortunately probably my last, after this experience.
Best time had
We had a wonderful week on the splendida. The staff were exceptional. We would definately recommend yaught club.
Mostly satisfied
As already stated we were mostly satisfied with the cruise but very disappointed with the disembarkation procedure.
No gluten free section in the buffet
No gluten free section in the buffet I had to go to the restaurant which restricted me I was split from my group and had to make the set times
Beautiful experience
I found the ship, facilities, staff, rooms all lovely. We booked the ship for the destinations it visited and they were great. in had read reviews of the ship and was a bit put off but everything was lovely.
There could have been signs up at bars and buffets about what's included in each drinks package, people were very confused and kept asking staff.
The food buffet was lovely on deck 11 but seemed to be the same food for lunch and then dinner and very little variation in the menu each day. but the food was hot, there was a pizza bar and hamburger bar outside the buffet and you could sit where ever you wanted and bring food between all the seating areas on deck 11. Only the hamburger bar had chips, none in the main buffet. At the back of the man buffet where the desserts were is another litrle bar which serves alcohol and soft drinks. Also some times someone goes around the main buffet with a card of drinks to make it handier.
The rooms were as in any other ship, although the shower was very small and the shower curtain very short, but had plenty of space for luggage and accessoriessohad the safe and 2 seats. The TV had mostly MSC channels and only 3 English speaking channels and they were all news.
The announcements were in different languages but not very often so you don't notice, and they aren't heard in the bedrooms.
The only thing I would warn people, especially older people is that on embankment day there is a lot of queuing, firstly at the airport, you have to go to the MSC desk to book in to get a bus to the port, so first there was a long line to get a coloured sticker from the desk, this is so you can que again to get on a bus. Then when the bus gets to the port there is very long lines to que to register with MSC, then when you have this done you need to go throught security, and then down stairs to wait on the ferry to the ship, again more queing and waiting. After a very early start foe most people to get to airport, and fly to Venice these long ques are very tiring, especially to anyone who mightnt be very sure in their feet. Also you have to drag thw luggage with you all the way, even when the bus gets to the port you again have to get your own luggage off the bus and into the port. Other cruize lines do it different.
There were plenty of sun loungers for everyone, some were a bit broken and the sun shade part didn't stay up, but there was plenty. There's also lovely chairs at the end of each deck, out at the back of the ship and these were lovely and mostly in the shade and gave a great view when you were leaving the ports, especially Kotor, as leaving the port to get out to sea took over an hour and it had spectacular views the whole journey, well work the sit.
More emphasis on hand cleaning for…
More emphasis on hand cleaning for guests. Better quality food and musicians to provide backing for singers
Yacht Club on MSC is World Class in the…
Yacht Club on MSC is World Class in the industry and a true ship within a ship with outstanding service.
Our First cruise and it was a really…
Our First cruise and it was a really enjoyable experience overall. Food was good staff were excellent especially in the Masters of the Sea bar, Mickla Fabio and the rest of the crew. Would recommend MSC.
Happy out
MSC VIRTUOSA lovely ship, all staff excellent, food excellent in Marketplace Buffet, food in my experience in restaurants cool or warm never hot,
Great entertainment very good suit all tastes the ship is kept spotless at all times Excursions are run with perfection staff excellent but there a little pricey, over all would love to take another trip on the VIRTUOSA big thanks to all the staff for making our trip extra special
The staff were exceptional especially…
The staff were exceptional especially raven at the back pool bar and komong in the casino bar. Food was spectacular especially in the speciality restaurants.
Two people tried to rob and assault my children
Never again the staff were rude two grown people tried to steal my 10 year old daughter’s gaming pass and vouchers out of her hand when my son tried to protect her the man grabbed him by the arm and tried to stop the kids from Leaving. all the staff did was take a statement the people were allowed to stay onboard my kids spent the rest of the cruise scared they would see these people again and nightmares every night.
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