Mox in the Hole Bewertungen 

143
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It's a magical place. I attend for both magic and 40k games. Fantastic for events too. Knowledgeable polite staff. Great facilities. Membership gives great discounts. Very well stocked and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good price, posted very promptly & good communication. Also very well packaged thankfully, as Royal Mail left it outside in full view of everyone in the rain for the weekend. Despite instruction to le... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing experience using these guys. Ordered on Friday and the game arrived Saturday morning via Royal Mail's 24-hour service which was free. The packaging was the best I've seen from a flgs... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I've only recently moved back to the area, and after the old store I frequented shut down - I needed a new LGS. I've popped in twice now, and both times the guys have been super friendly and help... Mehr ansehen

Unternehmensdetails

  1. Spielefachgeschäft

Vom Unternehmen geschrieben

Edinburgh's Local Game Store open daily offering a wide range of Board Games, Card Games and Wargames for sale, as well as events and space to come and play instore,with terrain available for wargames and a board games library.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

143 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(143)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Poor Quality of Store & Service

Was turned away from commander night due to it being all prebooked - something their Facebook page doesn’t mention at all, so despite scouting ahead I had no knowledge of this fact.

When I entered, the employee told me this, so I then inquired about singles - which they told me they only do online. I keep checking, but their website has been down for several days so I can’t even inquire and have a look at what stock they have.

After talking to the employee, I briefly left the store, before going into the other side to see that they have sealed product; which he didn’t mention they had at all. If I didn’t know about the other side of the building from popping outside again, I’d have had no clue.

The store was very messy, disorganised and in very poor condition as well as empty. There was only about four tables in total, so capacity was quite low. There were several empty vending machines in the back and all of the furniture looked in fairly poor condition.

It’s clear from their Facebook page that they prioritise selling at conventions more than their local store.

14. Februar 2024
Bewertung ohne vorherige Einladung
Mox in the Hole-Logo

Antwort von Mox in the Hole

Hi Scott,
Apologies that you felt this, I will cover each part in turn for you. It was myself you spoke too. It was fully prebooked unfortunately its not necessarily essential too book, but that day it did in fact happen to be that all the 6 tables upstairs and 4 for downstairs were fully booked sadly we can't control when folk book but occassionally we do sell out. This happens quite commonly on a Tuesday but we would generally recommend booking for anyday due to the limited size of the venue that we only have 10 tables.

We do only process singles through our website as not all singles are stored onsite and some are stored at our storage locations. The last thing we would want you to do is see a card you want in a Binder that is actually already earmarked for an order. The vending machines were empty as we have actually moved all the drinks and snacks through to the shop unit.

I do have to admit that on Tuesday the shop was rather disorganised this was mostly in part to we had just returned from the Calling Liverpool and had only fact been back in the store that morning, and had a vans worth of stock to put back into the store as well as the deliveries that had arrived that morning. I was also unfortunately working by myself to allow all the staff the appropriate amount of days off. With regards to the furniture all the chairs are fairly standard banquet chairs that are only around a year old.

With regards to the website being down, that was to allow us to reintegrate all the stock back in from the weekend and to catch up on the several hundred orders that had occured over the weekend we had been gone, and is now back online.

This was actually the one weekend that we had closed the shop in order to attend an event usually we have a team attend events as well as a team stay behind.
Kind Regards
Jamie

Bewertet mit 5 von 5 Sternen

Great retailer

Great prices. Fast delivery with a low threshold for free delivery.
Goods come well packaged and protected.
Excellent retailer. Will use again

1. Februar 2024
Bewertet mit 5 von 5 Sternen

My first order with these guys

My first order with these guys. Ordered a bunch of Star Wars Legion stuff. Great prices - and everything arrived quickly and well protected for transit. Would definitely use again. Cheers!

22. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Speedy delivery and very secure package, very impressed

Ordered a board game from this website after seeing someone give a great review on a Facebook group. I am glad I found these guys because the prices are competitive and my game was delivered quickly and very securely (which can be a worry when buying board games from certain sites). 100% recommend and will definitely buy again from their online site

17. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy customer :)

Amazing experience using these guys.

Ordered on Friday and the game arrived Saturday morning via Royal Mail's 24-hour service which was free.

The packaging was the best I've seen from a flgs, bubble wrapped and foam peanuts in a very sturdy box :)

Prices are very competitive so I will be using these guys in the future without hesitation.

BGG: Bazmondo123

13. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mox review response

I found the staff to be pleasant, polite, knowledgeable and helpful. I would recommend this shop to friends when it comes to purchasing hobby items and the gaming area is great to use. The atmosphere is fun and the community is welcoming.

8. Dezember 2023

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