Move Residential Bewertungen 

After no reply to my enquiry via Rightmove, I rang direct. Could only leave a message which generated no reply until chased more than once. The agent who eventually rang had not read my email queries.

The property was listed as ‘detached’, which it was not. I went into the office to point this out and the advertisement was changed immediately. The property had been on the market for sometime at that stage.

The floor plan shows no windows nor stairs. It shows the family bathroom opening off the en-suite, which is wrong.

No sign on the plan of the two steps down and two steps up, across the top of the stairs, between bathroom and 2 bedrooms.

Kitchen described as, ‘a generously sized kitchen diner’, would just take my small kitchen table (measured) but no room to sit round it and would itself also impede access to the kitchen.

Utility room is a passageway. Not shown on photo because there is no lightbulb so it could not be photographed. I asked for this to be rectified before my second viewing. It was not. Expecting this, I had taken a torch.

On my first visit the lad with keys couldn’t remember how to let us in past thd licked gate. I had to suggest he go back into the house and let us in after I rang the bell at the gate. Getting out could not be achieved by this method but at least that sent the young lad back to his paperwork to realise he had been using the wrong code.

He had no paperwork, knew nothing about the property and could not access the garden (a significant selling feature of the property). This was repeated on my second viewing when I then rang the office. They then rang their colleague to tell him where the keys were so that we could see the garden.

At no point following my second viewing has there been any contact from Move agents to ask me for feedback or whether or not I was interested. They cannot, therefore, pass on to the owner the problems which will almost certainly mean that this property is overpriced. The written description is in estate agent-speak. It is a lovely property but with drawbacks. Poor representation by the agency will not help ig sell. The seller mate will be advised to change agency and find people who can be bothered to do the job properly.

I will not consider properties marketed by them.

Completing today on a home purchased through Move Residential. Thank you to the team for helping us get over the line. Rachel in particular was brilliant; friendly, helpful and efficient, she worked hard to get issues sorted quickly- many thanks!

Move Residential have been my letting agent for my property for nearly the last five years. I have been very impressed by their professionalism in their duties as letting agents which has made my life as a landlord almost stress-free. Recently, due to normal wear and tear, repairs needed to be done to the property. Move Residential coordinated with me and the tenants to ensure the repairs were done smoothly and timely with minimum disruption to the tenants.
My special thanks must go to Ethan Rodd who took time to personally inspect the repairs needed and provide professional advice and guidance to expedite the jobs undertaken. Being a landlord is not easy, I would strongly recommend the assistance to manage a property provided by Move Residential to any landlord.
George Mbungula

The team at Move Residential are friendly, professional and efficient. They made our experience totally stress free. They know the market really well and were able to achieve a very fair deal smoothly and quickly. They organised viewings and kept us updated throughout the whole process. Would highly recommend!

Fantastic service above and beyond, would highly recommend there services to anyone who needs a professional and speedy house sale.

In a very congested market of estate agents, and after due diligence and consideration, my wife and chose Move Residential for their professionalism and personal approach and I truly commend their service. Alec our agent, was punctual, extremely professional, offering sound based advice from Move Residential’s vast market knowledge of the area and across the whole selling experience. Moving home can be a stressful part of anyone’s life, yet Alec managed a very difficult house negotiation with our buyers, this allowed things to progress on track to a satisfactory conclusion with such tight time constraints and forward life planning on the line for ourselves during the final week.
The images of the property taken being realistic, reflecting a true appreciation which I believe, helped the selling process and avoided any time wasting of property views, which is a win when you lead very busy lives.
If anyone is considering a sale of their property, and want a truly professional 5 star service, then my wife and I would recommend firstly going in to speak with Alec and the team and utilise their knowledge and experience, that initial consultation will save you time and alleviate any concerns you may have.

Thank you once again!

Great friendly service; took some fantastic pictures of our property to help with the sale; helped with the negotiation process and ultimately in the end sold the house! Id say I would use again, but we've found our dream home so never moving again....!

I have been letting out my rental property now for 10 years, 8 of which have been fully managed with Move Residential. They have always been great from finding me the ideal tenants in super-quick time to managing the property throughout all of my tenancies. Any issues that may arise are dealt with efficiently and I have always found them extremely helpful and friendly.

A special mention and thanks needs to go to Ethan who has gone above and beyond recently. He is someone you can count on to get things done when you need it. It was literally a matter of a few days between receiving notice from my previous tenant to finding new tenants. It was vacant for less than a week which is exactly what you want as a landlord.

I can't recommend them enough.

Absolutely wonderful experience with Move Residential from start to finish , extremely efficient, friendly and great communication. 5 stars 🌟

Thank you Move Residential for the excellent service we received when selling our house. Alec, Liam and the team were there for us every step of the way and nothing was too much trouble. Would definitely recommend if you are looking to sell your home.

Alec, Jenni and the rest of the team at Move Residential were simply excellent from the initial inquiry for the sale of my house all the way through to completion. Great advice and support throughout and genuinely cannot fault them - if you are looking to sell a property, I wouldn't look anywhere else.

Great service and support in a stressful time.
Alex was so helpful and informative and no pressure felt at all compared to other Valuations we'd had previously.

It is that time again to remortgage our dream home which we found at move residential almost 5 years ago and we spoke with Dave Goulding the mortgage advisor who did such an excellent job the first time around we book in to see him again to get advice regarding a remortgage. Excellent advice and Thank you. I would recommend this team to everyone

Great service when selling my house, was quick and straight forward, and was constantly updated by Alec along the way.

After 2 sales fell through I changed agent to Move Residential in the autumn of last year. Although very cynical at the time I had a buyer within a couple of weeks at above the asking price. We complete on the sale today The staff have been very proactive and the whole experience a world away from the previous agent. I would recommend Move Residential for anyone looking to sell their property on the Wirral.

Nothing is too much trouble with Jennie. She helped me from start to finish. Would definitely recommend.

We are oversea buyer and moving to our new home very soon.

Appreciated Jenni's efforts to the deal. She make everything smooth.

Thank you!

Really happy with the service received from Move Residential. Alex, Alec and Liam always helpful and
worked hard to make things happen which was particularly important as this was a remote sale.
Jenni from Sales Progression was just lovely, very calm, friendly and prepared to find out information and help the sale go through with the minimum fuss possible even when there were problems.
Thank you all!

Staff very helpful in atesting time. Jenni in particular at Heswall. Sharon the lady that does the viewings is lovely. Also ,Alex & Finn. Thanks to all.

+ Market to offer agreed within 16 days.
+ Sales progression team moved the process along.
- Difficult to contact via phone.

I marketed the house with MR after being on the market elsewhere for 10 months. Very enthusiastic team of valuers and sales, which resulted in an offer within 16 days.

The sales progression team were very helpful in moving the process along and were quick to answer all enquiries.

Overall a good experience and obviously pleased to have sold within a short period of time.