Ok so this the third car that I’ve bought via MP and they’ve all been good experiences- however the “car service” as opposed to the sales service - is a bit of a waste of time. A car service should be... Mehr ansehen

Standort
Standort wechselnSheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful staff good selection of cars good quiet roads outside for test driving a car good price .Just need to turn music down as to loud when trying to sort out everything can miss hear what's said.
Unternehmen hat geantwortet
I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wan... Mehr ansehen
Unternehmen hat geantwortet
Good price. Good showroom. Likeable salesman Adam. Downpoint was door protection device was broken. Was promised a replacement in post. Received wrong part, rang up for correct part sending, then noth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Vom Unternehmen geschrieben

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Kontaktinformationen
Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, Vereinigtes Königreich
- 0114 2055037

Over 1000 new cars every week
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Motorpoint - Sheffield
Great help from James putting the deal…
Great help from James putting the deal quickly together
Found the exact car I was looking for

Antwort von Motorpoint - Sheffield
Competitive prices
We were left to look round at our leisure but when we needed help Finn was around to organise a test drive and then was joined by George to complete the sale.
All round efficient and friendly service

Antwort von Motorpoint - Sheffield
AFTER SALES ARE SHOCKING
We ordered a car from the Sheffield branch and arranged to collect from Oldbury. First off the price promise is literally impossible. They create so many hurdles that you literally have no chance of a “like-for-like”. I’d found a car that matched everything on their T&C’s online. They then “added” battery health within 2%. (Not on T&C’s) They then refused to honour the guarantee due to the other dealers not providing the battery health.
Picked the car up from Oldbury. Car looks and drives amazing but when we got home noticed the front tyres tread looking low. Mentioned to Sheffield and was told to chat with Oldbury. Their “cut off” is 3mm. They say the tyres are at 4mm. Local tyre shop say 3mm. All 4 tyres are on the MOT advisory. They replaced the rear but not front. No offer of tyre replacement given.
They are great at selling but then their after sales are shocking. We won’t be buying again from Motorpoint.
*** edit ***
After the receiving the reply below we are shocked at the disregard of the problems we have experienced. NO WHERE does it say on the terms and conditions for EV price promise the battery has to be 90%.

Antwort von Motorpoint - Sheffield
Kacia
Kacia, was amazing and friendly. She was knowledgeable asked us questions to figure out what was a need and what was a want. I would recommend motorpoint to anyone looking for a new vehicle.

Antwort von Motorpoint - Sheffield

Antwort von Motorpoint - Sheffield
What a pleasant experience!
What a pleasant experience!
This was my first time at Motorpoint and I must say I was very impressed with the service.
I saw a Ford Puma I liked online, and arranged a test drive. I was given plenty of time to look around the car , with no pushy salesman pressure! I decided it was for me, and collected it the following week.
The sale was flawless and Finn was a joy to deal with. He was very polite, most helpful, and a credit to the company!
I’m delighted with my new car and will definitely recommend Motorpoint Sheffield.

Antwort von Motorpoint - Sheffield
Surprisingly easy part exchange and…
Surprisingly easy part exchange and purchase of new vehicle, all done on the same day after booking an appointment for a test drive, they even gave me a part exchange price on my old car over the phone, subject to an inspection and test drive of my own car. All happened flawlessly on the day all electronic these days. Went home with a new car, had a little issue but was booked into a more local Motorpoint Branch for inspection and assessment and was rebooked in after parts arrived by them phoning me that parts had arrived and the issue was fixed without any issues. Great service, i did have the extended warranty and was surprised to find it also gives me breakdown cover too for the full length of the extended warranty. Thank you and would recommend without hesitation.

Antwort von Motorpoint - Sheffield
James was very accommodating
James was very accommodating. Let us look and try different cars even though we didn't commit to buying at first. We went back 2 days later and again James was very helpful with everything we asked. Definitely 10/10 service

Antwort von Motorpoint - Sheffield
Seat Arona
The whole experience was good very straight forward,but on arriving back home the car has developed a fault which hopefully would be sorted out other than that everything great.

Antwort von Motorpoint - Sheffield
Helpful staff, no pressure.
We were able to look around the cars without being bothered by sales people. When we decided we wanted to look at a car James was very helpful and I could immediately take it for a test drive.

Antwort von Motorpoint - Sheffield
Excellent vehicles
Excellent vehicles, excellent prices, excellent service, excellent staff. No pressure at all. A great way to buy a car.

Antwort von Motorpoint - Sheffield
The staff
The staff. Especially Logan.
Was expecting the typical "car salesman" experience and was very pleasantly surprised as I would have walked away.
Logan made my car buying experience extremely nice and calming.

Antwort von Motorpoint - Sheffield
Buying a new car was done in a very…
Buying a new car was done in a very pleasant and effective manner.

Antwort von Motorpoint - Sheffield
George was excellent throughout our…
George was excellent throughout our buying process. Good communication and helpful in settling odour eventual choice. The only downside was that we made two requests on pricing. His boss said no to both. But then they asked us to pay before the end of the month to boost their figures. So no give and take, just.........

Antwort von Motorpoint - Sheffield
Slightly disappointed
The original lady we saw was great, super helpful and patient. Unfortunately she was not working the day we picked up the car.
Felt a little pressured to buy the car quickly so that it showed on that months sales figures.
When collecting the car we were not shown any of the features but instead told to look at U-Tube etc.
Also when going into an MG dealer I was told that every new MG comes with AA as long at it is dealer serviced. The car we purchased has not yet had its first service, we were not given any paperwork for the AA.

Antwort von Motorpoint - Sheffield

Antwort von Motorpoint - Sheffield
A great salesman Logan made the process…
A great salesman Logan made the process very easy to buy the car we wanted. A good price and a fair part exchange made it a good deal.

Antwort von Motorpoint - Sheffield
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







