Mortgage Bureau Bewertungen 

688
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First introduced to Mortgage Bureau a decade ago when we first stepped on the property ladder with our new build and have recently used them again for our most recent purchase. A brilliant service aga... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Used the mortgage bureau for my first mortgage on a new build property. The whole process was as smooth as this process can be, and Jade kept me informed at all stage of the mortgage process. No ques... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an amazing experience with Mortgage Bureau. Jon and Jade have been great. They have informed me every step of the way and it was all done super quick..

Bewertet mit 4 von 5 Sternen

Our Mortgage adviser was very good in detailing our options, cost vs benefit. He was thorough and we did not feel he was pushing for us to take all protections on offer, Mark highlighted and gave... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler

Vom Unternehmen geschrieben

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

688 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(688)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Superstars Nyk and Emily!

We had Nyk and Emily help us with our application. Both were excellent at keeping us updated and explaining the steps as we processed our application. From submitting the application through to acceptance is a highly stressful process. However when you have such kind, responsive people to assist you it really makes it easier. So many thanks to you both and I hope to use you again at the end of our term.

17. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

What a lovely review Mr Borthwick, thank you! Will pass on your kind comments to Nyk & Emily who I knw will be delighted to read them.

Bewertet mit 5 von 5 Sternen

Very professional company and did…

Very professional company and did everything to help me with my new mortgage.
Lee Meredith was brilliant!

I wouldn’t hesitate to use them against n

7. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for taking the time to leave your review Angela, greatly appreciated.

Bewertet mit 4 von 5 Sternen

I definitely recommend Mortgage Bureau - Nick was great!

I worked with Nicholas Young who was incredibly helpful and informative throughout the process of arranging my remortgage including paying off my help to buy equity loan. I would recommend using Mortgage Bureau as they do all of the hard work for you and really help with the process!

16. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for your review Abi, greatly appreciated.

Bewertet mit 5 von 5 Sternen

Very incredible service

Very incredible service

Bill was an absolutely wonderful advisor throughout the process. He always made himself available to respond to our queries in a prompt manner. Additionally, he explained everything in a clear way which made me feel confident that I was understanding things correctly. Our case handler Fiona was also excellent, providing regular updates regarding the status of our application.

These two definitely made the process of buying our house as stress-free as it could've possibly been - thank you so much! I can only recommend them to everyone. Thank you.

14. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

What a fantastic review Janos, thank you! Will pass your kind commnets on to Bill and Fiona.

Bewertet mit 5 von 5 Sternen

Great Service

Have used their services previously and never hesitate to use them, they are a fabulous company and keep you updated and informed at all times, Lee was always available and was open in all conversation, Fiona who was the handler also gave great support. Would not hesitate to recommend this company.

9. Juni 2023
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Antwort von Mortgage Bureau

Lovely review Nicholas, thanks, especially given that you are a repeat customer. We look forward to looking after you again next time!

Bewertet mit 5 von 5 Sternen

Really dedicated people

Really dedicated people
We worked with Andrew who set up our AIP & mortgage offer
He was very informed and even checked for better offers over the time we were waiting for completion

9. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank for taking the time to leave your review Pete, greatly appreciated and I will pass on your kind words to Andrew

Bewertet mit 5 von 5 Sternen

Excellent service, very professional

This is the second time we have used Mortgage Bureau, the first buying new build five years ago and again June 2023 to remortgage after fixed rate ended. The Team, Daniel and Cainan were excellent, explaining in detail each part of the process, working with our solicitor to make the whole process painless (as much as it could be), would thoroughly recommend.

9. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

That's a cracking review Robert, thank you so much!

Bewertet mit 5 von 5 Sternen

Great team work

Great team work, very helpful in sorting out the mortgage application, the process was very smooth from the beginning until the completion.

7. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for taking the time to leave your review Naseer, greatly appreciated!

Bewertet mit 5 von 5 Sternen

What an amazing team Mortgage Bureau…

What an amazing team Mortgage Bureau are!!
These guys have not missed a beat from start to finish.
A huge thank you to Nyk and Georgia for working so hard to find me the best deal. They’ve worked incredibly hard to help me sort my mortgage out.
I would 100% recommend this company to anyone!

Thanks so much!

1. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you so much for your review Russell, really appreciated and I know what you've been through as I have been close to your application too!! Will pass on your kind words to Nyk & Georgia and I know that they have gone above and beyond to get you to where you are today.

Best regards
Alex

Bewertet mit 5 von 5 Sternen

I can’t recommend Mortgage Bureau…

I can’t recommend Mortgage Bureau enough. Dean and Georgia have provided outstanding service throughout the entire process. As a first time buyer Dean was brilliant at explaining everything. Due to the nature of my job and the way in which I am paid it wasn’t as straight forward when it came to my affordability but Dean got me the best rate and more borrowing than any other broker. Georgia kept in regular contact every step of the way and every little hurdle we faced, she went above and beyond to make sure I got the final offer. I can’t thank Mortgage Bureau enough and I would definitely use them again in the future and recommend them to friends and family.

31. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

What a lovely review Jade, thank you! Will pass your comments on to Dean & Georgia.

Bewertet mit 5 von 5 Sternen

Helpful

Helpful, efficient, attentive and listened to our needs well.

26. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Great review Oliver, thank you for taking the time to leave it.

Bewertet mit 5 von 5 Sternen

Service, advice & communication *****

Friendly and professional advice & communication from Nicholas throughout our process of remortgaging our house.

19. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for taking the time to leave your review Richard, greatly appreciated.

Bewertet mit 1 von 5 Sternen

An awful experience which only made the…

An awful experience which only made the stress of moving house much worse. We appreciate that Mortgage Bureau weren’t to blame that the person who was dealing with our case left part way through our house sale. However the details of our case got lost in the handover and it took daily phone calls on our part to get our case picked up again. No one called back when they said they would. The delay affected the Product that we were able to get and it delayed our Completion Date by a month. An inaccurate application was submitted so our initial mortgage offer was wrong. This again was only rectified by multiple phone calls on our part. The communication was very poor. We will not be using this company again.

14. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for taking the time to leave your review Mr Collins and please accept my apologies for any stress that we may have inadvertently caused. I believe that I have identified your case file and have started a full investigation, but if there is any additional detail that you would like to provide, would you please drop a line to me at alex.hyde@mortgagebureau.net

Best regards

Alex Hyde
Commercial Director

Bewertet mit 5 von 5 Sternen

Best Mortgage Experience with Karjun!

I was referred to Karjun Tsang and can honestly say he was absolutely amazing!! He jumped through hoops to get my mortgage on a property that wasn't so easy to mortgage. He really went above and beyond to help me and made me feel like I was in really safe hands - when I am sure others would have given up! Out of the many brokers I spoke to, he also managed to find me the best deal - even during this challenging financial climate. He really knows his stuff! So if you are lucky enough to have Karjun as your broker, you are truly in safe hands. I really like his personal style, and having a broker that's available via text really does make the difference (trust me!) and feel like you're in this together. The rest of the mortgage team is also great. They're really friendly and have a great handover structure in place, so the entire mortgage process feels very smooth. I have recommended them to my family too so can safely say they are a fantastic team. I would recommend 10 stars if I could!

30. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

What a lovely review Emma, thank you so much! Will pass your kind commenst on to Karjun and know whe will be delighted to read them.

Bewertet mit 1 von 5 Sternen

Dreadful experience

Dreadful experience, lack of communication and respect to people's time.

The worst team you can imagine .
No one answers calls and emails .

Awful .
If there is zero stars , I would give zero .

30. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau


Thank you for taking the time to leave a review for Mortgage Bureau, although I do note you left a very similar review on 1st April which I responded to the same day.

You will recall after I responded to your review on 1st April, you emailed me to advise your case had been referred for investigation, an email that I acknowledged more or less immediately. This investigation was subsequently concluded well within the timescales that were communicated to you, and a resolution issued on 13th April.

If your understanding is different to this perhaps I could ask you to drop me another email to alex.hyde@mortgagebureau.net and I will investigate further.

Bewertet mit 5 von 5 Sternen

Remortgaging in these times can be very…

Remortgaging in these times can be very overwhelming. With help from Nicholas Young at The Mortgage Bureau made the whole process a lot easier. Nick was quick with email response and highly knowledgeable to help me make the right decision for me.
Thank you.

17. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for taking the time to leave your review Shauna, some lovely words and I'll make sure Nick is made aware of them.

Bewertet mit 5 von 5 Sternen

Great service

Great service, answered all my questions.

3. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

Thank you for your review, greatly appreciated.

Bewertet mit 5 von 5 Sternen

Best Mortgage Experience with Nick

If I were to write about this super wonderful, knowledgeable mortgage advisor, I would write a treatise!
He is extremely patient, organised, perfectly steadied the ship on this journey of mine which was very complex. He was able to provide advise on all fronts. Of course the service was not free, however it felt free to me as he took away all the burden from me! Thanks Nick for managing me!

30. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Mortgage Bureau

What a lovely review Tokunbo, thank you! I will ensure that Nick is made aware of your kind comments.

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