As all of the 2022 reviews state below - STAY AWAY from this company. I ordered a coffee table back in January, was charged the $900+ immediately and then never received the item and have gotten zero... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
worst experience! ive been waiting for a table i ordered in Octobober 2021 with expected delivery date January 2022. ive been trying to reach the company and no one has helped me track my order. They... Mehr ansehen
The worst customer service I have ever received. I ordered a Dining table and 4 chairs back in January and it is almost July… promise date was end of April. I feel like there might be a total of two p... Mehr ansehen
If I just copied and pasted Tara's review below, it would be easier! My experience has been almost EXACTLY the same. I have reached out over and over again with no response. This company is took my mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Monroe & Kent Home, a store that focuses on many things home. We work hard to bring our customers a selection of the best in home for each life stage, style and budget. Our team closely follows emerging design trends to create personalized looks that address your unique design style. Whether online or in-store, the Monroe & Kent Home team are available to assist you with any design project, whether it be refreshing a room, or a whole home. Shop our diverse selection of living room, dining room, bedroom, office and outdoor furniture and accessorize with quality art, rugs, lighting and more. Founded in Central New Jersey, Monroe & Kent Home is a family owned and operated local business since 2017. It's #wherehomehappens.
Kontaktinformationen
8 The Green, STE 5428, 19901, Dover, Vereinigte Staaten
- 302.330.8944
- hello@mandkhome.com
- monroeandkent.com
1,6
Ungenügend
102 Bewertungen
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Das haben sich andere Leute angesehen
So far my experience with Monroe and …
So far my experience with Monroe and Kent has been very enjoyable!!
25. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Candice, thanks for the kind words! Feedback like yours helps existing and future customers choose whether to shop with us and for that we thank you :) We're here if you have any questions or need further assistance - sayhello@monroeandkent.com
Frankly
Frankly, my 4 star rating is all about their customer service, which is excellent. As is the case with most fast fashion, the quality can be hit or miss, but my experience with their customer service department made it completely worthwhile.
24. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hey Angela,
Thanks so much for the review. We appreciate your feedback on our customer service. The team at Monroe & Kent work hard to make sure that we provide a high level of service and a great customer experience.
Please do reach out to us if there is a concern with any of the products that you have purchased. Keep in mind we offer a 30 day Love it or Return it guarantee :) If we can be of further assistance, we're here - sayhello@monroeandkent.com
Such a cute line of clothing and great …
Such a cute line of clothing and great discounts
23. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hey Brooke, thanks for the comment :) We're here if you need additional assistance - sayhello@monroeandkent.com
First time buyer
This is my first time ordering from them. The online process was easy and selections were great. Not sure about delivery process but once I get stuff I will update review. So far so good!!!!
23. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Stephani,
Thanks for the review! Our customer service team are here to help if you have any questions - sayhello@monroeandkent.com
very fast and nice
22. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hey Ellee, thanks for the review. We're here if you have any questions - sayhello@monroeandkent.com :)
Great chat facility that helped me with …
Great chat facility that helped me with sizing.
21. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Laura,
Thanks for taking the time to write a review. Our live chat service is one of our popular features and we're happy to hear that you used it for a sizing question. If you have any further questions, our team can be reached at sayhello@monroeandkent.com :)
Antwort von Monroe & Kent Home
Hi Monica, thanks for the review. Feedback from customers like you helps us ensure that we are constantly improving the buying experience and how our site works. We're here if you have further comments - sayhello@monroeandkent.com
So far- amazing
So far- amazing! I didn’t receive my stuff yet but I made an order and realized that I missed out on a coupon code. I sent them an email and they refunded me! - a really special company
19. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Cynthia,
Thank you for taking the time to write a review. We certainly want to make sure customers take advantage of the different coupons that we advertise and sometimes during check out we can forget to add them! Glad that we were able to help.
Feel free to reach out with any additional questions :) sayhello@monroeandkent.com
Great service
Although my cardigan was sent from China, the quality is great, looks just like the pics and the communication from Monroe and Kent was brilliant. I’d use them again, thanks.
19. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Amanda,
We appreciate you taking the time to write a review. Feedback like yours helps other people decide whether to shop with us :)
We're here if you need further assistance.
Awesome selections
18. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Courtney, thanks so much for the feedback!
Beautiful merchandise!
18. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Gina, thanks for the feedback. We try to keep the selection broad and on trend :)
I just Placed my first Order and it May be the Last
I just Placed my first Order and part of it was sent and the other Item was noticeable absent in the email confirmation. I sent a Message and all my messages were answered very Fast and everyone I spoke with was Extremly nice. Fir the mishap I recieved a GC in the amount of the item and the Item was reshipped. That was Very Nice, but I have not recieved my shirt that had shipped on time. It would have been nice to know that these Items ship from China. , I would not have purchased anything if I had known it would have to be shipped from China. I only want to purchase from companies in the u.s. I couldn't tell you about your product because I've yet to Recieve anything and I purchased these for Thanksgiving. The Items is what will determine if I continue to buy from you or not, and I really like the fact that your Tops are made Oversized and can fit Plus Sizes. That is a definate Plus for me.
17. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Amy,
Thank you for taking the time to provide a detailed review. It is feedback like yours that helps us continue to improve the product selection, customer experience and the service that we provide.
I see that we have been working with you concerning your order and I hope that on receipt you are happy with the products.
Feel free to get in touch if we can be of further help - sayhello@monroeandkent.com
The most helpful website
17. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Gillian, thanks so much for taking the time to write a review about your experience with us, we really appreciate the feedback. It goes a long way to also helping other customer decide whether they wish to shop with us :)
Smooth transaction
17. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Tiffany, thanks so much for the feedback on your purchasing experience. If we can be of further help, feel free to reach out to us - sayhello@monroeandkent.com
When I thought the grey sweater was …
When I thought the grey sweater was sold out, customer service got back with me right away and informed me that they were going to be back in stock!! I was elated and ordered as soon as I could. Thanks for keeping me posted with what will be my favorite piece of clothing!
17. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Robin,
Thanks so much for your review. We work hard to provide prompt customer service. To that end, I have just checked your order and I see that it has processed and you should have a email Monday/Tuesday that contains the tracking information.
We're here if we can be of further help - sayhello@monroeandkent.com :)
perfect blazer
I found the perfect blazer for my upcoming party. The theme is Blazers and Kicks. I can’t wait to wear it
15. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hey Tiwana, thanks for the review, we appreciate it! The blazer has been one of our most popular items and we hope you rock your upcoming party with it :)
Really prompt response to an email
Really prompt response to an email. Easy transaction. Very cheap shipping costs.
15. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Renny, thanks so much for the feedback. We're here if you have any questions - sayhello@monroeandkent.com
The customer care is unparalleled
The customer care is unparalleled! I was made aware of possible shipping delays before I ever checked on my order. All three pieces I ordered were very cute. The quality better than I was anticipating for such affordable tops
Definitely a place to shop for Holiday gifts!!!
Tip...pay close attention to size charts and order appropriately.
14. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Erin,
Thanks for the tips and your kind words about our customer service. If we can be of further help, please let us know :) sayhello@monroeandkent.com
Staff great. Jumpers bad.
The staff are amazing and so helpful! But I ordered a medium in a jumper and it was enormous! So long, so big- like a giant dress. And the neck hole was so tiny I could barely put my head through it!
14. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Pe,
Thank you for your review. We hear you about the Color Block Sweater! We have since recalled this product owing to the sizing concern. Please let us know if you still have the item and would like to return it for a full refund - sayhello@monroeandkent.com
All of the products look amazing …
All of the products look amazing online. However, when my products came i was hugely disappointed.
I ordered two items. One top was a large and when it came it was clearly xs, even though the label said otherwise.
The other top was a chiffon material, when that came it was a cheap synthetic material that looked no more of the value of £5.
i was horrified at both and non even had the brand labels on them. Just some cheap label from china.
I gave the tops away to charity as they weren't even worth a expense to send back.
They have lost my trust and i feel so much anger when i see them market their cheap products!!!
8. November 2017
Bewertung ohne vorherige Einladung
Antwort von Monroe & Kent Home
Hi Raikha, thanks for taking the time to provide us with your feedback.
We are sad to hear that you were disappointed with your order and confused that you did not take advantage of our prompt customer service to address your concerns so that we could provide a resolution for you.
Monroe & Kent works hard to ensure that we provide fashion for less and we appreciate the feedback on your order.
We see that you ordered two tops. The Paris blouse that you ordered has been a popular item and we are aware that a small number of customers misunderstood the material. Chiffon can be both silk or nylon and for the price point this is sold at, this is nylon, but we understand your concerns.
We are sorry to hear that the other top was not a perfect fit. We do provide detailed measurements on our site under each product so that customers can select the right sizing and our team are available on live chat to provide assistance.
Monroe & Kent provides all customers with a 30 day Love it or Return it guarantee within which time you can return any merchandise for a full refund. Had we heard from you, we would have happily arranged for a return and even covered the return shipping charges :)
Its through feedback on products from customers such as you that we can establish whether there is an issue and ensure that we move quickly to resolve. After all, what our buyers love, may not be to the tastes or expectations of everyone.
Please feel free to contact us if we can be of further help - sayhello@monroeandkent.com
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