Momo Lifestyle Bewertungen 190

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We ended up having an issue with our dry pad within the warranty time. I reached out and immediately they sent a new pad. When it arrived damaged due to carrier error, they sent a third! Perfect custo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Never received the item, but was charged anyway. Sent an email on March 5. 2026 asking Momo to look into the missing product. All I received was an automated response saying their employees were on Ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

**UPDATE: What phenomenal customer service! One defective product shouldn't impinge a company's reputation. My negative TrustPilot review was followed the next day by an email from Suzana T, reachin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

190 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Just be sure

I had to return the mat because it just didn't work in my bathroom. The company is great and they worked hard to get things sorted. Just be sure that you want the mat because returning it is expensive through USPS. Momo Lifestyle people were kind enough to figure out how to help, just make sure you read the return shipping policy.
I really like the mat and wish it could have worked out.

25. Dezember 2023
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Antwort von Momo Lifestyle

Hi, Caitlin,

Thank you so much for sharing your experience with. We'll always be willing to lend a helping hand and make all the efforts to provide a good shopping experience!

All the best,
Momo Lifestyle Team

Bewertet mit 4 von 5 Sternen

I love the product but....

I love the product. Specifically the shower mat.
The problem is the outer packaging for shipping. The product is in bubble wrap, a tight fitting cardboard box and then another cardboard box. The problem is that I ordered 3 and those nicely packaged boxes were loosely in a larger box which was either dropped on a corner with nothing to act as a shock absorber. Two of the three were damaged. After notifying the company and verifying with pictures, I received replacements for the two damaged products. The packaging was identical as the first time- not enough crunched up paper to stop the boxes inside from moving around loosely. This time one was good and one corner was slightly pushed in. I’m so sad and disappointed because I love the product and these were Christmas presents for my family.

16. Januar 2024
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Antwort von Momo Lifestyle

Hi, Chris,

We're so sorry to hear that one of your replacement units has arrived damaged. As we use Amazon Logistics to store and fulfill our goods we don't have full oversight of the products and sometimes the product may have been a victim of rough handling by them, unfortunately.

That being said, we understand that accidents happen, but we will always be willing to lend a helping hand.

We'd like to address this issue for you again because we strongly value our customers' experience with us.

That's why our team has reached out to make sure we will solve your case in the best way we can!

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great Customer Service, Great Stone Bath Mat

Bought a stone bath mat from them on Amazon which was warped. I mentioned that in a review and the support team reached out to me reminding me that the mat has a warranty. They indeed sent me a replacement mat, which worked great.

20. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hi, Steven,

Thank you so much for sharing your experience with us! We'll always strive to provide the best shopping experience so we're glad to hear that we were able to help.

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great product

Great product, I like very much

12. Januar 2024
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Antwort von Momo Lifestyle

Thank you so much for leaving your review! We're glad to hear that you're satisfied with our services ♥

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Easy to communicate

5. Januar 2024
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Antwort von Momo Lifestyle

Hello, Emma,

Thank you for leaving your feedback! We'll always strive for achieve our customers satisfaction so we're glad to hear about your experience with us.

All the best,
Momo Lifestyle Team

Bewertet mit 4 von 5 Sternen

Potentially great product, but...

I bought this particular stone bath mat because of its larger size than most others. Ordering and delivery were easy and fast.

The mat itself is nice except for one glaring characteristic which for me was initially a problem. The mat is bowed in the center. None of the four corners which have anti-skid pads touches the floor. The first time I exited the shower the mat moved a few inches. That caught me off guard and I almost fell. I'm a 72 year old geezer and not as agile as I was in my youth.

Why those pads are located where they are is beyond me. To remedy the situation I installed rug anchors on the entire bottom of the mat. One side of the mat is still raised about 1/4" above the floor, but the opposite side and about 80% of the mat from that side all the way to the other is contacting the floor and securely in place.

5. Januar 2024
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Antwort von Momo Lifestyle

Hello, Bruce,

Thank you for sharing your experience with us. We'll always consider every feedback in order for us to improve our services. We have a simple remedy to correct this issue but you've already solved it with greatly.

However, all Momo products come with a 1 year warranty for your peace of mind so we're prepared to also help you solve this issue in the best way we can! Our team has already contacted you and we're looking forward to helping you solve this issue for you.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Nice product and great customer service

The bath mat is very nice looking, but the first one arrived damaged on one of the corner. I contacted customer service and Rafael quickly sent me a replacement mat for free and followed up multiple times to ensure that everything is OK. Overall great customer service and I'm happy with the bath mat.

15. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hello, there!

Thank you so much for sharing your experience with us! We'll always aim for the best possible shopping experience to provide and we're so glad to hear that we were able to help.

All the best,
Momo Team

Bewertet mit 5 von 5 Sternen

Excellent product and customer service

Excellent customer service and an excellent product. My Momo stone bath mat came in with a chip and Rafael from customer service was able to send a replacement promptly once he received the photos showing the shipping box damage and the damage on the mat that corresponded. We love that there is no wet rug to harbor bacteria. Would highly recommend the Momo Stone Bath Mat.

27. November 2023
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Antwort von Momo Lifestyle

Hello, Tina,

Thank you so much for sharing your experience with us! We're really glad that we were able to help you out. We'll always aim for the best possible shopping experience so we're really glad to hear about yours.

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great customer response

This is a mat. I’ve been thinking about it for so long and finally pull the trigger was extremely excited when I received the product but it was not exactly what I ordered. I contacted the customer service team and immediately they jumped into action to rectify the situation they went above and beyond to make it 100% right Rafael took the time and interest to make sure my needs were looked after and dealt with an efficient and professional manner. I look forward to the next time we have to do business with these guys because they are fantastic.

22. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hello, Andrew,

Thank you so much for sharing your experience with us. We'll always aim for the best possible shopping experience so we're really glad to hear about yours.

Looking forward to the next time!!
All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Fast shipping, great product at a great price

The motion sensor light is exactly what I was looking for. Soft light for making coffee in the morning while the rest of my family is sleeping. Anything to make this more streamlined and less jarring is a win 😜 Great price and I'm glad I don't have to get a grip of batteries. A slight fade on and off would be cool, but not crucial. One extra mounting disc for an alternate location would be helpful, too.

Overall, I'm extremely satisfied. Thanks, Momo!

9. November 2023
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Antwort von Momo Lifestyle

Hi, there! Thank you so much for sharing your experience with us and also for the feedback, we'll always appreciate those. We really like to hear about how our customers are enjoying our products and this was an awesome review, thank you again.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

I really loved these lights

I really loved these lights! because I can recharge them whenever necessary and I don't need batteries like other brands. I loved finding momo lifestyle for my home!

1. November 2023
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Antwort von Momo Lifestyle

Hello, Anggie! Thank you so much for leaving your review, it really makes us glad to hear about it.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

A Great Addition to Your Counter!

This is a genius item. I was continually wiping the area of sink/ countertop where I keep my dish detergent, and foaming handsoap container. No more, this catches those drip and drops and keeps the area spotless!
The shipment came promptly!!

7. November 2023
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Antwort von Momo Lifestyle

Hi, Diane! Thank you so much for sharing your experience with us! That's an awesome review and we're glad to hear about it.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Momo lifestyle has some of the best…

Momo lifestyle has some of the best products I have tried thus far. Their bathmats especially are such a great addition to my home.

30. Oktober 2023
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Antwort von Momo Lifestyle

Hello, Tanya, thank you so much for sharing your experience with us! We're so glad to hear about it ♥

We'll always aim for the best shopping experience!

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

I had some issues with a product I ordered that I wanted to return but it was outside the return window. Customer service was fast to respond and was able to help me out for my situation. Very very excellent customer care.

8. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Thank you so much for sharing your experience with us, Shafkat! This really makes us happy and we'll always be willing to help.

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

A+ in all categories

The coasters are awesome, best water wicking product I've seen. Can't wait until the bath mat arrives. Fantastic customer service too.

20. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Thank you so much for leaving your review, we're really glad to hear that you're happy with our services!

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Momo Lifestyle Bathroom Sink Fast…

Momo Lifestyle Bathroom Sink Fast Drying Stone Sink Caddy it works and highly recommend. Product and services is great. Great customer service. 100% satisfied customer.

16. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hello, Jagmatee, thank you so much for sharing your experience. We're very very glad about your feedback.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Grade A customer service.. gorg products

In the beginning of my experience ordering the grande stone bath mat, everything was just great! There was an issue with shipping and not receiving the item on time, but their customer service was absolutely stellar. They were able to accommodate my requests due to a shipping accident and all was well! I now have the product and I love it. Dry time is very fast and looks sleek and aesthetic. I do suggest placing a non slip material under the mat to avoid any slipping (has not happened yet, but could see this potentially happening)

Thank you Momo Lifestyle!

Also - I bought their motion sensor round lights for my hall and my bathroom so I do not have to turn the large light on at night and it’s amazing! I love the warm light and hotel feel it brings to my space.

15. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hi, Alexis! Thank you so much for sharing your experience with us! We'll always aim for the best possible shopping experience, so we're very glad that you're enjoying our products ♥

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

I love the soap caddy and how fast it…

I love the soap caddy and how fast it dries. Such a cool product.

30. September 2023
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Antwort von Momo Lifestyle

Hi, Monika, thank you so much for leaving your review! We're glad that you're happy with our services!

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

excellent buy

excellent buy. easy to assemble and light very well

26. September 2023
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Antwort von Momo Lifestyle

Hello, Karina,

Thank you so much for leaving your review, we're glad to hear about it!

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great lights

shopping experience. Easy, good quality, price just right! And design is perfect!

23. September 2023
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Antwort von Momo Lifestyle

Thank you so much for sharing your experience with us! We work towards this result and we're really glad to hear that.

All the best,
Momo Lifestyle Team

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