Momo Lifestyle Bewertungen 190

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We ended up having an issue with our dry pad within the warranty time. I reached out and immediately they sent a new pad. When it arrived damaged due to carrier error, they sent a third! Perfect custo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Never received the item, but was charged anyway. Sent an email on March 5. 2026 asking Momo to look into the missing product. All I received was an automated response saying their employees were on Ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

**UPDATE: What phenomenal customer service! One defective product shouldn't impinge a company's reputation. My negative TrustPilot review was followed the next day by an email from Suzana T, reachin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

190 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great product and experience

Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to feel like you can actually talk to a human to solve these issues. We love the big mat for drying dishes, so far it works really great!

6. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hi, Audrey,

Thank you so much for your feedback and I'm really happy to hear that you've had a good experience with us! We always aim for the best possible shopping experience and please let us know if you need any further assistance.

Kind regards,
Momo Lifestyle Care Team

Bewertet mit 2 von 5 Sternen
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Antwort von Momo Lifestyle

Hi Stacy,

We’re really sorry to hear that you had issues with your Momo M4 water dispenser. Please don’t worry as a case like this would definitely be covered by our 1 year warranty!

We’ve tried to reach out a number of times via phone and email! Please do feel free to get back in touch with us at either care@momo-lifestyle.com, or +1 305 989 8850 so we can help to turn your experience around!

Warm Regards,

Momo Care Team

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product. Made a mistake on my original order. It was corrected quickly.

6. Juli 2024
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Antwort von Momo Lifestyle

Hi, Stacie! Thank you for leaving your feedback. We're glad that we were able to help you out and also that you're satisfied with our services ♥

Warm regards,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Perfect large size and shape compared…

Perfect large size and shape compared to other vendors. Highly absorbable and durable. Seems great so far.

10. Juli 2024
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Antwort von Momo Lifestyle

Hello, Brian!

Thank you so much for sharing your experience. We're very glad to hear that you're happy with our services!

Best regards,
Momo Lifestyle Team

Bewertet mit 4 von 5 Sternen

Exercising the warranty

We purchased the large drytomita stone bath mat. The mat works as advertised and is great for keeping the bathroom floor dry after taking a shower. This mat was used daily over the span of six months, and over time it began to warp. The mat warped so badly that eventually, the corner of the mat broke off when I stepped out of the shower.

Although the mat broke, I was extremely satisfied with Momo LIfestyle's response. They honored their warranty and the process was hassle-free. My new mat was delivered very quickly and we are very happy with the product once again.

29. Juni 2024
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Antwort von Momo Lifestyle

Hi, Travon! Thank you so much for sharing your experience with us. We'll always strive to provide the best possible shopping experience and we're glad to hear that we were able to help you solve your case.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

The product was packed well

The product was packed well, no damage. So far the bathmat is working great. I am using it in the kitchen as a dish drying mat.

28. Juni 2024
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Antwort von Momo Lifestyle

Thank you so much for your feedback! We're happy to hear about your experience ♥

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great product

Great product, fast delivery, packaged well.

29. Mai 2024
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Antwort von Momo Lifestyle

Hello, Jennifer!

Thank you for your feedback! We'll always aim for the best shopping experience to provide so your review makes us really glad.

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Superior products and great customer service

I've been a MOMO customer for over 3 years and my experience has been great with every purchase. We bought two non-slip bathroom rugs, several cabinet lamps with presence sensor, retractable portable blender, and several electric water gallon pumps.
Beyond having great and unique products for the home and for travel, MOMO Lifestyle also has incredibly friendly customer service after the purchase. The few times I have needed after purchase service, MOMO was exceptionally professional and easy to work with.
Highly recommend you visit their online store, check out their beautiful designs and make a purchase. You will be very happy with any and every item and they make great gifts!

7. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hi, Martin! Thank you so much for sharing your experience with us! It's been a pleasure and we'll always be happy to see you again.

We'll continue to work towards constant improvement and we're very glad to hear that you're happy with our services.

Warm Regards,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

I loved it

I loved it, the quality of the product is super good.

29. Mai 2024
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Antwort von Momo Lifestyle

Hello, there! Thank you for leaving your feedback, it means a lot to us and really helps us grow! I'm glad to hear that you're enjoying our services ♥

All the best,
Momo Lifestyle Team

Bewertet mit 4 von 5 Sternen

We didn't order all we wanted

We wanted to order another 5 Gallon Water Dispenser for Large Bottles Rechargeable but none were available. :( We did purchase 3 Stone Sink Caddies and like them very much.

26. Mai 2024
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Antwort von Momo Lifestyle

Hello, Patie!

Thank you for your feedback, it will always be welcomed as it makes us grow. I'm happy to hear that you're enjoying your Drytomini Sink Caddies.

Regarding the Momo M4 water dispensers, unfortunately the're all sold out. Not to worry! You may please request a notification to know when we have them again on stock direclty on the product's page:

https://momo-lifestyle.com/products/water-dispenser-for-5-gallon-bottle

Please feel free to contact us diretly on our care email care@momo-lifestyle.com and I'll be happy to further assist you.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great Product! I really like each of the three items I…

I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing soft, fuzzy colorful mats, the Momo mat appeared very utilitarian, but now it makes me think of clean and streamlined. I was also concerned that the mat might be slippery but it absolutely is not and all three items absorb water instantly.

9. Mai 2024
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Antwort von Momo Lifestyle

Hello, Elizabeth!

I'm so glad to hear about your experience, thank you for sharing. We'll always strive to provide the best shopping experience possible, so it makes us very happy to hear that you're satisfied with our services.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Broken Bath Matt

I ordered a stone bath matt and when it arrived, it was broken in half. It was clearly damaged in shipping. I reached out to the company. R. Santana replied that since there is a 1 year warranty, it will be replaced at no charge to me. About 1 week later, the replacement matt arrived in good order. I appreciated how the company responded and the quick service from R. Santana. I absolutely would purchase from them again.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hello, Tyson!

Thank you so much for sharing your experience with us. We're always aiming for the best possible shopping experience to provide so we're really glad to hear that we were able to help you.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Great Stone Shower Mat

Easy order and quick delivery!
We love the large stone shower mat.
Dries quickly and don't have to worry about mold or mildew.

24. April 2024
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Antwort von Momo Lifestyle

Hi, David! Thank you for sharing your experience with us. We're glad to hear that you're happy with our services ♥

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

The Momo water Dispenser is n excellent…

The Momo water Dispenser is n excellent product! I love it! It’s the best in water dispenser’s.

25. März 2024
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Antwort von Momo Lifestyle

Hi, Vonda! So glad to hear about your experience with our services. Thank you for sharing ♥

All the very best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Request for Shipment Status

I recently had to email your customer service department to ask them a question about my order that was being delivered to my location. Once I submitted my email to your customer service department, I received a response promptly by your employee, by the name of Rafael Santana. Rafael in his email response, assured me that there was no need for me to worry about my order and that the merchandise was on its way to my location. Rafael provided a link in the email where I could track the status of the shipment. Once I received my order, I sent Rafael a courtesy email to let him know that I received my merchandise. I also was impressed how well my merchandise was packaged and also was elated about the prompt delivery. Overall, I am a satisfied customer and thanks to Rafael and your packaging department for a job well done!

23. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Thank you so much for sharing your experience with us, Earl! Know that all Momo products come with a 1 year warranty for your peace of mind, so please feel free to reach us anytime for any assistance and we'll be happy to help.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Beautiful product…Exceptional Service

Exceptional and easy service and a great product too! I love the look of the stone mats but one did crack in the corner. I emailed the company and showed a picture of what occurred. Since it was within a year, their warranty covered it. But what I loved most was how easy and responsive the company was. I got a quick response saying they were sorry about the crack and that they have already sent out a new one. Who has service like that these days anymore? I don’t come across it often and when I do, I know that’s a company I want to do business with. Again…beautiful product and superb service.

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Hello, Olivia!

Thank you so much for your feedback! It makes us really really happy as we'll always aim for the best possible shopping experience! I'm so happy to hear that your enjoying our services. We'll always be willing to lend a helping hand ♥

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

This so good experience for me

This so good experience for me. That’s product very quality and so useful

27. Januar 2024
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Antwort von Momo Lifestyle

Thank you so much for sharing your experience, Kubra! We'll always aim for the best possible shopping experience!

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Update to my previous reviews about the…

Update to my previous reviews about the mat warping. The company contacted me after I wrote the review and sent me a new mat free of charge. I appreciate them correcting this issue.

10. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Momo Lifestyle

Thank you so much for sharing your experience with us, Ashley! We'll be always willing to lend a helping hand and we're glad that we were able to help you out.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Super wooow

31. Januar 2024
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Antwort von Momo Lifestyle

Thank you for sharing your experience! I believe you're happy with our services so we're glad to hear about it.

All the best,
Momo Lifestyle Team

Bewertet mit 5 von 5 Sternen

Amazing customer service and amazing…

Amazing customer service and amazing product delivered on time!

31. Januar 2024
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Antwort von Momo Lifestyle

Hello, Brian!

Thank you for sharing! We're very proud of our product and services and really really happy to hear about your experience with us!

All the very best,
Momo Lifestyle Team

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