Super fast service, response time and shipping. The item arrived in perfect condition and well packaged. If there was one thing to maybe improve it would be to provide the flexibility to choose less e... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Another hard-to-find 956 with Marlboro livery seen and purchased from the team at Model Universe. Super quick delivery and packaged in such a way to prevent any damage in transit, fabulous. Another gr... Mehr ansehen
Fabulous selection of 1/43 scale models. My Father is Ian Walker who ran IWR so I was delighted to see his one off custom modified Lotus 26R he intended to race at Le Mans available in both green and... Mehr ansehen
My pre order of the Spark 1/43 scale Shadow DN8 Brazil GP 1977 Tom Pryce went very well. Although the wait was fairly long, it was well worth it and Model Universe only charged my card just prior to d... Mehr ansehen
Unternehmensdetails
Über Model Universe
Vom Unternehmen geschrieben
The UK’s Home of Diecast Models, Delivering Worldwide
Welcome to Model Universe, the ultimate destination for diecast model cars. Established in 2020 by a young enthusiast with a deep passion for model cars, we have grown into one of the UK’s leading diecast model specialists. From our humble beginnings with a single AUTOart 1:18 Lancia Delta S4, we’ve expanded our collection to offer an extensive range of model cars, from classic road cars to cutting-edge supercars and Formula 1 racers.
Diecast Done Right, Safely Delivered
At Model Universe, we specialise exclusively in diecast models with a strong focus on model cars. Whether you're a seasoned collector or just starting your journey, we have something for everyone. Order with confidence, knowing that our delivery insurance provides full protection for your purchase. Learn more about our delivery options.
Pre-Order Upcoming Releases
Secure your next diecast model before it sells out with our hassle-free Pre Order System. No cancellation fees, no deposits, no fees, just the assurance that your chosen model will be yours as soon as it’s released.
Thousands in Stock, Delivered Fast
We hold thousands of brand-new diecast models in stock, ready for quick dispatch to the UK and beyond. What you see on our website is available now, with no backorders. Shop now and enjoy speedy delivery worldwide.
Award-Winning Service & Peace of Mind
Our dedication to customer satisfaction is reflected in our ‘Excellent’ Trustpilot rating. We offer a hassle-free 30-day return policy and a price match promise, ensuring you get the best value for your collection. Learn more.
Free Delivery & More Benefits
Enjoy free delivery on orders over £75 within the UK, with competitive rates for international shipping. Need it faster? We offer next-day delivery and Special Guaranteed Delivery for urgent orders. View delivery options.
Join the Collectors Club
Become a member of our Collectors Club for free and receive exclusive offers, the latest news, and pre-order alerts straight to your inbox. Plus, enjoy a 5% discount on every order.
Join the Model Universe Community
Explore our extensive selection, discover hidden gems, and delve deeper into the world of diecast models. Follow us on Instagram, Facebook, Twitter, and YouTube. Our knowledgeable team is here to help you find the perfect addition to your collection.
Shop with Confidence. Shop Model Universe.
Kontaktinformationen
3 Hagley Court North, DY5 1XF, Dudley, Vereinigtes Königreich
- support@model-universe.com
- model-universe.com
4,8
Hervorragend
835 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent all round
Excellent choice of models, prompt delivery, and first-class customer service.
26. Mai 2026
Quality service/product.
Great price, quality product and delivered promptly and well packaged.
26. Mai 2026
Fantastic model and really good…
Fantastic model and really good packaging and received in perfect order
21. Mai 2026
Easy to find the model you are looking…
Easy to find the model you are looking for, quick shipping and very well packaged. Model is awesome.
21. Mai 2026
Prompt despatch
Prompt despatch. Excellent packaging. Received the model days ahead of guidance delivery dates. Excellent all round folks. Thankyou indeed.
R.D.Wharton
19. Mai 2026
Great value
Easy ordering at a great price. Prompt service and the model was very well packaged!
I will certainly use Model Universe again!
21. Mai 2026
Nice shop. Very professional. Everything went well
Everything went well. The package was quickly dispatched, no worries about customs and the arrived sooner than I expected. Very well protected. The model was in perfect condition so, top score!
11. Mai 2026
Excellent service
13. Mai 2026
Een snelle en goed verpakte toezending…
Een snelle en goed verpakte toezending van het bestelde model. Exact de gewenste uitvoering en duidelijke verzendadvies van de leverancier en de transportdienst (UPS)
18. Mai 2026
The packaging was top-notch
The packaging was top-notch! It was clear that my purchase and its condition upon arrival were as important to them as they were to me.
15. Mai 2026
Well packaged item
Well packaged item, from the other corner of earth, it arrived perfectly fine.
8. Mai 2026
Perfect service!!
13. Mai 2026
Great prices
Great prices, fabulously fast delivery, super sturdy packaging - all in all a very professional Company. 10/10 and well deserved. * and I should also mention that signing up (free) for the ‘collector’s club’ brings even further discounts. Excellent!!
13. Mai 2026
As a regular customer the models seem…
As a regular customer the models seem to get better and better and still good value for money.
13. Mai 2026
Great quick service👍🏻
6. Mai 2026
I have been looking for the new Ferrari…
I have been looking for the new Ferrari F80 model car so when i saw it on their site, as well as the 812 competizione, thinking they are well priced i ordered them.Models came next day well packaged and in mint condition, was very inpressed with the speed from ordering to delivery. Definately be buying again and very much recommend using Model Universe
8. Mai 2026
Outstanding!
Outstanding!! well packed models at great prices, speed of light delivery, I can't fault them in any way,
I will certainly be buying from them again, you should too, awesome!!!
8. Mai 2026
I was not happy that in order to…
I was not happy that in order to receive my item I had to pay a tarriff at the last minute to get it. The price I was quoted when ordered should have been honored. Getting an email from the shipping company, not you, that I owed a tarriff is unacceptable.
Kevin
8. Mai 2026
Antwort von Model Universe
I’m sorry the import charge came as an unwelcome surprise.
Your order was placed as a pre-order in 2025. At that time, our checkout and delivery pages clearly stated that import tax and duty may apply, which was our policy then and is standard practice for international shipments sent under Delivered Duty Unpaid terms. These are the clearly communicated terms under which your order was placed, clearly communicated through the buying process on the website, delivery terms pages and FAQ's at the time of the order placement.
Since then, as a response to the US government removing the $800 "tax de minimis", we have updated our policy in 2026 to Delivered Duty Paid. Under this newer arrangement, any applicable duties and taxes are calculated during checkout, added to the order total, and paid by us on the customer’s behalf to the relevant customs authority.
Unfortunately, we cannot apply that 2026 policy retrospectively to orders placed before the change. When your order was placed, it was sold under the previous terms, where any import duties, taxes, or tariffs were the responsibility of the recipient if charged by customs.
The email you received from the shipping company is also part of the normal customs clearance process. They act as the clearing agent on behalf of the customs authority, which is why the request came from them rather than directly from us. We do not control, set, or have any say over tariffs or customs charges, particularly as we are not a US based business.
I appreciate this was frustrating, but the price quoted for the product was honoured and we have fulfilled in accordance with the order terms.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.