MKM Building Supplies Bewertungen 

388
•
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

MKM Midworth nearly cost me a job after being closed when I visited Friday and again Saturday for a stocktake. Luckily, I found TP just around the corner. Jim and the whole team were fantastic —... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had great service for selecting our new kitchen units, titles and work top. Dawn was excellent devising us on colours and bringing it all together. Very happy with the overall design.

Bewertet mit 5 von 5 Sternen

I’ve used MKM many times for building supplies and am always so impressed by the service. The staff have always been so helpful, friendly and knowledgeable. The delivery drivers go above and beyond to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’d just like to say a very BIG thank you to everyone at the Burnley store. Especially the guys who delivered the gravel to our house today and my daughter’s house yesterday. Such amazing wonderful an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baumarkt
  2. auch in
  3. Heimwerkerfachhandel

Vom Unternehmen geschrieben

MKM is the UK’s proper builder’s merchant. We have branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin, Norwich and Llandudno. Founded in 1995 in Hull, and grown to over 140 branches nationwide. Known for our unique model where branches are part-owned by local directors, we supply building materials, timber, plumbing, heating, kitchens, and bathrooms to trade and DIY customers. We pride ourselves on: Customer Focus: Serving both professional tradespeople and DIYers, offering a "people-first" approach and specialised service. Product Range: Extensive stock includes building materials, landscaping, timber, plumbing, heating, and specialized kitchen/bathroom showrooms. Local Expertise: Each branch is managed by local directors, ensuring expert, tailored advice and strong community relationships. Services: We provide free, in-house 3D design services for kitchens and bathrooms, as well as tool hire. Free local delivery: Order in-branch, online (website or app) or over the phone with free local delivery!


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

388 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 45 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(388)

94 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Never again

First time I have bought from MKM ( Norfolk)and I will not be using them again or recommending them.l ordered a square head shower and received a round head, when I asked for the correct shower head I was told it would cost me £90 to correct their mistake. I ordered a right handed sink and received a left handed sink ( this they did replace) and there were items not delivered with the delivery (we had to go out and get from Screwfix so the electrician could complete the job) but the items were recorded on the delivery note. For a national company I expect better service.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

MKM Builders Merchant MALTON - SUPERB BATHROOM PRODUCTS , ALL AT GREAT PRICES , AND FIRST CLASS SERVICE.

We have just about finished a full bathroom & cloakroom renovation . All the materials were purchased from MKM Builders Merchant, MALTON, North Yorkshire. We received a first class service from Joah Horne in the bathroom dept. Nothing was too much trouble for Joah, being very patient as we changed product specs on several occasions. The quality of the all the materials we purchased from MKM is absolutely excellent , and all supplied at very competitive prices. Would highly recommend MKM Malton

16. Dezember 2025
Bewertung ohne vorherige Einladung
MKM Building Supplies-Logo

Antwort von MKM Building Supplies

Hello Colin, thank you for your 5 star review! We're pleased to hear that you had a first-class experience with Joah Horne and that you found our materials to be of excellent quality and competitively priced. Your recommendation means a lot to us, and we look forward to seeing you again in the future.

Bewertet mit 5 von 5 Sternen

Jade at Longbenton Mkm

Jade at Longbenton, Newcastle upon Tyne has been fantastic. Ordered my kitchen through her and from start to finish has been friendly, helpful and patient and really happy with the quality overall. Few issues but replacements sent within days. Highly recommended to all.

5. November 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hi, thank you for your 5 star review! We're pleased to hear that Jade provided you with such friendly and helpful service throughout your kitchen order. It's great to know that any issues were quickly resolved to your satisfaction. We look forward to seeing you again soon.

Bewertet mit 1 von 5 Sternen

Crap customer service

Ordered on line on Friday 28/11 and was contacted promptly and delivery was confirmed for a. m. following Monday. 14:30 on Monday called to ask when I can expect my delivery, was told that my order was not picked. Promised an AM delivery on the Tuesday, guess what 12:00 passed and no delivery! Called and cancelled the order. Got a call back to transact the refund with apologies for the poor service and they hoped that I would use them in the future, ( you’re ******* joking). Called Travis Perkins immediately and had the items 2 hours later and cheaper. And no I’m not promoting TP

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hi there, thank you for leaving us a review. We sincerely apologise if you weren't satisfied with our service.. We truly value you as a customer, so we'd love the opportunity to resolve this. We would appreciate if you could contact your local branch with more information and we'll see what we can do to help. Regards, MKM.

Bewertet mit 5 von 5 Sternen

Hired a Dragon Concrete Crusher from…

Hired a Dragon Concrete Crusher from the North Walsham depot this weekend, fantastic piece of kit recycled concrete waste into useable crush materials. Great advice from the branch, the driver demonstrated the product, including key safety features, no question was too much!

Equipment was low hours and in excellent condition, not the cheapest tool to hire but overall saved money by recycling waste into usable materials that would have cost more to remove and then buy in from merchant.

Well done MKM and staff at North Walsham hire desk.

29. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SHOCKING CUSTOMER SERVICE FROM MKM PERTH

Never again will I use mkm, I had a door delivered and it’s damaged but because I have had it a month before I could get it fitted I’m not entitled to a refund.
SHAME ON YOU MKM PERTH
I WILL SEE YOU IN COURT

1. Dezember 2025
Bewertung ohne vorherige Einladung
MKM Building Supplies-Logo

Antwort von MKM Building Supplies

Hi David, I'm sorry to hear of the issues you've had. I have spoken to our Branch Director, Alan, and he has tried reaching out to help. Feel free to get in touch to discuss.

Bewertet mit 5 von 5 Sternen

Rang wigan branch on the last minute…

Rang wigan branch on the last minute for an urgent delivery Chris Hignett sorted it within the hour a brilliant serve would highly recommend

29. November 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hello Peter, thank you for your 5 star review! We're pleased to hear that Chris Hignett was able to help you with your urgent delivery so efficiently. We look forward to seeing you again in the near future!

Bewertet mit 5 von 5 Sternen

Excellent service from the staff in…

Excellent service from the staff in Bridgend yard and counter staff very helpful indeed

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hello Jeremy, thank you for your 5 star review! We're pleased to hear that you received excellent service at MKM Building Supplies Bridgend. We look forward to seeing you again in the near future.

Bewertet mit 2 von 5 Sternen

They are quite good with supplies and…

They are quite good with supplies and pricing . But countless times stop them from sending advertising text but they don’t stop. Beware before you give them your information. Once they have your number in their system then you can’t stop them

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Two orders in a row and both were…

Two orders in a row and both were unreal. First time I ordered at 11 and it was delivered by 1. Today I called at 11:30 and the new load was on my drive by 12:20. Less than an hour.
MKM’s service is consistently rapid, reliable, and spot-on every time. Can’t fault them — absolute top-tier supplier.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch out for their terrible drivers

Would be extremely careful around their drivers/ lorries. One hit my car back in March, manager at the Honiton branch was not a pleasant man & even laughed in my face & denied the incident had happened despite admitting the driver had previous "accidents" & there being a witness + significant damage to my car. Claimed there conveniently wasn't any cameras/ dash cam on that particular lorry (but others do!) & still won't accept liability 8 months later. Have also spoken with someone else local to me who had a family member who's car was also hit by an MKM lorry.

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hi Katie, thank you for bringing this to our attention. We are in ongoing discussions with all parties concerned to ensure we understand the situation thoroughly and address it appropriately.

Bewertet mit 1 von 5 Sternen

As a disabled person I am able to buy…

As a disabled person I am able to buy certain items VAT free. I am converting my bathroom to be wheelchair friendly and have had no problems obtaining VAT free items for this. MKM have refused saying that they won’t do this and I should reclaim the money from the VAT people, this is not allowed as I pointed out to them. Another well known company Topp Tiles has said there is no problem, and if I provide the relevant form they will happily refund theVAT.
Very poor from MKM making no effort to help the disabled.

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hello Gerry, thank you for sharing your feedback with us. I'm sorry to hear about this situation, please could you send an email to hello@mkmbs.co.uk with some details including which branch you discussed this with. We can then investigate this and look to resolve this as quickly as possible. Thanks.

Bewertet mit 1 von 5 Sternen

Beyond disappointed

Went to our local MKM for a new kitchen, sat and worked with them over multiple visits on the design and they recommended a local joiner to install.

We placed an order but were asked by MKM to pay the joiner for the whole kitchen, not them. Didn't really think anything of it but it became very important later.

We had multiple MKM issues with the wrong doors and worktops being delivered that delayed our kitchen by two months.

In the end, we were so frustrated at having no working kitchen we complained to MKM. Their response to us was "go away because you are not our customer, the joiner is". We were utterly shocked at how we could spend five figures on a kitchen and be treated like this, we'd been forced to order through the joiner by MKM, we hadn't chosen to. A new kitchen represented a major investment in our home and it should have been a wonderful experience. MKM made us miserable. Won't be giving MKM a penny again.

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Where do I start

Where do I start, went into MKM in Macclesfield to look at a new kitchen, after being recommended by a friend. Was dealt with by a staff member called Rob, Though he was very helpful in selling us a new kitchen, we just occurred one problem after another. Over four months down the line we was offered a paltry £400 discount ( which WE had to pay £380of that to the kitchen fitter and an electrician- due to faulty goods ) MKM just wanted to pass the blame on to the kitchen manufacturers ( but of course it’s not them ) So £20 up I thought I’d give an honest review of the treatment me and my wife, who MKM had in tears twice, from either wrong stuff being delivered, damaged good, faulty oven, incompetent, finding the delivery just left outside of the house in broad daylight with so much as a knock at the door or a ring of the bell.
I’ve gave MKM 1 star, if I could it would be a zero. So much more I could add to this list.
If I could offer any advice- AFFORD AT ALL COST.
You have been warned

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

bathroom

I would like to give this company more than 5 stars from my husband and me, choosing the shower and cabinet, fixings, etc, quality was excellent as we are in our 70s, upgrading our bathroom, and the helpful advice from the 3 lovely ladies in the Carlisle store was just brillant. Delivery was excellent from Luke, who carried items up the 13 steps, so we wouldn't struggle was very helpful thankyou to all.PS would recommend this company brillant service.

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hello Angela, thank you so much for your wonderful review! We're thrilled to hear that you and your husband had such a positive experience upgrading your bathroom with us. It's fantastic to know that the team at our Carlisle store, along with Luke's helpful delivery, made the process easier for you. We truly appreciate your recommendation and are here to help anytime you need us!

Bewertet mit 5 von 5 Sternen

MKM Glasgow Branch Bulk Bag Order

I ordered a bulk bag delivery at a very competitive price from MKM Glasgow (also getting free delivery) and the whole process was great. Arranged a delivery day and put a delivery instruction on the order and once the loader arrived he was very friendly and literally dropped the bag exactly where I asked him to. A fantastic buying/delivery experience from start to finish. Would highly recommend using MKM.

16. Oktober 2025
Bewertung ohne vorherige Einladung
MKM Building Supplies-Logo

Antwort von MKM Building Supplies

Hello David, thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic buying and delivery experience with us at MKM Glasgow. It's great to know that our team was able to meet your expectations, and we truly appreciate your recommendation. We look forward to serving you again soon at MKM Building Supplies Glasgow.

Bewertet mit 5 von 5 Sternen

The Best

I wouldn’t hesitate to recommend MKM Building Supplies. Paul, Martin, and the whole team are outstanding — nothing is ever too much trouble. They’re always friendly, helpful, and even went above and beyond to find me a plasterer when we were let down. Great prices, excellent service, and consistently efficient. I wouldn’t buy from anyone else!

13. Oktober 2025
Bewertung ohne vorherige Einladung
MKM Building Supplies-Logo

Antwort von MKM Building Supplies

Hi Lucy, thank you for your 5 star review! We're pleased to hear that Paul, Martin, and the team provided you with outstanding service and went above and beyond to assist you. Your recommendation means a lot to us, and we're delighted to be your go-to choice for building supplies.

Bewertet mit 1 von 5 Sternen

Awful “plastering” sand - full of grit/gravel

Bought some “plastering” sand from them - dreadful stuff, more grit than “grit sand”! Washed 2 bags of it because I had to get the job done, & got a “brick’s” worth of grit/gravel out of it. Trading Standards should really take a look at it!

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hello William, thank you for sharing your feedback with us. Please could you let us know what branch this was so we can look into this for you. You can contact us on Hello@mkmbs.co.uk .

Bewertet mit 5 von 5 Sternen

Ed, Trafford site

Ed, at the Trafford park site has been absolutely fantastic with his customer service. He followed up with two calls to ensure the tools hired were ok!
Genuinely the best customer service you can ask for. He went far beyond what other companies do by sourcing the equipment we needed. Fantastic , thankyou Ed

3. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hi Sameena, thank you for your 5 star review! We're pleased to hear that Ed provided you with such exceptional service at our Manchester Central Branch. It's fantastic to know he went above and beyond to ensure you had everything you needed. We'll be sure to pass along your kind words to him.

Bewertet mit 5 von 5 Sternen

MKM Macclesfield Branch

They went above and beyond to assist me. Highly recommended ( MKM Macclesfield Branch )

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von MKM Building Supplies

Hi Lisa, thank you for your 5 star review! We're pleased to hear that our team at the MKM Macclesfield Branch went above and beyond to assist you. Your recommendation means a lot to us, and we look forward to seeing you again in the future.

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