Mitchell & Brown Bewertungen 

57
•
TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid at all cost we have had our tv less than 6 months, TV has to be factory reset once a week as the Freely software crashes. Mitchell & Brown don't answer the phone take days to reply to emails, an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Horrendous TV set! Seen better in Aldi’s middle isle. 7 year warranty seems a bit of a laugh. Talk about British company…cheep Chinese made TV. Wouldn’t get one again if it was free. Picture... Mehr ansehen

Bewertet mit 4 von 5 Sternen

After an earlier review, the company reached out to me and asked me to get in touch to work on a solution. They sent me a USB stick to reset my TV, and with the help of two technicians (whose names I’... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Purchased our first Mitchell & Brown tv 7 years ago, & were so impressed with it, bought a smaller one with integral DVD player for a bedroom, a year later. As the 7year warranty is at an end for one,... Mehr ansehen

Unternehmensdetails

  1. Elektronikunternehmen

Vom Unternehmen geschrieben

One of the most innovative and reputable British brands in consumer electronics. Mitchell & Brown is a part of the TVD group originally named TV and Video Direct, founded by Jim Brown. In 2016 the company celebrated a true milestone, its 20 year anniversary. To commemorate this TVD developed their very own exclusive TV brand ‘Mitchell & Brown’.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

57 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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3,0

Alle Bewertungen

(57)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just to let you know that the wheel…

Just to let you know that the wheel chair bound, elderly lady, who urgently needed a new fridge, was extremely satisfied with service, price and the two young men who so promptly removed the old fridge and installed the new fridge on a 44° day. Highly recommended!

18. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Being a stockist for Mitchell & Brown we have a lot of interaction with our representative, Steve Chappell, and nothing is too big or too small for him to get sorted. Whether it's ordering a single television, a pallet full or a fault with a television they have supplied, Steve is always more than happy to help at any time of day and everything gets sorted before the end of the next day.
On the rare occasion that a Mitchell & Brown television has become faulty we have been passed on through the chain to Martin Whittle who is just as brilliant and helpful as Steve is, we are given regular updates to keep the customers informed but usually the work is done that efficiently that the first update we give the customer is either that their television has been fixed or they are going to be receiving a brand new one as a replacement under the warranty.

I can not recommend this company enough for their customer service and the quality of their televisions is absolutely amazing, especially the JB32FH1811DSM & the UHD4KBL range.

28. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products from a great company!

Great products from a great company!
I have been selling Mitchell & Brown TVs for a while now and have nothing but positive things to say about them. They have excellent picture and sound quality (recently improved with a new 'speaker box' & subwoofer on some sets) and the warranty is second to none.
Pop into your local Mitchell & Brown retailer and prepare to be amazed!

23. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great M&B TV and service…

I have just had my 42 inch M&B TV repaired under guarentee. The repair service was excellent, rang to report fault, next day return packaging arrived, collected the following day. Small delay caused by the carrier. Martin Whittle progressed then provided a same day turn around and it was returned the next day. I would highly recommend M&B televisions and their garentee service.

18. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mitchell & Brown for all round quality…

The picture quality of a Mitchell & Brown television is visible the moment you switch it on, with vibrant lifelike colours and beautiful high definition picture quality. The most impressive thing with the television however, is the industry leading seven year parts and labour guarantee which reinforces the message that build quality is held in the same regard as picture quality. I'd definitely recommend this British television company!

30. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Replacement for lost remote control

My 88 year old father lost his remote control. Within 2 hrs of writing to M&B I received a response that they would send a replacement to him free of charge. Excellent service and very understanding of my Dad's predicament. Well done Mike Oliver who is the M&B marketing manager. Thank you for great service.

28. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic value

I have dealt with the Mitchell & Brown brand for many years. I've found the TVs extremely good value for money, reliable, easy to use and backed up with a fantastic 7 years warranty.

27. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

MITCHELL & BROWN GREAT 7 YEAR WARRANTY …

When we purchased 40" TV they gave 7 year Warranty.
After 4 years we had a problem. They sent boxes to pack it in, the next day they collected it (Thursday) and it was returned to us early on Monday morning. Great service from a Company who honoured their Warranty promptly and efficiently. What more can anyone ask.

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Par excellence

Right, I broke the tabletop pedestal TV stand of my 55 inch TV and I needed one asap. I emailed Mitchell & Brown customer service for a replacement and would happily pay for it. To my surprise, this man named MARTIN WHITTLE get back to me and said, I will send you one free of charge ( I didnt even have to wait hours or days for a reply Only a few minutes and I got an answer back).
Now, hows that for a customer support and service?. So, c'mmon folks if you're ever thinking of buying a smart TV, dont just settle for one.Get a reliable,dependable and trusted name you can rely on. Pure British enginuity without the compromise. When they say 7 years warranty, they mean it.
There customer service and support is incomparable and second to none.
The Customer is there priority.
Thank you very much.

19. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent service from start to finish. Everybody I delt with was polite, enthusiastic and wanted to help. The kept me informed and did what they promised. Absolutely no problems. Will use again and thoroughly recommend them

14. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Update, Most annoying fault ever.

Bought a Mitchell & Brown TV yesterday, the sales person assured me that it is a good picture, which it has, unfortunately that's the end of the good.
The UI takes a bit of getting used to but not as bad as some. Now there damning bit, Netflix and prime are on buttons, but come on, no now TV or Disney+, what the hell? I had to buy a now TV stick and can't watch Disney+, in fact your supply of apps is disgraceful. I would return the TV but I feel it's not a return reason. Not a good TV, certainly won't buy again, 43" for £400 is not cheap either, expected better for the price.
09/04/21
Have discovered a fault with this TV, 5 times now while watching now TV using a dongle since they can't be bothered to add the app, a large message comes up saying the TV's usb doesn't have the power to run the dongle, everything stops and the only way to got rid of this is to switch off at the mains. This is bad enough but I don't use the TV's usb, I use a phone charger, I've used 3 different ones, all modern and 2 of them are quick charge, but still does this. I think this is the most annoying TV so far with this fault continuing. Sorry but you loose a star for this.

1. April 2021
Bewertung ohne vorherige Einladung
Mitchell & Brown-Logo

Antwort von Mitchell & Brown

Hi Bryan,

Firstly, we are pleased to hear that you are impressed with the quality of picture that you are receiving on your Mitchell & Brown TV. We understand that whilst a new UI may take some time to get used, this could be said for almost all new technology and this is not an issue related directly to Mitchell & Brown TVs. The navigation and menu functionality are intuitive and become increasing easier to operate with each use.

We are always looking to add the latest apps to our Smart TV range and we currently support many of the best loved services on our Smart TVs including the following: BBC iPlayer, ITV Hub, ALL4, Netflix, Prime Video, YouTube and many more.

Did you enquire as to whether the TV you were looking to purchase had the apps you required? If the retailer that you discussed the TV features with prior to your purchase indicated that the Disney + and Now TV apps were available on our smart TVs I would advise that your contact them directly.

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