Encore une plate-forme où vous vous retrouvez abonné sans vous en rendre compte et quand vous voulez.vous desabonner impossible ! X propositions pour prolonger. Et au final : une erreur s est p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sergio was fantastic, explained things to me clearly and kindly. Thank you Sergio for your great customer service. You ROCK!
Unternehmen hat geantwortet
I had no idea they were going to charge $40 after 7 days. I bought a $1 course and when I asked for a refund they refused. Their website hides the fact that there is a subscription and won’t allow you... Mehr ansehen
Unternehmen hat geantwortet
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Reconnect to Your Mind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.
Kontaktinformationen
Muladhara Ed Tech Corp., 1712 Pioneer Ave Suite 500, 82001, Cheyenne, Vereinigte Staaten
- hello@mindfuleve.com
- mindfuleve.com
3,5
Akzeptabel
106 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Variety of classes... Good customer service
There are a variety of classes in many different categories, and they'll probably add more and expand. They had a promotion, so I decided to try it at a really good price.
My reason for not giving it 5 stars was that the video for the class I chose seemed to be recorded amateurishly. I understand that some of them may not have the resources to film it professionally, but it did affect the feel/vibe for me. A minor thing that can easily be overlooked for the value of the content.
When contacting customer service, Louise was very helpful and patient with me. Louise also tried to help resolve my issue by offering other suggestions. I was grateful for Louise's consideration and kindness.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello,
Thank you so much for your feedback!
We're glad to hear that you appreciate the variety of classes we offer and that you had a positive experience with our customer service team and I’ll make sure Louise hears your thanks.
We also appreciate your feedback regarding the video quality. While we strive to provide high-quality content, we understand that production styles may vary. Your input is valuable, and we’ll continue improving our learners' experience.
Best regards,
Customer Support Team at MindfulEve
Added an expensive subscription I did…
Added an expensive subscription I did not want, refused to cancel it after I saw it on my credit card statement. Basically I signed up for an inexpensive course (for backs), in the email they sent with the log in, the mentioned a one or two week free trial was being thrown in. I did not ask for that nor pay much attention because I was dealing with an evacuated parent from the LA fires. A couple of weeks later I saw a charge for $129.99 and then went back to the email and saw that they mentioned that. Before starting the dispute with my credit card company, I decided email customer service explaining that it was a mistake and asking for a refund. No surprisingly they wrote back saying it was against the policy stated in a couple of places. In what world is it ethical to sign someone up for something they didn't purchase (there was no choice to not be enrolled in the subscription) and then expect them to take the time to read every line and take action to avoid a big charge? This is a disgusting business model and I sincerely hope they go out of business.
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Ari,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us via WhatsApp https://wa.me/15557081901 or email hello@mindfuleve.com.
We’re here to help!
Best regards,
Customer Support Team at NewMindStart
I had the pleasure of working with Kate,
I had the pleasure of working with Kate, and I cannot express enough how grateful I am for her outstanding assistance. From the moment she stepped in, her proactive approach made a significant difference in resolving my situation. Kate went above and beyond to ensure that every detail was addressed promptly and efficiently, demonstrating both professionalism and genuine care. Her dedication and attention to detail truly set her apart. Thank you, Kate, for making this experience so positive!
29. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello TJ Junior,
Thank you so much for your amazing feedback! It’s wonderful to hear how much Kate’s support meant to you. I’ll be sure to share your kind words with her—and I totally agree, she’s incredible!
Best regards,
Customer Support Team at NewMindStart
They charged me money for thing i didnt…
They charged me money for thing i didnt even subscribe to! Such a scummy practice. To people who are reading thia and are considering subscribing, DON'T
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Marsen,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!
Best regards,
Customer Support Team MindfulEve
It is totally a scam.
It is totally a scam.. They charged me without my consent and now not processing the refund.
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Ehsan,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
Cancellation of subscription
Diana has been very helpful and polite with a cancellation of my subscription to Mindful Eve.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Leesha,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Diana hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Scam
Scam - got charged after 7 days asked for a refund and they said they wouldn't give it to me.
£106.92 stolen.
Predatory.
Avoid like the plague.
29. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Leo,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
The advertisement mentioned in the page is a lie
The advertisement mentioned in the page is absolutely fake... They said you got 14 days to get a refund no questions asked, that is BS, they charged me 100 usd after 7 days and there's no refund.
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Antonyo,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!
Best regards,
Customer Support Team at MindfulEve
Scam
The advertised offer for the course at $0.99 is misleading and an inappropriate way to promote your services. It is unacceptable to automatically enroll customers into a "Plus Plan" without their explicit consent. I intended to try one course as advertised with a 97% discount, but this deceptive practice has left me feeling misled and taken advantage of. This experience reflects poorly on your organization's integrity and business ethics.
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
I had a wonderful experience with them
I had a wonderful experience with them, shout out to the customer support manager pauline who helped me solve my problem quickly.
26. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Saidal,
Thank you for your kind words! I’m so glad Pauline from our Support Team could help you quickly. We’re here anytime you need us!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Extremely prompt and qualified response…
Extremely prompt and qualified response on requests
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi there,
Thanks for sharing your experience! I’m happy to hear our Support Team responded quickly and handled your request so well. Let us know if you ever need more assistance!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
1st class customer service
Louise attended to my query very efficiently. Outstandingly clear and helpful communication to outline all the benefits of the cost which made it an easy decision to buy.
In a world of faceless robot's this was refreshing!
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Michael,
Thank you for your fantastic feedback! I’m so glad Louise from our Support Team could assist you clearly and efficiently. It’s wonderful to hear that her support made a difference. 😉
If you ever need help again, we’re just a message away!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Eu comprei um curso de 0,99 $ e vi que…
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$!
Foi um susto, mas imediatamente enviei o e-mail
Pedindo o cancelamento e eles prontamente e com muita atenção cancelaram e me asseguraram
Que esse valor não será cobrado.
Espero que assim seja!
Mas no geral a assistência ao cliente foi impecável
18. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Augusta,
Thank you for your feedback! Rest assured, your request has been handled, and no additional charges will be made.
If you need anything else, feel free to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
SCAM!! Run away from them!
SCAM. Paid 0.99 USD for the trial and a few days later they are trying to charge 149 USD from my card. I cancelled the anual subscription plan right after paying the trial as I knew they would charge me, but even after cancelling they tried to steal my money!!! I have proof that I cancelled my subscription!!!
But they are thieves and don’t care. For the past 2 days Stripe is sending me 5 emails a day saying that Mindfuleve is trying to charge me.
AVOID GIVING THEM YOUR CREDIT CARD DETAILS AT ALL COST.
14. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Victor,
Thank you for your feedback. I see that you purchased a course for $0.99 and also joined the MindfulEve Plus plan, which includes a 7-day trial. After the trial period, the annual subscription charge of $149 is applied, as clearly outlined during the purchase process and in the confirmation emails you received.
We do not store your credit card details. Payments are processed securely through a trusted payment provider.
If you need help managing your subscription or have further questions, please contact us via WhatsApp at https://wa.me/15557081901 or email.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
SCAAAAAM!!
SCAAAAAM!!!
They will never return you the money! Classic scammers!
No 14 days money back guarantee! How can we bring this people to justice! This is not right!!!
Conversation with them:
"Unfortunately, as the subscription has already been active and services have been available, we are unable to process a refund in this instance. However, we’d be more than happy to assist you in managing your subscription settings to ensure it aligns with your preferences going forward.
If there is anything else we can assist you with or if you have further questions, please don’t hesitate to let us know.
Thank you for your understanding.
Best regards,
Louise, customer support manager"
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Murczko Gabriel,
Thank you for your feedback. We understand your frustration. However, we want to clarify ыthat the terms of the 7-day trial and subsequent subscription were clearly stated at every step of the purchase process, including during checkout and in the email confirmations sent to you.
I can see that you purchased a course at a special price of $0.99 instead of $49 and also joined the MindfulEve Plus plan, which included a 7-day free trial. The trial offered a 7-day free full access to our platform and was followed by an auto-renewal subscription, as explained during the checkout process.
Regarding your concern, I can confirm that your refund has already been processed, as noted in our email correspondence.
If you have further questions or need assistance managing your subscription, please don't hesitate to reach out again.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
They stole 240 AUD from my card and…
They stole 240 AUD from my card and claimed I signed up for a membership which I didn’t then I reached out to customer service to demand a refund. They seemed very understanding and told me that the refund have been processed and it should be in my account from 1 to 3 days but it’s been 7 days and still NOTHING. Absolute Scam. I WANT MY REFUND!
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Maiu,
I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have any additional questions or need further assistance, please contact us at hello@mindfuleve.com or WhatsApp: https://wa.me/15557081901. Our team is available to assist you.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
I had a great experience with Louise
I had a great experience with Louise, (a corporate support manager) in cancelling my membership. Mindfuleve offers a monthly membership, and that particular benefit does not apply to me. For people that are looking for several programs I can see how they can benefit from it. Anyways I was very pleased with the support service, highly recomend it
9. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Cristian,
Thank you for sharing your feedback! I’m glad to hear that Louise provided excellent support!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Great customer service
Great customer service (thanks Louis) that responded very fast to my request 🙂
8. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Zoltán,
Thank you for your kind words!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
They seem to have disappeared
They seem to have disappeared. I’ve not even started the course I paid for.
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Penny,
Our Support Manager Victoria, has already sent your login details to your email. Kindly check your inbox (and spam folder, just in case) to retrieve the information.
Login details are also displayed immediately in the browser after completing the purchase and are sent automatically to the email address you provided during registration.
If you have any further questions or need additional assistance, feel free to contact us at:
Email: hello@newmindstart.com
WhatsApp: https://wa.me/19292351304
Best regards,
Lina Kohl
Customer Support Lead at NewMindStart
I was given solution right away
I was given solution right away, Nicolas was very kind and solve my problem with no hesitation.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Ricardo,
Thank you for giving us a 5-star rating! I’m glad Nicolas could assist you promptly.
If you need any further help, don’t hesitate to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.