Encore une plate-forme où vous vous retrouvez abonné sans vous en rendre compte et quand vous voulez.vous desabonner impossible ! X propositions pour prolonger. Et au final : une erreur s est p... Mehr ansehen
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Das sagen Bewerter
Sergio was fantastic, explained things to me clearly and kindly. Thank you Sergio for your great customer service. You ROCK!
Unternehmen hat geantwortet
I had no idea they were going to charge $40 after 7 days. I bought a $1 course and when I asked for a refund they refused. Their website hides the fact that there is a subscription and won’t allow you... Mehr ansehen
Unternehmen hat geantwortet
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Reconnect to Your Mind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.
Kontaktinformationen
Muladhara Ed Tech Corp., 1712 Pioneer Ave Suite 500, 82001, Cheyenne, Vereinigte Staaten
- hello@mindfuleve.com
- mindfuleve.com
3,5
Akzeptabel
106 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Eternally grateful
Kind, patient, verry understandind about my problem.
Answer verry prompt and with solutions.
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello,
Thanks for your kind words! I’m glad you’re happy with our support.
Best regards,
Customer Support Team at NewMindStart
I was as very pleased at the great customer service!!
I was worried I had applied a subscription to my account, so I reached out on a Saturday evening and by Sunday morning I had an answer. Bella was quick to check my account and make sure my question was answered correctly and quickly. I was as very pleased at the great customer service!!
6. April 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Lisa,
Thank you so much for your kind words! We're so glad to hear that Bella was able to assist you promptly and thoroughly. We strive to provide excellent customer service, and it’s wonderful to know we met your expectations.
If you ever have any other questions or need further assistance, don't hesitate to reach out.
Best regards,
Customer Support Team at NewMindStart
Help Accessing Videos
I emailed asking for help accessing the videos because I had not received my username and password. Victoria, Customer Support Manager quickly responded helping me get access to the videos I had purchased! I am incredibly happy with the professional, timely, and helpful experience. Thanks again, Victoria! You are awesome!
6. April 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Dear Misty,
We truly appreciate your kind feedback! It’s fantastic to know that Victoria’s support had such a positive impact on you. I’ll make sure to pass along your generous words to her—she really is exceptional!
Warm regards,
The Customer Support Team at MindfulEve
Beware of MindfulEve – Misleading Practices!
I had the worst experience with MindfulEve. They offered a small course for an affordable price, which I was genuinely interested in. However, alongside that, they also included a yearly subscription for $129.99, which I didn’t clearly notice at the time of purchase. While they claim to have a 100% refund policy, when I reached out, Louise told me it doesn’t apply to my case—despite their own clearly stated policy.
Now, I’m stuck with a charge for something I won’t use and dealing with terrible customer service that refuses to honor their own terms. Avoid this company at all costs!
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Nenad,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
I sent a mail and asked for help
I sent a mail and asked for help. Someone named Maria answered me, with respect, kindness and gratitude. I felt like a live person, I just want to say thank you.
30. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Danka,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Thank you, Annet!
Annet was very helpful with getting straight to exactly what I asked for. I really appreciated their help.
22. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Stephanie,
Thank you for your kind words! I’m glad you’re happy with our support, and I’ll make sure Annet hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Amazing experience with nice people xx
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Gabriela,
Thanks for your kind words! I’m glad you’re happy with your experience, and we truly appreciate you taking the time to share your thoughts.
Best regards,
Customer Support Team at MindfulEve
Good experience with Mindfuleve customer support…
I had a good experience with Mindfuleve customer support. I had an uncertainty about cancelling my subscription and Louise, Customer Support Manager, was very quick to answer my e-mail, gave an answer to my question and offered further support. I'm grateful
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Kitti-Orsolya,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks.
Best regards,
Customer Support Team at MindfulEve
Scammers promoting mindfulness, I'm disgusted
My mom was scammed by this company with an ad that was promoting a "course" for just 0.99 - a steal, no? But along with this steal of a course there came a masked yearly subscription to be charged in 7 days, for which - surprise, there was no way to get a refund if you didn't like the course. Although their website states in the FAQs
"If I don't like the course, can I get my money back?
Yes, you can. You do not run any risks. If the course doesn't meet your expectations within the first 14 days of purchase, we'll give you a full refund on your card, no questions asked. Just email our support at ..."
she wasn't offered a refund although only 7 days have passed since buying the alleged course.
The subscription info text is really small and almost unnoticeable, deliberately inconspicuous so that if someone is a less technical person and less suspicious of this frauds, they will easily fall victim, like my mother. You also don't get any "your free trial is about to expire" email or anything to warn you of the upcoming payment the day before.
The worst is the inability to get a refund for this kind of "offer" subscriptions although the FAQs say you can get a refund in 14 days for the normal subscription.
The way they behaved makes me sick, intentionally misleading customers in order to acquire subscriptions from people who have been SCAMMED. Do not place your trust in this company, they have violated any form of ethical behaviour.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Ana-Maria,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. The courses purchases are refundable because there are no recurring charges involved.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
Deceitful commercial practices
Mindfuleve operates with deceitful commecrial practices. I bought a supposedly "one dollar offer" for a speaking course and one week later they charged 125.00 USD on my credit card for the whole subscription cost that I did not request. My mistake: I didn´t read the small letters. I haven´t used any of their services and they have refused to refund my money.
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi there,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email address for reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!
Best regards,
Customer Support Team at Mindfuleve
They charged me 120$ with no reason.
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello German,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
I love the course I bought on here…
I love the course I bought on here (Peruquois vocal yoga), it was such a good price too. Thank you Annet on the customer support team who helped me when I couldn't login - it was all sorted in about less than a minute!
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Reichi,
Thanks for your kind words! I’m glad you like the course and I’ll make sure Annet hears your thanks!
Best regards,
Customer Support Team at NewMindStart
Pauline was really quick to reply to my…
Pauline was really quick to reply to my email regarding cancellation. She was very professional.
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Christiane,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Louise is such a caring while very…
Louise is such a caring while very precise and now wasting time for talks. Just an immediate solution that works!
22. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Alexandra,
Thank you for giving us a 5-star rating! I’m glad Louise could assist you promptly.
If you need any further help, don’t hesitate to reach out.
Best regards,
Customer Support Team at Mindfuleve
Louise was very kind and answered me…
Louise was very kind and answered me back pretty quick.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Pedro,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks.
Best regards,
Customer Support Team at NewMindStart
I had lovely Louise who helped me with…
I had lovely Louise who helped me with my issues one after the other. There were a few ;P It all got resolved and she was polite all the way :)
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello Vanessa,
Thank you so much for your kind words! We’re thrilled to hear that Louise was able to assist you and resolve your issues. She truly is a valuable member of our team, and we’ll be sure to share your appreciation with her. 😊
If you ever need any further assistance, don’t hesitate to reach out!
Best regards,
Customer Support Team at Mindfuleve
Support from Mindfuleve
I purchased one of the courses from mindfuleve. The content was of my liking and met my expectations. After a small technical issue with the browser and subscription Pauline solved my inquiry in a very prompt, kind and informative manner.
16. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hi Thomas,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Misleading Offer Turned Into an Unauthorized $129.99 Charge!
I came across a Facebook ad from mindfuleve.com promoting what seemed to be an online course for just $0.99. Thinking it was an introductory offer for a digital course, I decided to give it a try. However, seven days later, without any prior notice or warning, they charged my card $129.99 for an annual subscription—something I never knowingly agreed to.
The entire process felt deliberately misleading. Nowhere was it made clear that this was merely a trial period that would automatically convert into an expensive yearly subscription. Instead, it was framed as a simple, low-cost purchase of a course. This kind of deceptive marketing is completely unethical.
When I reached out to their customer service to request a refund, explaining how unfair and misleading their practices were, I didn’t even receive a response. Ignoring customers after charging them unauthorized fees only reinforces how shady this company is.
This is not just bad business—it’s outright theft. The lack of transparency, the sneaky subscription trap, and the refusal to engage with customers make it clear: this is a scam. Avoid at all costs!
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello György,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented at every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
Yoga for Back Relief
Yoga for Back Relief - I couldn't believe how awful 1080P looked and the audio was poorly dubbed. Super disappointed. 2 stars because customer service kindly refunded my purchase.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello David,
Thank you for sharing your feedback, and we’re sorry to hear that you had issues with the video quality and audio. The problems you experienced were temporary and were caused by technical work related to updates on our platform. We truly regret any inconvenience this may have caused.
We’re glad to hear our customer service team was able to assist you, and if you have any other concerns or questions, please don't hesitate to reach out.
Best regards,
Customer Support Team at MindfulEve
It's a scam
It's a scam. I paid for a course of €0.99 and suddenly I find myself with a charge of €130.50 for a one-year subscription. I feel helpless to get my money back.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Mindfuleve
Hello,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
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