I took my 90 yr old Dad who had do far resisted getting a mobility aid even though his balance is getting worse and he was starting to loose his confidence We walked into the shop and spoke to And... Mehr ansehen
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Das sagen Bewerter
Visited the Oldham store with my mum looking for some wide fitting slippers (which is much harder than it sounds). Two lovely ladies (I think hink Joanne and Andrea) were very helpful bring all suitab... Mehr ansehen
Unternehmen hat geantwortet
Went into Bolton store on Bury Rd today to buy a electric scooter and was greeted by Maria, she was very polite and pleasant also very knowledgeable about all the scooters...she helped us choose a cr... Mehr ansehen
Unternehmen hat geantwortet
Went to the Burnley Millercare site today looking for a powered wheelchair. Claire the Supervisor was really helpful and explained how the efoldi navigator worked. We tested the chair in the store and... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Kontaktinformationen
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Vereinigtes Königreich
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
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339 Bewertungen
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Das haben sich andere Leute angesehen
They should be called MillerDontCare
UPDATE: After checking my dad's documents the chair took 9 weeks to arrive (we were told 6 weeks)
Ordered 25th September 2025, delivered 1st December 2025, dad died on the 22nd February 2026 so only had it 11 weeks
I wasn't there when the rep came, neither was my sister
They sold my terminally I'll dad in palliative care a £2,000 rise and recliner and then took a £1,000 deposit
It took 9 weeks to come and we weren't updated in any way regarding delivery of the chair
The chair was meant to be a pressure relieving chair but he ended up with more pressure sores
Dad passed away on 22nd Feb 2026
Avoid this disgusting, awful company who's reps are clearly on commission
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Frank,
We are very sorry to read your review, and first and foremost, please accept our sincere condolences on the loss of your dad. This must be an incredibly difficult time for you and your family.
As a family-run business, we genuinely care about the people we support, and we are deeply concerned to hear about your experience. This is not the level of service or communication we aim to provide, and we take your feedback very seriously.
We would also like to let you know that we have been in contact with Neil, our Customer Resolutions Manager, who has been trying to reach you and is currently awaiting your response in relation to this matter.
We would really appreciate the opportunity to speak with you directly to better understand what happened and to address your concerns properly. Please could you contact us at your convenience, or send us a direct message with your details so we can reach out to you. Our email address is customerservice@millercare.co.uk
or call us 01254 356565.
Once again, we are truly sorry for your loss and for the distress this situation has caused.
Regards,
Millercare Customer Service Team
Lady in shop (Claire) was really…
Lady in shop (Claire) was really helpful, knowledgeable and friendly.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear customer,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Claire was really helpful, knowledgeable, and friendly whilst assisting you. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I needed to by a stoller
I needed to by a stoller, and the care and concern of the staff was exemplary. Buying a walking aid is not the happiest of purchases, and Millercare go out of their way to make the experiance as dignified as possible.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Mr Katz,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff showed such great care and concern in assisting you with a walking aid. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent, very friendly and helpful
I took my mother into Millercare in Manchester, as she wanted a wheelchair and a walker. We were served by Tony, who could not have been more helpful and friendly. He was very patient with my mother, and gave her all the time she needed.
100% happy, would recommend them to anyone.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Yossu,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tony was helpful and friendly whilst assisting your mother with a wheelchair and walker. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare in Breightmet
The staff at Millercare in Breightmet, Bolton were extremely helpful and knowledgeable when we visited today. Joanne went above and beyond to help us and we left feeling happy and confident. As a carer I have dealt with Millercare before and would happily reccommend them.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Jane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been extremely helpful and knowledgeable whilst assisting you. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I visited the Banks Millercare and the…
I visited the Banks Millercare and the lady was so helpful, told her what i needed, showed her pictures and she just new which one would be more suitable for me. I had a test run and fall in love with my scooter except for the colour but they had it a lovey blue. The shop was clean and very tidy. The lady and young lad that came to the house were lovely very polite and explained everything clearly to me. Im so glad I chose Millercare for my mobility scooter.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Helen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff were very helpful, lovely and polite whilst assisting you with a new mobility scooter. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful knowledgeable staff who…
Really helpful knowledgeable staff who advised me to try all the suitable chairs to see which was best. Once chosen everything was explained so I knew what to do.Would highly recommend them to anyone.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Mr Carroll,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been really helpful and knowledgeable on the most suitable chairs. We will pass on your kind words to the Leyland team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Called in local branch (Bolton)…
Called in local branch (Bolton) following telephone enquiry and was looked after very politely and efficiently by staff (Joanne and Rachael)
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne and Rachael have been very polite and efficient whilst assisting you. We will pass on your kind words to the Bolton team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare heywood
Julia and Alistair have both called at the house to advise about mobility aids. Can’t fault them at all. Very friendly extremely helpful. 10/10
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Mr Kerr,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair were very friendly whilst providing you with a free home assessment demonstrating mobility aids. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Went to millercare Swinton to have a…
Went to millercare Swinton to have a look at a Walker. I had telephoned in the morning and spoke to Tony. When I arrived at the shop Tony had got several out for me to look at. He was very helpful and knowledgeable. I would highly recommend this shop
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Pat,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you spoke with Tony in the morning, and he had prepared all of the walkers ready for when you came into our showroom. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Julia at Millercare Heywood was…
Julia at Millercare Heywood was absolutely brilliant! She is professional, friendly and a great asset to the company!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Pat,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia has been absolutely brilliant, professional and friendly whilst assisting you. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
New Mobility scooter
my wife has just taken delivery of her mobility scooter from millercare, the staff where very good and took the time to show us both how the scooter folded and worked it was no trouble at all thank you so much
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Ron,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been very good, taking their time to show you the folding mobility scooters. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Had several visits to the Heywood…
Had several visits to the Heywood branch and was delt with by both Alasdair and Julia. They could not have been more helpful and went the extra mile (plus some).
Great service and advice.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Ged,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair have always been helpful and gone the extra mile on every visit. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Great service and product knowledge.
Even though Richard was with other customers I was greeted and invited to wait and okayed to look around.
Richard was very helpful showing me the products I had gone to buy and very thorough in his explanations of differences between similar items.
I came away feeling that I had got the best product that best met my father's needs.
Having seen the range of available mobility and independent living products supplied by Millers I shall definitely be visiting the Blackpool Shop again or but online.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Mrs Bingham,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Richard was very helpful, greeting and inviting you to look around whilst showing you the products for your father. We will pass on your kind words to the Blackpool team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Efficient helpful service with a smile
We first went to the store on Crabtree street Della was wonderful showing us all the recliners, but she hadn’t got the 4 motor ones. We went to the shop in Oswaldtwistle where they have a good range everyone in that store was so helpful and we purchased two chairs and our friend with us purchased the same one. Delivery was brilliant the lads couldn’t have been more careful and helpful couldn’t praise the company enough.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Maureen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn and Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read about how Della initially assisted you, and then the team at Oswaldtwistle assisted you with a new rise and recline chair. A brilliant delivery by the White Glove Team then followed this up. We will pass on your kind words to the Blackburn and Oswaldtwistle team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Issues resolved very quickly
Miller Care transported my electric bed from old house to my new house as it needed being taken apart and they had engineers to deal with it.
I initially had issues with the set up of it and after reporting it their Service Manager Neil addressed it immediately and resolved my issues very quickly.
Much appreciated
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Patrick,
Thank you for taking the time to leave a review and for outlining your experience.
Following your feedback, our Customer Resolutions Manager has made attempts to contact you directly to gain a clearer understanding of the concerns raised and to explore how the matter could be addressed. Unfortunately, we have not yet been able to speak with you yet.
We take all feedback seriously and believe that the most constructive way to review any concerns is through direct discussion, where the full context can be properly understood and responded to.
Should you wish to continue this conversation, we would welcome the opportunity to speak with you. You can contact our Customer Resolutions Manager on 01254 356565 or via email at customerservice@millercare.co.uk.
Regards,
Millercare Customer Service Team
Absolutely brilliant
Absolutely brilliant - Kelly from the leyland store is an absolute gem! Fantastic customer service and helped every step of the way - simply brilliant
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Colin,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Kelly has been such an absolute gem whilst providing fantastic customer service, helping you every step of the way. We will pass on your kind words to the Leyland team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My Mother purchased a recliner chair…
My Mother purchased a recliner chair from this company. The chair stopped working all of a sudden and it was reported to them. Even though the chair was out of warranty (even though on Repose website it states a 5 year warranty) my mother was told that she would have to pay a call out charge (fair enough). When the engineer eventually turned up he blatantly was blaming her for a wire that had come loose. He then then said he would have order a "full" part(at an extra cost of £250 i may add) he promised full communication with my mum (which didn't happen) phone call after phone to their service department, where training is needed, eventually she had an install date. We were now 6 weeks after the 1st phone call, and when the engineer arrived he then said she needed a new handset at a cost of £70! (Not diagnosed at 1st visit?) My mum felt pressured and bullied into paying this. This company obviously is ripping the vulnerable and elderly off, avoid at all cost!!
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Paul,
We are very sorry to hear about your experience and the concerns raised regarding your mother’s recliner chair. We take all feedback seriously and would like the opportunity to discuss this matter with you in detail to better understand what happened and see how we can resolve it.
Please contact me directly on 01254 356565 or via email at customerservice@millercare.co.uk
at your earliest convenience.
Kind regards,
Neil
Great experience of Millercare and…
Great experience of Millercare and especially Julia in role Heywood Branch. Helped us buy a reclining chair for disabled parents and was very patient and knowledgeable on 3 separate visits. Delighted with the purchase and was given great help and advice.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Adam,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia provided such a great experience whilst assisting you with a rise and recline chair for your parents. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Exceptional 👍
I did a review into the company last week and given it a 3 star. The reason for the 3 star review is that I have a mobility scooter, through Motability, and I felt the good service from the store, didn’t extend to the repair centre. I am extremely pleased to say, Millercare, have sorted out all the problems I was having. With what a very friendly chap from Millercare service centre called Neil said to Motability, Motability agreed, that I could come out of the 3 year lease, early, without any early termination fee. Not only that, but what Millercare have also done is brought round the scooter that I am looking to get, and loaned it to me for the weekend. I am absolutely delighted with this. My faith in Millercare has been fully restored to the 5 star status. Once again. Very happy.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millercare
Dear Glen,
Thank you for taking the time to update your review and share your experience.
We are very pleased to hear that the issues you were facing have now been fully resolved and that the support from our Service Centre helped Motability bring your lease to a satisfactory conclusion. It is great to know that having the replacement scooter brought to you and loaned for the weekend has made a positive difference.
Your feedback is genuinely appreciated. Restoring your confidence in Millercare is important to us, and we are delighted to have achieved that. If you need any further assistance as you move forward with your new scooter, our team will be more than happy to help.
Thank you again for your kind words and for reinstating your five-star rating.
Regards,
Millercare Customer Service Team
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