Easy to use site and fast delivery. Love my new animal print bag. Loads of room, lots of pockets, plenty zipped pockets, extra space if required and it all fits into a small zipped pocket. Love it!!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Alre... Mehr ansehen
I ordered a bag but accidently ordered the wrong one. I mailed them and by 9am the next morning (I ordered late the prior evening) they had confirmed the correct bag and refunded the difference. Just... Mehr ansehen
I love the style of bags and always check for offers and discounts. I use both handbags and backpacks plus the expanderlite for cabin baggage. Their packing cubes are brilliant and helps me organis... Mehr ansehen
Unternehmensdetails
Über Mia Tui Ltd
Vom Unternehmen geschrieben
I founded Mia Tui back in 2010 when I was living in Vietnam and struggling to find a travel bag that ticked all the boxes. So, I took matters into my own hands and designed my own.
Since then we've grown and I'm thrilled to say I now have a fantastic team of like-minded people who share my passion for delivering amazing customer service and love of Mia Tui.
You might have even chatted with some of them on the phone or had them pack and send your new bag for you!
Come and meet the Mia Tui Team - We're a friendly bunch.
Charlotte x
Charlotte x
Emma S - Office Manager
Meet Emma, our fantastic Office Manager who keeps us all organised and on track.
Emma's favourite bag is the The Isobel Mia Tui bag, which she loves to take out for shopping or a night out.
Emma has an artistic side that not everyone may be aware of - she has both body and cosmetic tattoos!
When she's not at work, Emma can be found tending to her garden or spending time with loved ones.
If Emma could choose any superpower, she'd choose the ability to heal.
We're lucky to have Emma on board, and we appreciate all she does to keep us organised and running like a well-oiled machine.
Emma G - Operational Manager
Allow us to introduce you to Emma, our wonderful Operational Manager who ensures our warehouse runs smoothly and orders are fulfilled efficiently.
Emma has a soft spot for The Aspen due to its stylish design, the convenience of its two compartments and the option to mix and match the strap.
But here's something that may surprise you - Emma is the proud mother of three children, all born within 8 days of each other in February, and all weighing in at 8lbs and 11ozs!
When she's not keeping things running smoothly at work, Emma loves spending time with her two puppies Muffin & Crumble and enjoys visiting the local pub.
If Emma could have any superpower, she would choose the ability to shoot nails from her hand. Not for any villainous purpose, mind you, but rather to take down any pesky cars that annoy her on the road!
We're grateful to have Emma on our team, bringing her unique skills and personality to the table.
Chelsea - Customer Service Executive
Please meet Chelsea, one of our Customer Service Executives who knows everything there is to know about what's happening in the warehouse and your orders.
Chelsea's favourite Mia Tui bag is The Fiona, which she loves to use when going out with just the essentials of her phone, keys, and cards. Not only is The Fiona practical but it's also stylish - a win-win!
In her free time, Chelsea indulges her creative side by painting and enjoys spending quality time with her family.
If Chelsea could have any superpower, she would choose the ability to become invisible. That way, she could get some much-needed peace and quiet at home.
Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive
Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner
Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam
Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Vom Unternehmen geschrieben
- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee
We hope you love your new Mia Tui bag, but sometimes it is difficult to order on-line, that is why we offer a free exchange service.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Kontaktinformationen
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, Vereinigtes Königreich
- 01908 714562
- hello@miatui.com
- miatui.com
4,9
Hervorragend
5177 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fabulous Team and products
Easy to navigate website, fabulous products and amazing customer service. The team are so friendly and helpful it is a total pleasure buying from them. I also love the speed of delivery and the quality of their bags in particular. Nothing is too much trouble.
4. März 2026
Great dog bag
Great dog bag. Comfortable to wear and being enough for everything I need.
11. Dezember 2025
Can’t go away without packing cases!
I’m a bit of a neat freak and have used packing cases for travelling for many years. I’ve recently upgraded to Mia Tui’s pretty and quality cases and am looking forward to using them. The matching laundry bag is very useful too.
I’m also sad to know that you’re discontinuing the Jennie bag, which I bought before my recent trip to Africa and really love. It’s plenty big enough for an overnight stay with change of outfit, and worked really well as my carry on bag on a long trip.
2. März 2026
Great bags & Excellent Customer Service
My parcels were dispatched super quick, within 1 working day. Excellent customer service.
2. März 2026
Fabulous colour in the new products
Fabulous colour in the new products, grouped by colour which made selection and ordering very easy. Prompt dispatch and kept informed every step of the way .
29. März 2026
My favourite brand for bags…
Mia Tui is my favourite brand for bags of all types. I love the colourful interior which makes it easy to see everything inside. All bags have multiple pockets and I love the insulated bottle holder. I also like the secure pocket on the back of the backpacks. People often comment on my bags when I am out and about. The customer service team are really helpful and delivery is very fast. A really good company to shop with.
27. Februar 2026
Always helpful with problems
Always helpful with problems. I recently had a problem with my phone, which resulted in my mistakenly ordering 3 of the same item. I emailed and explained and the problem was immediately solved and refund made.
25. Februar 2026
Perfect size and shape for travelling
The Maya backpack is the perfect size and shape for use while travelling. I saw that a friend had one on a previous holiday and particularly liked the pocket for keeping a drinks bottle upright. It looks great and also seems robust.
26. Februar 2026
Excellent Customer Service
Great communication, speedy delivery and the bags are of excellent quality.
25. Februar 2026
My 7th purchase from Mia Tui
My 7th purchase from Mia Tui.
Fabulous bags for any occasion. Well made, durable fabric, the colour of the inside of the bag enables you to find what you’re looking for instantly.
Would highly recommended.
26. Februar 2026
Great service and excellent quality and…
Great service and excellent quality and design
25. Februar 2026
Great fast customer service,super…
Great fast customer service,super quality items,love my new bags,Thank you from a very satisfied customer,highly recommend
24. Februar 2026
Service from this company is first…
Service from this company is first class. Efficient dispatch and delivery both times I’ve used it
24. Februar 2026
Great company - excellent customer service
Fantastic customer service by a dedicated team - nothing is too much trouble. Should there be any problems, they are very approachable and responsive. Great quality products. Highly recommend.
24. Februar 2026
If you haven’t shopped with Mia Tui…
If you haven’t shopped with Mia Tui yet, you should. All of their products are beautifully made and their quality is second to none. I have A LOT of their products and love every single one of them - they really do do a bag for everything!
23. Februar 2026
This is the 2nd time that I have…
This is the 2nd time that I have ordered from Mia Tui.
Ordered the Kirsty back pack for my daughter birthday.
Absolutely loved it
Will definitely order again soon
27. Januar 2026
The bag I wanted was no longer available.
I’ve bought bags from Ma Tui before and always been pleased. This time, the bag I wanted had been discontinued so I ordered the similar one. It’s very nice, but bigger and heavier than I wanted (it takes a laptop and I didn’t need it to do so). Service is very quick and efficient and the free little bag that comes with it is quite handy. I would have given 5* if only they’d had the bag I really wanted, but if you need to carry a laptop this one is perfect. Lots of handy well-zipped pockets too.
23. Februar 2026
Fantastic service, brilliant products
Always fantastic service and brilliant well designed products. Mia Tui is my first stop for handbags and travel bags. I have never been disappointed
20. Februar 2026
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