Menopause CareBewertungen 

Really positive experience. I met with Dr Charlotte Gooding to discuss HRT. I have a complex history including neurodiversity and family breast cancer. It was refreshing to be completely validated and understood. I felt able to share my concerns with Dr Gooding and was given all the information and guidance I needed. She was friendly, caring, empathic and professional at all times. So glad I chose Dr Gooding as she had all the skills and knowledge to help me make the right decision for me.

very clear comprehensive advice with fast follow up replies.

When requesting an appointment I received information within the allotted time given and managed to get a consultation in 2 days time. My Dr listened and gave guidance and changes to my medication over the phone and then confirmed action over a forwarding E-mail. All dealt with in a friendly and very caring manner just going over my private medication bill allowance.

Felt listened to and understood. Did not feel rushed.

My appointment was one of the best investments I've made. It was a relief to talk to someone knowledgable who could give me the practical advice I needed and had the time to investigate much more thoroughly than a GP can in a 10-minute appointment. I appreciated the thorough write-up, the clear treatment plan, including a clear plan for follow-up that includes basing further treatment on blood test evidence. I had to fight for these baselines at the GP and it was great to have them accepted as a necessary piece of evidence that underpins the treatment plan. I was also able to check some (wrong) advice I was subsequently given by my GP surgery, which was replied to promptly and gave me further reassurance.

my only complaint about this service is that they have lab value cut-offs for initiating testosterone therapy. The guidelines say that treatments should be given to women based on symptoms, so it feels overly conservative to force women to meet an arbitrary lab value cut off that isnt even backed by evidence. This is an overly risk averse approach to a treatment that is overall very safe and will anyway be monitored by regular lab testing.
apart from that, the consultation was fine and things moved at a good pace. the consultation letter i received was very long, read more like a transcript of the consultation rather than a succinct letter. this could use some improvements too as no GP will read a 3 page letter.

Life changing is the only way to describe my peri menopausal journey with Menopause Care. I had been struggling for quite a while & had experienced many symptoms.
From my initial consultation to now Dr Liz Andrews has been incredibly professional & accurate with my medical requirements. The discussions about treatments were through & worked through with empathy & care - the delivery of the medication was very quick! The treatment has literally changed my life.
Notably Dr Liz Andrews was very attentive with a separate medical issue.

I honestly don’t know where I’d be without Dr Liz Andrew. Before I found her, I felt completely lost and overwhelmed by my menopause symptoms. I wasn’t sleeping, I was anxious all the time, and I just didn’t feel like myself anymore. From the very first appointment, Dr Andrew listened to me properly — really listened — and that in itself was such a relief.

She explained everything so clearly and made me feel understood and supported. Together we worked out a plan that suited me, and the difference it has made is incredible. My symptoms are under control, I feel more balanced, and I finally have my confidence back.

What I appreciate most is how kind, patient, and approachable she is. I never felt rushed, and no question was too small. She genuinely cares about her patients and it shows in everything she does.

Seeing Dr Liz Andrew has been life-changing for me. I’d recommend her to anyone who is struggling through menopause — you don’t have to do it alone, and she really does make all the difference.

I had the most positive experience with Liz and her menopause service. From the very start, she was welcoming, understanding, and took the time to really listen to my concerns. Nothing felt rushed at all, she explained everything clearly, answered all my (many) questions, and made sure I fully understood the different options available to me.

What stood out most was the genuine care and compassion shown throughout the appointment. I felt completely supported, reassured, and confident that I was in safe hands. Getting the right prescription has already made such a difference, and I’m so grateful for the time and attention given to ensure it was the best choice for me.

Liz is knowledgeable, approachable, and patient all of which I really needed. I would highly recommend.

I am a working mother turning 50 next year with a very busy job and three teenage boys. Menopause Care came to my rescue when I was at a low ebb. The skill, sensitivity and care of the team and in particular my specialised doctor was second to none. She diagnosed the best HRT treatment plan, supported me with diet and exercise advice, kept track of and reminded me about regular check ins, and gave practical clear advice. I felt heard and understood in this moment of menopausal change. This was someone who deftly prescribed what I needed and took time to check in on my whole wellbeing. It worked for my crazy schedule being online, and they always made the tech easy and confidential to access. Yet it still felt personal and attentive. When I needed prescriptions, they sorted it with no fuss and total ease for me. Overall I could not recommend Naomi Potter and her Menopause Care team more highly. It’s hard to know who to trust in this space, and I wholeheartedly valued on their care and expert service which was second to none. And transformative! Do check them out as it will make all the difference - for me it saved me endless trips to doctors who didn’t get it or know how to prescribe specifically for my stage of life. I hope you found this useful.

I have nothing but praise for Liz at Menopause Care! Exceptional service from the very first point of contact. Extremely helpful and knowledgeable which put me at ease straight away. I have been with Menopause Care now for 3 years and will not go anywhere else. Would highly recommend to any women trying to cope with the struggles of menopause.

Really helpful. It was such a relief to speak to an experienced doctor who could guide me through my options. Thank you Dr Andrews, would definitely recommend.

So wonderful to have a decent length of time with a very understanding doctor that really knows their craft. Felt very listened to - learnt a lot about symptoms I had no idea were related and medication and follow up care were excellent.

If I could give minus points I would.

I have been with Menopause Care for around 2 years, Dr Karen Aitken has been really good and I would say has helped me quite a bit with menopause symptoms and advice, she is also a thoroughly lovely person to deal with.

However there has been a major problem with my care. I was sent a prescription for provera a progesterone drug that was 400 times the strength I should be getting. I have a history of stroke and this progesterone has been linked to stroke. I was told that the amount I was taking was not harmful. However 400 times the dosage would have potentially been catastrophic for me. Luckily I spotted this before I took the medication.

Their response to my complaint has been in my opinion woeful. And I am considering taking legal action. I have now moved onto a new provider and would not ever recommend this company.

I have just read Menopause Care's response to my review below. Of course your 'internal' review found you were not at fault. Never mind that you could have seriously injured me - you did that while following protocol. You did at least own up to the fact that you did make a mistake and have subsequently made changes to your process because of this not quite an admission of guilt but enough for legal interest it would seem. Since I cannot seem to respond to your last message I am adding this latest information to my initial post.

When I hit rock bottom, the team were straight on hand to offer kind advise and support, it isnt easy reaching out but they made the process as gentle as possible.

Recommend them for honesty, integrity, care and knowledge. I felt in good hands

I saw Jane today, for a mentoring session. She was a ray of sunshine, to what had been a stressful week. It was like chatting to an old friend.
The mentoring is such a fantastic idea and I very much valued my time with her! Thanks Jane for being so relatable, honest and funny!

This clinic was super, the doctor was knowledgable and advised about different options. It was a joy to be able to speak and be heard have your feelings be taken seriously.
I would recommend them...

Speaking with Jane is like conversing with a long-standing friend, as she brings a refreshing perspective to any conversation.

Given her role as a menopause mentor, Jane possesses extensive knowledge of various HRT treatments available, which is quite impressive.

Jane consistently demonstrates a willingness to provide guidance and support.

I extend my sincere gratitude to Jane for her invaluable mentorship.

Dr Cawley was very helpful and understanding. Everything made very clear and followed up by an email . It got the ball rolling with my GP. Going back in 3 months for follow up appt and bloods