Menopause Care Bewertungen 

Very good and very useful treatment for me. Definitely recommend

Lovely personal service that helps you find the right solutions on your perimenopause journey. Your symptoms are considered and discussed to identify your requirements rather than just being prescribed the standard medication with no thought.

It was great to have the time to properly discuss symtoms, ask questions and feel heard.

Excellent care and advice. Nothing too much trouble even with 3 follow up emails, all responded to with further support and guidance. The on the day appt availability was crucial for me and I would highly recommend.

The Dr I met with was perfectly pleasant and had an excellent manner. I did, however, have to wait four days for the electronic prescription to come through which I didn’t expect to have to wait so long having paid to go privately. Part of the prescription was emailed later than that and meant I didn’t have it for three weeks as I was leaving for a holiday, something the Dr was aware of. Whilst away, I had severe reactions to the medications which I emailed the Dr about but didn’t hear back for five days and then offering a 15 appointment call for £115. By that time I received a response, I had stopped the medication as the side effects/reaction was too painful. Not a service I’d recommend or will be returning too. If paying to have private health care, patients should not face such delays.

It was lovely to finally be heard and an effective plan made to help with my worsening menopause symptoms.

I had an online appt this time, and it was good, Doc Kelly is always very helpful and listens to what I have to say. I would recommend anyone with Peri/Menopause to use this service.

I turned to this service as a last resort, hoping to finally feel like myself again after receiving little support from my GP. I chose the All-in-One plan, which initially seemed like a great option, especially since it included up to £90 worth of medication every three months for a monthly fee of £89.

My initial consultation with the doctor was positive, and I was optimistic about the three medications she prescribed. However, my total prescription cost exceeded the £90 allowance, and I had to pay an additional £63 upfront. I was told this would be a one-time payment.

Two weeks into using the prescribed patches, I started experiencing persistent headaches. After emailing the doctor, she recommended increasing the dose, which involved cutting and using additional patches. This led me to run out of the medication much sooner—just a month and a half in.

When I contacted the clinic to request more patches, I was shocked to be asked for an additional £75 because the request was considered outside of my initial appointment. This felt unfair, as I was simply following the doctor’s guidance due to worsening symptoms.

In just two months, I’ve spent a total of £405—far more than I had anticipated. Unfortunately, I won’t be continuing my subscription. I would urge others to be cautious and to ask detailed questions about hidden costs before signing up. What seems like a convenient, all-inclusive service can end up being much more expensive than expected.

My consultation with Alex Fryer was so reassuring. She really took the time to understand how I was feeling and give clear, thorough advice and solutions.

Extremely Disappointed – Poor Communication and Lack of Support

I rarely leave negative reviews, but I feel compelled to share my experience with Menopause Care. The communication has been truly appalling. Repeatedly, my calls go unanswered. Emails are either ignored or—worse—lost altogether. On multiple occasions, I’ve asked for help arranging blood tests and received absolutely no response. It feels like I'm constantly chasing them, only to be met with silence.

What’s most upsetting is that despite taking my monthly subscription payment, they have failed to deliver the promised care. I'm left in limbo—frustrated, unsupported, and no further forward in managing my menopause symptoms.

This has taken a real toll on my mental health. At a time when support is most needed, I’ve felt ignored and completely let down. I expected professional care and communication, but instead I’ve experienced avoidant, disorganised service that has only added to my stress and anxiety.

Women seek out menopause support because we need help. Unfortunately, I have found none here.
Still waiting for the admin team to close my account 3 weeks after asking and calling and emailing.

Fabulous support from the central team and Dr Cawley who is based in Sheffield. Very easy process to book my initial in person appointment, prices were transparent and my consultation was extremely thorough. Dr Cawley was very knowledgable and was quickly able to provide advice on several options available to me. Follow up letters and appointments were prompt and shared with my GP who took on the advice and prescribed my treatment. I can’t recommend them enough, truly excellent menopause care!

I first had my appointment in February with Dr Robertson. To finally have someone join the dots for my symptoms that GPs and hospital consultants hadn’t was such a relief and made me feel heard at last. I am still navigating what is the best dose and frequency for me with hrt and I know through Menopause Care I will get that help which I wouldn’t get from my GP so easily. I also today have had a menopause coach appointment with Jane James and oh my, what a lovely lady who listened and shared her experiences and made me feel like I am not going nuts, this appointment today was the icing on the cake and adds even more to what a benefit Menopause Care has been to me.

I was able to schedule an appointment that suited my needs.
During my consultation I felt heard and listen too.
Following my appointment; I was kept informed and updated about my delivery.

I was nearly at my wits end but after an online consultation with Dr Munro I felt so much better. I can’t remember the date of the consultation. A plan was made and I’m hoping soon my hormones can settle down so that I can be a normal human being again. Everyone I’ve come into contact with at menopause care ltd was helpful and informative. Would definitely recommend.

I came to the clinic for help and advice for my PMDD symptoms and saw Dr Hannah Short as she specialises in this area. I was immediately impressed by the friendly personable and professional service I received on the telephone when making the call. The options for appointments and payments we clearly discussed with me and the staff have made a daunting process very manageable. I have always had prompt responses from the staff and my first consultation with Dr Short was fantastic. She really took the time to listen to and helped me navigate how best to work with my GP moving forward. Her advice was brilliant and she gave me real tools for moving forward with my diagnosis. For anyone unsure whether this is the right step for them I would strongly recommend you pick up the phone and make an appointment! You won't regret it.

Professional, supportive, efficient caring- this extends through all staff; non- medical and medical.

Every appointment I’ve had has been amazing. I see Alison Morgan, the menopause nurse, who always makes me feel heard. I have recommended Menopause Care Ltd to every woman.

I get great support and advice from my Menopause Care doctor. She is efficient, knowledgable and friendly. I would recommend her to anyone.

I have been advised and supported by a doctor who gave me agency to improve my understanding of menopause and to manage it in the best way possible.