Medley Bewertungen 177

We love everything about this sectional. We opted for an off-white color fabric. It looks amazing in my room and seats up to eight people comfortably. Great Lines. I will purchase more medley furniture in the future.

I am so disappointed with this company. I ordered a love seat and ottoman in July….and here it is FEBRUARY of the following year and I AM STILL WAITING for them to complete my order. One delay after another….one excuse after another. This has been a frustrating and disappointing experience. I do NOT recommend.

This loveseat is well built, comfortable and beautiful. Everything I wanted. Thank you, Medley

We love our Zavis couch! It is well made and at a very reasonable price. But you must be patient. We waited a very long time for delivery. Ordered in May of 2023, delivered December 2024. Owners responded quickly to questions. Good experience all around...but we were not in a hurry.

We ordered an organic latex mattress in the king size and we love it. The perfect combo of firmness and cushion. So comfortable! Delivery was very easy; they called me to schedule a date and time and were very flexible. Highly recommend!

We love our Mota Bumper Sectional. The couch is absolutely gorgeous, so comfortable, and still looking great after 10+ months of use.
It was a long wait, with a couple of pushed back delivery dates, but we really appreciated all of the timely communication from Medley. We will definitely be shopping with Medley again in the future!

I made my original purchase on June 30, 2023 which had an original estimated ship date of September 5th. Then I received an update at the end of August that it was estimated to ship September 18th. Now you all are saying an additional 6 week delay to ship October 30th!? That is 4 months from my original purchase date and 2 months delayed from my original ship date.

I had previously communicated with your Sales team that we purchased a new home back in June and have had no sofa or furniture to sit on while we await your furniture to arrive. When I received word of the last delay, I also let the Sales team know that we had family arriving at the end of September and were in need of our furniture. They said it should not be a problem and we’re targeting to have it arrive around September 25th. Now we’re going to have family at our new home with no place to sit.

I love my Rio sofa - it is beautiful, comfortable, and so far very easy to keep clean - even in a house with four pets! The delivery was also very professional. I will definitely go back to Medley the next time I need new furniture!

We ordered a Lala sofa in April 2022. We ordered from Medley because of the natural materials they use which are free of harmful chemicals; that was THE most important thing to us in choosing a couch. The delivery date did get pushed back a few times however we didn’t mind much as we knew we were not getting the average couch “off the shelf”; we were willing to wait. We liked working with Laura, our “personal furniture stylist” who was patient with all of our questions. We met with her numerous times on the phone and also communicated via e-mail. We explained what we were looking for – the firmness, natural rubber, organic material, etc. and she guided us and we are very happy with the end result. We appreciated that we could customize the couch by making the back higher than the standard dimensions. We were a little hesitant on the color as the swatch Medley sent was darker than we were hoping for however the actual sofa color turned out perfect. The delivery team was very good and helpful. The style of the sofa is perfect for us. One of the reviews stated the furniture looked like it came from Ikea – well, our sofa has the sleek, minimalist lines of furniture from Ikea as that is the modern style. However, you can tell by sitting on the sofa and feeling it that it is well made, sturdy, comfortable and will last a long time. We take care of our furniture and plan to have this sofa a very long time. We are extremely happy with it; we just wish they made recliners to match.

We really like our palder night stand (2), leather jasmi chair (4) and the bramo bed. We chose Medley because there are no flame retardants and it is hand crafted. Material used are premium like the hardware in palder night stand is soft close, you can't see hardware rail from outside. As with any product, Quality comes at a cost.

After we paid, it took Medley nine months to manufacture the couch. Then it took three weeks for them to deliver the couch, and the delivery company was repeatedly rude on the phone. When the couch arrived, it was much lower quality than we expected, so we initiated a return. The company then sent multiple rounds of emails trying to pressure us to keep the couch. We're still waiting to get our money back. If you care about your time or money, it's probably best to look elsewhere.

Ordered 113” Rio Bumper Sectional in Smart Denim fabric with standard filling. We ordered in 2022, so after their rebrand from stem to medley.

Good: Very sturdy frame, even suspension, comfortable heavy foam (they told me seats were 2.8 pcf), soft but durable performance fabric, bumper layout and size options allowed us to fit the space perfectly, 3rd party delivery was easy, customer service responds to emails within 48 hours.

Bad: Upright posture and narrow seats aren’t great for lounging, it’s almost more comfortable with the back cushions removed. Delivery was delayed, and we had to proactively reach out for updates. It ultimately took about double the original estimate to get our couch. Our back cushions came with the wrong filling (down) but we didn’t bother reaching out for replacement. They consider down the premium material but I find the feather shedding annoying. They didn’t post my review on their site, so I had to post on trust pilot.

Overall: I think this couch is well constructed and durable. I fully expect the frame and suspension to be in good enough condition to replace the foam when it wears out, unlike many budget couches. Its a bit cheaper than some of the premium direct to consumer competitors, but I think that comes at the cost of customization and some nicer touches. If we did it over, we would probably splurge and buy benchmade modern or maiden home or something (I don’t have personal experience with either, but those are the alternatives we considered while shopping). And most importantly we would prioritize a deeper seat and more relaxed posture, which medley doesn’t seem to offer.

I highly support the sustainable, healthy, earth-friendly and people-friendly aspect this company stands for. Even though the time to receive the order of my two sofas was longer than expected, it is worth it to me to wait. My family's health, the earth, and supporting a small business are incredibly important to me!

It's true what the other 1 and 2-star reviews have said -Medley customer service are slow and don't seem to care. We ordered a sofa that was delivered 2.5-3 months late (ordered in February, arrived in September), which we were happy to excuse given the supply chain issues that companies have been experiencing (even if the communication on this sucked). However, only half our sofa arrived on the delivery date - we thought the delivery company were joking when they said they'd finished setting it up. I immediately reached out to Medley, who have only sent me an email saying that the office for the delivery company was likely to be shut (this was 5 days ago).
After spending this much on a sofa that you patiently waiting a long time for, then to have a customer service that doesn't seem to care, is incredibly disappointing. The second star is for our half sofa (which to be fair is very nice).

I cannot accept a $7000+ sofa where the seat cushions slide out when you sit on it... and they are not very comfortable, if you sit for a long movie... The overall design is not sophisticated. Something is off... it looks like it was designed on a computer and not tested enough in actual rooms with other furniture... and to top it all off the sofa has a 1/2 inch hole in the top leather...

Took a while to get my sofas and table but wow, the furniture is gorgeous, well worth the wait. Also very understandable due to Covid, supply chain issues. I have friends in the home building industry and wood and supply is incredibly hard and scarce to source. There were delays and yes, sometimes the delivery vendors installing could be more careful, but Medley's customer service was top knotch. I was able to obtain a very generous credit for my troubles. They are one of the few nontoxic and safe furniture makers. I scoured the internet, and by far they are above and beyond competition when it comes to design and quality. The wood is gorgeous. We get unlimited compliments about our furniture. Definitely feel like I got very high end premium furniture, best of all it is nontoxic which is super important since we have our little boy. Very happy to have found this furniture. Definitely would recommend to all my friends, and will purchase from them in the future.

It was a pleasure to work with your company, from inception, to the end. Laura is a consummate professional who knows her stuff, is creative and understands client concerns. I was astounded when my sofa arrived; it couldn't have been more beautiful. I am comforted to know that I made a smart environmental choice and was rewarded with excellent design and craftsmanship. I extend a huge thank you to everyone at Medley!

Reputable company with contemporary furniture.
Very easy to use website with nice photos and descriptions of the sofas/sectionals I reviewed. Appears to be high quality materials and craftsmanship.

We love our new couch, and are so thankful to rest easy knowing it's non-toxic and environmentally friendly.

This company Medley -is truly above all others I’ve ever dealt with! They are amazing. I’ve bought many things for my home for 20 years as I redecorated/painted every room many times. -But had to return may things at other places because I discovered everything was toxic. -So I began searching for nontoxic things and that’s when I found Medley. I needed a sofa, but there aren’t much nontoxic available and all too expensive, -except Medley. They were only place that had affordable prices, making it possible for me to get a sofa made from organic cotton! They were extra friendly and great helping me pick one, their sofas are big and good. Also later, they helped me again a couple more times, including sending me a brand new bigger sofa in a different style and color! They were very generous, best company ever I’ve ever talked to about any issues -they fix immediately in wonderful ways! They were so great, I love this company and their furniture! I will buy more in future! Thanks so much Medley, I wish Every company was exactly like you.