Absolutely ridiculous
Absolutely ridiculous. You have a website openly advertising products to customers, only to contact you about placing an order and be told, “We’re not accepting new orders.”
Then what exactly is the point of having a customer-facing website listing products that apparently cannot be ordered?
If you’re not accepting new customers or orders, say so clearly instead of wasting people’s time browsing your catalogue and contacting you. The whole thing feels misleading and completely pointless from a customer’s perspective.








