Mailcoms Ltd Bewertungen 

849
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have recently purchased a franking machine from Mailcoms Ltd having previously been locked into very expensive leasing arrangements. There was no hard selling at the enquiry stage which put us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a message on my machine saying account needed to print postage after pressing the wrong button and not being able to correct it myself. I called Mailcoms and spoke to Katy who passed my details... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bürobedarf
  2. B2B-Dienstleistungen
  3. E-Commerce-Dienst
  4. Büroausstattungsvermietung
  5. Transport- und Versandservice
  6. Transportmittelindustrie

Vom Unternehmen geschrieben

Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

849 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(849)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nicky was great with our enquiry

Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and professional response. I would highly recommend. Thank you Nicky!

19. Juni 2026
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you so much for this lovely review! We'll make sure Nicky gets to see this, she'll be thrilled. We look forward to helping you with your order soon.

Bewertet mit 5 von 5 Sternen

Envelopes are as one expects them to…

Envelopes are as one expects them to be. They took longer to come than i hoped they would. ordered thursday came monday, paid extra fir next day delivery. They said it was because I ordered after 4 pm.

2. Juni 2026
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for taking the time to leave a review. We're sorry the delivery timescale didn't quite meet expectations - we do have a 4pm cut-off for next day orders, which we hope makes things clearer for next time.

Bewertet mit 5 von 5 Sternen

Excellent service and quality item

Really fast shipping and packaged really well. Quality item which printed perfectly. Will definitely use again.

1. Mai 2026
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for your 5 Star review, we are happy to hear you are pleased with our service. Many Thanks :-)

Bewertet mit 4 von 5 Sternen

Placed an order online

Placed an order online, in addition to a problem we had with the franking machine, which I'd never seen before, chatting with Nicky, she walked me through the process od resolving this. Great customer service

17. Februar 2026
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for your review, we're glad that Nicky was able to assist you.

Bewertet mit 5 von 5 Sternen

Excellent communication and Customer…

Excellent communication and Customer Service.

Communications from Sara, Jessica and Ashley were top notch and they were extremely helpful in upgrading our old outdated machine to a refurbished model.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for taking time to leave such a positive review. Your comments will be passed onto Sara, Jessica and Ashley :-)

Bewertet mit 5 von 5 Sternen

Replacement of existing franking machine

Our old Mailcoms franking machine started to fail.
Contacted them and was guided through all the option by Ash.
He gave very clear and good information about getting a replacement machine and also organising the install for us as quickly as possible.
Ash came and installed the machine very quickly and then gave us a demo on all the features.
Also thank you to Sara who dealt with all the admin side of the changeover.
A simply great and easy swap over, the new machine is also a good improvement on our previous machine. Can really recommend Mailcoms, great job.

4. November 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for the great feedback. We’re delighted to hear the changeover was smooth and that you’re happy with the new machine. Ash and Sara will be really pleased to know their support made the process easy. Thanks again for taking time to leave a review its much appreciated! :-)

Bewertet mit 5 von 5 Sternen

Excellent support

We experiences a problems with our existing Mailcoms franking machine. On contacting them, Ash called back very quickly, and suggested a number of options to try to fix the problem.
When none of these worked, he arranged for our machine to be collected, and taken to Mailcoms to be fixed, despite being out of warranty. The communication from Ash was excellent, and he kept me informed of what he was doing and how that was progressing.
When the repairs were unsuccessful, he talked through the different options, and helped us get a new machine very quickly.
The support and communication from the whole team, but particularly Ash, was great and really impressive.
I would recommend Mailcoms.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you so much for your lovely review. We will be sure to pass on your comments to Ash and we are pleased that we have been able to assist you :-)

Bewertet mit 5 von 5 Sternen

Great service

Great service, friendly staff, kept me up to date with everything so knew exactly what was happening and when.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for your lovely review, I'm glad we are able to keep you updated through the process. :-)

Bewertet mit 5 von 5 Sternen

All Great

Great communication, great price and super quick delivery

18. September 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for your 5 start review :-)

Bewertet mit 5 von 5 Sternen

Ash was very knowledgeable and…

Ash was very knowledgeable and efficient dealing with my enquiry. He was also very personable and a pleasure to deal with.

9. September 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thanks for the great feedback! We’re glad Ash could assist you and we will make sure to pass on your comments. Thanks again :-)

Bewertet mit 5 von 5 Sternen

franking machine dust free!

We have had a issue with our franking machine,
we are in a enviroment where there is dust, the
support technician Ash Masey came and sorted the problem out, nothing too much and service with a smile and good advise to keep dust free.machine.

Many thanks Ash

9. September 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for sharing your experience and for your 5 star review. We’re glad to hear you were happy with the service. If you ever need further assistance, we’re always here to help.

Bewertet mit 5 von 5 Sternen

Really helpful, easy advise to follow!

Really helpful, clear, easy information and advise to follow to solve the issue I was having with a piece of equipment. Was solved fast, and was given helpful advise for the future if it ever happened again. Thank you!

21. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Really glad we could help and get things sorted quickly for you. Appreciate you taking the time to share this! :-)

Bewertet mit 5 von 5 Sternen

Above and Beyond

I have always been very impressed with the service of Mailcoms. Easy to get hold of, a friendly team willing to support regarding any quires. A special mention to Ashley M and also Claire as part of the Mailcoms team who have both been extra attentive to assisting when called. Above and beyond.

19. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for taking time to leave a review, we really value your continued support and kind words, we’ll be sure to pass this on to Ashley and Claire! :-)

Bewertet mit 5 von 5 Sternen

Ash was excellent!

Ash was excellent! Helped me solve the issue, and then when it was known I needed a new part he had it sent out to me the next day. Great, customer service. 10/10

21. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thanks for the kind words! We're happy to hear Ash was able to assist. We'll pass your feedback along to him! :-)

Bewertet mit 5 von 5 Sternen

Excellent and efficient

We use Mailcoms for our franking and our old machine was running out of battery so the team organised a delivery of a new machine and collection of our old one - Ash, in particular, was a massive help with the set up of our new machine and organising collection of our old machine.
Will be more than happy to recommend Mailcoms to others.

20. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

We’re so happy to hear everything went smoothly with the new machine setup! Thanks for the kind words, and we’re grateful for your recommendation. :-)

Bewertet mit 5 von 5 Sternen

We had a problem with the franking…

We had a problem with the franking machine printing labels, I rang the office for advice, they were extremely helpful over the phone, however, it did need a engineer to attend on site to look at the machine. Ash Macey the engineer who came was fantastic, really helpful, and got the franking machine up and running in no time, thank you for your ongoing help and support.

30. Juli 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for sharing your experience! We’re so glad Ash could resolve the issue quickly and that you had great service over the phone as well. :-)

Bewertet mit 5 von 5 Sternen

I had an urgent query regarding a…

I had an urgent query regarding a Special Delivery last week and Helen came back to me with all the information I needed. She also set up a call with Ash to give me technical advice which was so helpful. So thank you to them both. Nicky was also great in helping with ordering more printer ink and it was delivered immediately.

13. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thank you for your lovely 5 star review – I’m really glad to hear everything was resolved quickly and that Helen, Ash, and Nicky were able to support you. I’ll be sure to pass on your feedback to them. :-)

Bewertet mit 5 von 5 Sternen

Never have any issues

We have been using Mailcoms now for a while. My regular contact, Ash, has always been extremely helpful. I never have any issues, but any questions I have are always answered very quickly. To be fair, it has been an excellent service from the start.

5. August 2025
Bewertung ohne vorherige Einladung
Mailcoms Ltd-Logo

Antwort von Mailcoms Ltd

Thanks so much for the kind words and your feed back. It’s great to hear that Ash has been so helpful and that everything’s been running smoothly. We will make sure to pass the feed back onto Ash. Many thanks again :-)

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