Maids.cc Bewertungen 

238
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Even 1 star is too much for this company. Absolute scam, trying to get a visa for my maid since 1.5 month and still not complete. Every time you need to spend hours talking to whatsapp bots before an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found a great nanny through maids.cc. Company also provides free training to Nannie’s/housekeepers by request. Our housekeeper/nanny has had two trainings with chef Samrawit Zeleke. Zamrawit is an exc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Maids.cc intervened quickly and effectively when I had to replace the maid for my elderly mother. Ms. Sondoss Gharbi (maid manager) in particular understood my mother’s needs and helped us to select t... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

238 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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3,2

Alle Bewertungen

(238)

125 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Very disappointed and deeply concerned.

Very disappointed and deeply concerned.
From my point of view This agency is completely unsafe for babies. Their screening process is extremely poor , they keep rotating the same six nannies for weeks, most of whom have no real babysitting experience, zero hygiene, bad smell, and no sense of responsibility.

At one point, they even sent someone who returned drunk, which is absolutely unacceptable. I asked for a trained nanny, yet they sent a chef instead this shows a total lack of seriousness and professionalism.

The managers make endless promises to follow up or arrange proper interviews, but no one ever does. Communication is poor, and accountability is missing.
Parents please don’t risk your child’s safety with Maids CC.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Mr. Ayoub. We're very sorry to hear that your experience with our service wasn’t good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We're truly sorry if things weren't clear for you. We always want to be clear. Our team will call you to fix this problem.

Bewertet mit 5 von 5 Sternen

In house training

I had the help of Arlene, Clara and Naomi to train my maid. They are extremely experienced and professional. They covered all areas my maid needed to learn.
I am very thankful to have this support from Maid CC.

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're very happy to hear that Arlene, Clara, and Naomi were able to help you and your maid so well. It's great to know that you felt supported and that everything went smoothly. We’ll make sure to share your kind words with the team. Thanks again for choosing maids.cc!

Bewertet mit 5 von 5 Sternen

Chef Clara is very good

Chef Clara is very good. Very professional and give very well training to the maid.

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Ms. Jane. We're so happy to hear that you’re pleased with Chef Clara’s professionalism and the training she gives. Your kind words mean a lot to us.

Bewertet mit 5 von 5 Sternen

Arlene

Arlene, the cleaning trainer, is super capable, she is into the details in cleaning and ironing, doing a perfect job and teaching. If there was one more star I would add six stars for her!

14. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Ms. Eokr. We're so happy to hear that you had a great experience with Arlene. It's great to know her training and care made a big difference. We'll make sure she sees your kind words.

Bewertet mit 1 von 5 Sternen

I would leave a star rating of -10 if I…

I would leave a star rating of -10 if I could. Maid cc promised my maid an additional salary per month. She has not received this due to an error on their side. We have been following it up for more than 1 week and maid cc have acknowledged that they have made an error but are refusing to pay her. They are saying she needs to wait until next month. They said that the maid can go to the accommodation and collect the cash but the accommodation isn’t nearby. I have 3 children with the oldest being 4. I cannot drive her there, and nor should I given it’s their mistake. I suggested that they send a driver to our house with the cash but apparently this isn’t possible. Not sure why this isn’t possible given they can send a driver to deliver a maid and they also confirmed that the cash is at the accommodation. Clearly they are doing whatever they can to avoid paying her the money that is rightfully hers.

Maid cc lack compassion and integrity. They are playing with peoples livelihoods and that isn’t fair. I will not hire a maid through maid cc again due to this misalignment in values.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback. We're very sorry that your experience with our service wasn’t good. We know how important it is to solve things quickly. We also use several technologies to make our work faster and better, but we always want to support you in the right way. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Bewertet mit 1 von 5 Sternen

I had a very bad experience with Maid…

I had a very bad experience with Maid CC. I sponsored my maid’s visa through them and paid for two years. However, after only six months, the maid said she wanted to leave. All the money I spent went to waste. When I informed Maid CC about the situation, they completely ignored me and said there is nothing I can do because the maid can cancel her visa anytime she wants. There are no employer rights or proper support from their side. They take money for the visa but provide no help or responsibility afterward. Very unprofessional and disappointing service — I would not recommend dealing with them.

11. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Ms. Ayesha. We're very sorry that your experience wasn’t good. We always try to support both our clients and the maids, but sometimes things can happen that are outside our control. We also use different technologies to make our processes faster and more efficient. Our team will call you to fix this problem.

Bewertet mit 5 von 5 Sternen

Chef Clara was very helpful for Shirley…

Chef Clara was very helpful for Shirley to learn her how to cook. The dishes were tasty! Thank you for your help 🙏

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback. We're so happy to hear that Chef Clara was helpful and that Shirley enjoyed the food. We'll make sure to share your kind words with her. If you ever need more help, we're always here.

Bewertet mit 5 von 5 Sternen

Cynthia

Very helpful

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Bewertet mit 1 von 5 Sternen

Very very poor service

Very very poor service, maids personal hygiene is bad. The smell is very bad.

The service team is poor & unprofessional. Last mintues maid delivery cancellation . The watsapp service is veryyyyy poor, you are talking to a machine, wasting soo much time for simple request.

Appointments are mixed up. They claim maids have experience and they do not the basics. I am very disappointed. They cost more than 8k derham for 2.5 months with very poor quality!

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Ms. Refqa. We're very sorry that your experience with our maid wasn’t very good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We also use different technologies like chatbots to make things faster and smoother, but we’re sorry if it caused any confusion. Our team will call you to fix this problem.

Bewertet mit 1 von 5 Sternen

Horrific service

Horrific service - never trust a nanny from this company. The last nanny was sleeping with men in our bed when we were on holiday! We gave them another chance but this time we brought the nanny to Spain with us on holiday and half way through she began to tell us she knows her job and won’t do the ironing now and starting her shifts 30mins late while relaxing and eating and being on TikTok live. We sent her back to Dubai early only to find out after she left that she threw my Amiri shoes in the garbage on purpose and the bag was disposed of without us knowing. Tried to contact Maids cc and they blocked us from the app and sided with the nanny, not to mention the previous nanny was sleepingg with different men in our bed when we were travelling. This is a pathetic company on all levels. Disgusting!

28. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback. We're very sorry that your experience with our maid wasn’t very good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We also use several technologies to help improve our service and make things easier for our clients. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Bewertet mit 5 von 5 Sternen

Clara is very talented and is a great…

Clara is very talented and is a great cook she ensures the nanny does everything n her own and watches her

29. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback, Ms. Abeya. We're so happy to hear that you're pleased with Clara's work. It's great to know she's doing a good job and making sure everything is done well. We'll share your kind words with her. Thanks again for trusting maids.cc!

Bewertet mit 5 von 5 Sternen

We had the pleasure of working with…lor

We had the pleasure of working with Lor, and we can’t recommend her enough. She was incredibly patient throughout the process, taking the time to truly understand our family’s needs and concerns. Her professionalism, responsiveness, and ability to match us with the right person made all the difference. Thanks to her, we found someone who fits perfectly into our home. A truly skilled and trustworthy individual! 👌

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback!
We're so happy to hear that Lor gave you a great experience and helped you find the right match. She's a valued member of our team and we’ll share your kind words with her. We're always here if you need any help in the future!

Bewertet mit 5 von 5 Sternen

Kamelya, Maid Manager

Kamelya, Maid Manger is responsive to our request and attentive to detail to ensure the possible best match based on our needs. Excellent job.

27. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback!
We're very happy to know that Kamelya was responsive and helped you find the best match. We'll make sure to share your kind words with her. We're always here to support you!

Bewertet mit 5 von 5 Sternen

Lor is an amazing customer representative!

Lor is honestly amazing at what she does. So structured, so clear and all ears to the customers need. Works hard and tries finding the right fit depending on what we ask.

20. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're really glad to hear that Lor was helpful and listened to your needs. It’s great to know she made your experience smooth and clear. We’ll make sure to pass your kind words to her. Thanks for choosing maids.cc!

Bewertet mit 5 von 5 Sternen

Chef Clara

Chef Clara did a great job of helping Modesta feel confident in the kitchen and letting her know that it’s okay to ask questions or search for answers online if she’s not familiar with ingredients.

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're really happy to hear that Chef Clara was able to support Modesta and help her feel confident. It's nice to know she feels comfortable learning and asking questions. We always want our clients and maids to feel supported.

Bewertet mit 5 von 5 Sternen

Aya was great she called me and…

Aya was great she called me and listened to all the requirements and in an hour she prepared 3 matches and we actually really liked one. Hopefully she will be the suitable candidate for the family

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're so happy to hear that Aya was helpful and that you found a maid you really liked. We always want to make the process smooth and quick for you. If you ever need help again, we're always here.

Bewertet mit 5 von 5 Sternen

Thank you to Kamelya for finding our nanny!

Thank you so much to Kamelya for her help in finding the perfect nanny/housemaid for our family, she was kind, patient and clear in her communication throughout the process.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're very glad to hear that you had a good experience and found the right maid for your family. It's wonderful to know our team could support you well.

Bewertet mit 4 von 5 Sternen

It was great talking to aya

It was great talking to aya
She is very professional and helpful
Understood our request and provided best possible solution

16. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback.
We're really happy to hear that you had a good experience with Aya. She's always trying her best to help our clients. We'll make sure to share your kind words with her. Thanks again for your trust in maids.cc!

Bewertet mit 1 von 5 Sternen

The worse company and customer care

The worse company and specially customer care in Dubai
Don’t trust them with nothing
They don’t care about the maids and who has contracts they are so messy and most of the time took money and don’t pay to maid and ask maid to get cash from us. The most useless thing it’s the customer care
Many things there is not clear and they just took money to do them stuff instead give salary of this poor womens on the time and full
No words for the support team

11. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Maids.cc

Thank you for your feedback. We're very sorry to hear that you're not happy with your experience. We always want to be clear, and we’re truly sorry if things weren’t clear for you. We use different technologies to help improve how fast and smooth everything works, but we know this doesn't replace real support when needed. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Bewertet mit 1 von 5 Sternen

I have very very bad experience with…

I have very very bad experience with maid cc they wast my time for visa process 1 month and 6 days starting time they said they will complete just in 8 days but so so late and I lost my expensive things in my country because I can't go with out visa so don't go there .Muhammad Arshad

1. Juli 2025
Bewertung ohne vorherige Einladung
Maids.cc-Logo

Antwort von Maids.cc

Thank you for your feedback.
We're very sorry to hear that you're not happy with your experience. Even though we are always doing our best, delays can sometimes happen due to factors beyond our control. We know how frustrating this can be and we really want to help. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

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