One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Even 1 star is too much for this company. Absolute scam, trying to get a visa for my maid since 1.5 month and still not complete. Every time you need to spend hours talking to whatsapp bots before an... Mehr ansehen
Unternehmen hat geantwortet
Found a great nanny through maids.cc. Company also provides free training to Nannie’s/housekeepers by request. Our housekeeper/nanny has had two trainings with chef Samrawit Zeleke. Zamrawit is an exc... Mehr ansehen
Unternehmen hat geantwortet
Maids.cc intervened quickly and effectively when I had to replace the maid for my elderly mother. Ms. Sondoss Gharbi (maid manager) in particular understood my mother’s needs and helped us to select t... Mehr ansehen
Unternehmen hat geantwortet
3,2
Akzeptabel
238 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Mimiميمي شاطره وموهوبه وعندها خبره كبير…
Mimiميمي شاطره وموهوبه وعندها خبره كبير ومحترمه وبشوشه وبتحب الشغل وبتفهم كويس وبتدرب زوايخه كويس وبتابع الشغل ديما وبتعرف تستوعب كل اللي أنا عاوزاه شكرا ميمي لكل شي تفعليه من اجل راحتي❤️
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for choosing maids.cc, Ms. Mona. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
👎🏻👎🏻👎🏻 اسوأ تجرّبه علي الإطلاق
حقيقي ولا مره اتوفقنا في اي واحده من عندهم صارلنا سنه ونص تقريبا علي النظام الشهري لأنه وللأسف ولا واحده جت تصلح لأنه نحول عقدها ويصير سنوي ولا مربيه عندها خبره كل واحده تحكي صارلي سنتين وأربعه و٧ سنوات بشتغل وبس تجرب اي واحده فيهم تلاقيها ما تعرف حتي النظافه الشخصيه لحتي تعرف تنضف البيت وللأسف من كتر الاختلاط بالأولاد صرت اشم نفس الريحه فيهم وياريت علي قد كده ده اللي عندها Attitude واللي ألاقي بالشنطه تبعها اعوذو بالله حشرات وصراصير واللي تكذب واللي واللي ….. إلخ هدول المربيات حواراتهم كتير وما عندهم اسهل من الكذب واللف والدوران صراحه هي غلطتنا انه من بعد آخر مره لما المربيه المهمله وقعت بنتي واتفتحت ودخلت عمليات ما أخدنا اي اجراء قانوني ضدها وضد الشركه المسؤوله عن العاملات اللي توفرهم وعن المصداقيه وكله من ورا ناس ما بتراعي أكل عيشها ولا كلمتها ولا عندها ذره مسؤوليه … حسبي الله ونعم الوكيل
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're very sorry to hear that your experience wasn't good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Antwort von Maids.cc
Thank you for choosing maids.cc, Ms. Salam. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Incompetent Nannies
All of the nannies we got were very incompetent and shows no resilience. One inconvenience they would be asked to be sent back. Basically, they just want to follow a kid in a random mall and clean the house that's it. Very demanding nannies and expensive charge. One nanny even asked money from us and said she'll work for it but guess what, she asked to be returned and made up several lies against our family. We tried to get in touch with maids.cc to raise this issue but instead of getting our money back from her, she is pointing out that she has already worked for it (cleaning the house, cooking and taking care of our 2 year old boy). Last thing, these nannies are telling me they prefer "white families" over us Asians.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Mr. Duane. We're very sorry that your experience with our maids wasn’t very good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. Please know that we take all concerns seriously, and we never accept any kind of discrimination from anyone working with us. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Amazing client service - peace of mind
I must say that I am very positively surprised by how the Company keeps on improving itself on the client service side. I was facing an emergency situation with my previous nanny and I reached out to Maids.cc who assisted me immediately in securing the most suitable maid for my family needs. Thanks to Lor for her amazing assistance and follow up throughout the process and also post-hiring regularly reaching out to make sure that we are happy with the new hire 🙏🙏I highly recommend maids.cc to anyone that wants to
Hire a new maid with peace of mind !
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Raya. We're very happy to know you had a good experience with our service. It's great to hear that our team helped you fast and that you're happy with your new maid. We’re glad you recommend us.
Naomi Itambo was great
Naomi Itambo was great. She trained Phyllis in Indian style cooking and the food prepared was very tasty. Naomi was happy, polite, clean and very respectful. It was a pleasure to have her.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Sukanya. We're very happy to know that you had a good experience with Naomi. It's great to hear that you enjoyed the food. We’ll share your kind words with her.
Thank you Mimi
Thank you Mimi for your support with the ironing training. She has improved considerably. You trained her well!
As for the WhatsApp responses which are AI generated i suggested to please get it fixed as it is not in sync with actual appointment.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Amynah. We're very happy to hear that you’re pleased with Mimi’s training and improvement. We use several technologies, including AI, to help make our processes faster and more efficient, but we’re sorry if the messages weren’t in sync with your appointment.
Thanks chef clara to be here very kind…
Thanks chef clara to be here very kind and helpful to teach my maid
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Reihaneh. We're so happy to know that you liked Chef Clara’s service. Your kind words mean a lot to us and we’ll share them with her.
Chef Clara was extremely helpful and…
Chef Clara was extremely helpful and knowledgeable. Her recipes are absolutely delicious! My family is so happy!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're so happy to hear that you and your family enjoyed Chef Clara’s help and recipes. We’ll share your kind words with her.
Chef Clara was great and so helpful
Chef Clara was great and so helpful! Highly recommend her. Thank you!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Nicole. We're so happy to know that you liked Chef Clara’s service. Your kind words mean a lot to us and we’ll share them with her.
Great experience
Great experience, briefing and solid training for Chef Clara.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for choosing maids.cc, Ms. Andreea. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Very helpful and understanding
Very helpful and understanding. She communicates well with the helpers and the clients
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Mr. Khaled. We're so happy to hear that you had a good experience and that our team member was helpful and understanding. Clear communication is very important to us. We’ll share your kind words with her.
Thanks Biena for your assistance &…
Thanks Biena for your assistance & helping nature to find my requirement for maids. Hope get good service in future to.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're happy to hear that Biena was helpful and that you had a good experience. We always want to give the best service and make things easy for you.
Kamelya went above and beyond to find…
Kamelya went above and beyond to find me a suitable helper. She took her time to understand my needs and to match me with possible maids to suit. I am very happy with her service and help.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're so happy to hear that Kamelya gave you great service and helped you find the right maid. We'll make sure to share your kind words with her and the team. We're always glad when our clients are happy.
Great trainer and very helpful
Clara was very helpful and patient to train for cooking
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Joanne in Palm Jumeirah Mall today at…
Joanne in Palm Jumeirah Mall today at 13:15 just told me she is wasting her time speaking to me when I asked regarding prices.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're very sorry to hear that your experience wasn't good. We always want to be clear and helpful when talking about our services. This is not the kind of service we want to give to our clients. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
terrible customer service
terrible customer service, the staff doesn't know what they are doing
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're truly sorry to hear that you’re not happy with your experience. We always make sure to have clear communication and that we’re very sorry that you got confused. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I payed 10000 Aed for the visa of our…
I payed 10000 Aed for the visa of our nanny, they were super responsive when they needed the payment but went silent after that!!!
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Rabia. We're very sorry to hear that your experience wasn’t good. Even though we’re always doing our best, delays can sometimes happen due to factors beyond our control. We always try to make sure our communication is straightforward. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
First of all please deactivate your AI…
First of all please deactivate your AI chat bot service it is extremely inconvenient and sends wrong messages to clients.
Lor came to the rescue and did a great job with the maid selection options and her follow up and punctual service is great!!
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Engy. We're very sorry to hear that you had a bad experience earlier. We use different technologies, including chatbots, to make our service faster and more efficient, but we know that sometimes it can be confusing. We're happy to know that Lor was able to help you well.
Arlene and Biena at mall of emirates…
Arlene and Biena at mall of emirates are very sweet and polite employee I receive a very kind and polite treatment from this two ladies.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback.
We're really happy to hear that Arlene and Biena gave you such kind and polite service. We'll make sure to thank them for taking good care of you. We hope to always give you the same great experience.
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