They do a reasonably good job and are dependable. When I went to a bi monthly approach, the quality of service fell off the table. I had an entire room that was ignored. I didn't catch the mistake unt... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Jayne cleaned my townhouse on August/18, and like always she did an excellent and thorough job. She plays close attention to areas that otherwise may get missed. I would recommend MaidPro for all of... Mehr ansehen
I work for an international personal assistant company that performs tasks for our members. I had to source quotes for house cleaning in Pittsburg. Because your website blocks certain areas to log on,... Mehr ansehen
After the cleaning crew spent 4 hours my husband and I had to go through the whole house and re-clean. We noticed that they vacuumed and did appliances but not detailed with a full house deep clean as... Mehr ansehen
Unternehmensdetails
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Professional home cleaning services.
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very professional, pleasant attitude and excellent work performance
very professional, excellent attitude, exceptional work would recommend. my home looks brand new and smells wonderful!!! i can now breathe better with the dust being removed.
EXCELLENT Care
MAID Pro is excellent cleaning service been a customer for 5 years Mario attends to my busy scedule with his team thorough n Efficient Thank You Robbie
Outstanding Service by Maid Pro!
I've used Maid Pro of Bethlehem Lehigh Valley for over 8 years. The staff has been excellent and provided outstanding service. I have been so pleased I asked to have Stu and his team provide cleaning services at my office. But unfortunately my office is outside of his area. I highly recommend this Maid Pro service!
My air conditioning was not working the…
My air conditioning was not working the day scheduled for cleaning. Maid Pro named Mirelis still cleaned my house in uncomfortable conditions due to house being hot. I appreciate her dedication, awesome work ethics and putting her customer first.
Very unprofessional and rude owner
Very unprofessional and rude owner, I spoke with a lady for an hour and explained what I wanted, she promised to do them. She said it would take about three hours todo the job and charged me 171 dollars. But after the team came, they did not want to do a lot of things like clean the inside of the window, did not clean cabinets to remove grimes only like dusting, they came to dust off not clean, they left without cleaning porch when it was on the list, i asked the team to do it, then they said they forgot, all the floors were left dirty as they were , they just mopped a little part not the sides where I have grime settled. They were like rushing and constantly saying they were not aware of doing them when the lady I spoke to said the team would do them. I have not had such a horrible service before. Three people came, one was on the phone constantly left the home, basically stayed for hour and thirty minutes and charged me 171 dollars and the rooms look not clean, when I spoke with the guy who claimed to be owner , he was beyond rude, and said they cant stay more than hour 45 mins, I am furious because I felt the owner stole my money by delivering so little service. This is a horrible company, put out good reviews only . What a big lie. If I were you , beware and never do business with them
Poor Cleaning Job
They were tasked to clean an empty 2 br 1b apartment to prepare for a move in. I was charged $200 (the full rate for three hours) after the lady was only in there for 2ish hours. And she did a shoddy job cleaning as well. There was dust on the floor and oil muck on the cabinets still. The bathroom faucets weren’t even wiped. When I called to complain they did offer to send out another lady but there was no time for me to really even try that out. The only accommodation they provided was $25 off for the terrible cleaning job & another $30 off because she wasn’t there for the full 3 hours. I essentially paid 145 for someone to spray fabreeze. Weak customer service and I’m never using this place again.
Great team and professional
Great team and professional, quick, quality work. Pleased with Kristina and Shaeley.
Sharon and Allyna cleaned my house last…
Sharon and Allyna cleaned my house last time and did an excellent job. They are friendly and a joy to have in our home. Thank you, Maidpro.
I love my maids from Maid Pro
I would just like to say that I am new to Maid Pros as I have returned to work full time. Our workers are Linda and Angelica. They could not be kinder or more careful not to disturb our home and belongings. The girls made my bed and tucked in my comforter into the bed frame. It beautiful and I will now make my bed this way as well. The hardwood floors sparkle and when I return home the entire house smells so lovely. Linda and Angelica are so gentle with our wood furniture and every week I notice more and more attention to detail. My hard wood banister and staircase in immaculate. Linda and Angelica are very respectful and careful not to disturb our routine. Maid Pros works for us! We have tried other Maid services but the ones we have tried are so rough on the furniture, walls and floors. I was cautious this time but my fears were not realized with Maid Pro. Lastly, the girls leave a detailed 49 Point Checklist of services performed and ask that if you have any special requests to please let them know.
Thank you Linda and Angelica and Maid Pro’s
Ms. Latonya Waller
Ms. Laura and Justine did a great job cleaning my home.
Catherine cleaned my house today and…
Catherine cleaned my house today and she was wonderful. She questioned me as to what I needed her to do and then proceeded to do it; I would have her back anytime.
Ashley - thank you so much for taking good notes from our last visit with my special Pet Needs the house looks & smells great! Thank you so much!!!!
Ashley, Bryanna and Veronica cleaned my home today, that were Fabulous!
Ashley is a TRUE Professional, spot on with cleaning. I have had two cleanings with the Fort Mill/Rock Hill office and they aim to please, ready to sign up for a regular service!
Sam did another wonderful job!
HIGHLY RECOMMEND, 5 STAR PLEASURE SPEAKING TO MARK AND…
A PLEASURE SPEAKING TO MARK AND LARRY/OWNER ON THE SAME DAY. BOOKED THE APPT. THE 2 LADIES WERE AWESOME!! JESSICA AND FANNIE. THEY DESERVE THEIR MULTIPLE 5 STAR REVIEWS, AND I AM ONE OF THEM. LARRY DROPPED-BY TO SAY HI AND CHECK ON THINGS. IN 2 WORDS...HIGHLY RECOMMEND MAIDPRO. ALL COMPANIES ARE NOT THE SAME, THEY ARE THE BEST!!
A POSITIVE REVIEW WAS EASY. GAVE THE 2 LADIES $50 EACH. THEY MADE MY DAY!!
We have used Maid Pro for the past…
We have used Maid Pro for the past year(s) and have nothing but praise for the cleaning person (BRI) . However what management is concerned is totally questionable. When Bri was not available, the Company was notified at 7:00 A.M. in the morning , but did not contact us, to advise that Bri would not be available to-day. (her appointment was for 9:00 A.M.). When I called at 10:15 A.M. to inquire what happened to Bri, I was curtly told, that a substitute cleaner would be available later on (11:30A.M.?). I asked why we were not notified of this situation , and why they waited for me to call them, because we were very concerned about what happened to BRI? It was with heavy heart to have to cancel our services with Maid Pro, since their management is way off. being Maid PRO!
Customer service is a joke
Customer service is a joke, I've phoned this company for 3 days trying to schedule a cleaning and have been left hanging waiting for a call back twice by different representatives. They're eager to send a quote but not to follow through. I'll be going with a different cleaning service as they've lost my business.
the worst company
the worst company by far the dont know what clean is they damaged my newly laid down laminate by putting a large scratch , when put in a complaint on the day it happened i was told the contractor had to put in complaint ,since they were the one to hire them,even though it was my house , then when the contractor put in complaint he was told i had to put in complaint . i have been given nothing but a run around since april 9 2021
I paid double of what I expected to pay…
I paid double of what I expected to pay for average service, that frankly if I had the time I could have done better. I called Maid Pro on West Chestnut in Springfield, Mo for a one-time cleaning with no extra services, other than the basic housecleaning. I have a 1300 square foot home with 3 bd, 2 bath. I instructed them not to touch one of the bedrooms that I had cleaned myself. Another bedroom only needed an end table dusted and very little to vacuum. I was quoted 60/hour for the one-time job. I was NOT told that if 2 people showed it would be double the price! They were in my home 2 hrs and 15 min. I was shocked to get billed $305.00!! It was not worth the money at all, and I will never use their service again, or recommend it! (For what they did, I could have done myself in less than 2 hours for sure. I was just in a bind and expecting family from out of state.) 😕
MaidPro Orlando East is the worst…
I got MaidPro Orlando East to do a one time cleaning. They charge top dollar so I was expecting a high level of service. In fact, the quality of cleaning service provided was dismally poor and my wife and I are extremely disappointed. The two maids came at different times, which was odd to begin with. The first maid did some cleaning in the bathroom but missed multiple items listed in the MaidPro 49 point checklist. Things on the checklist she visibly did NOT do included:
• Tub and shower tiles scrubbed, disinfected and rinsed
• Toilets disinfected insides and out
• Towels neatly hung and folded
• Sinks scrubbed and disinfected
I don’t know what she was doing all the time she was present but it wasn't three hours of cleaning. She didn't vacuum or clean furniture in the bedrooms she was working in either.
The second maid, when she finally arrived, seemed more efficient and did a good job of cleaning the kitchen and living area. My wife, having checked the upstairs level the first maid was working in, drew the second maid’s attention to all the things that had been missed. (First maid had left by this time). The second maid said she was shocked at the poor quality of work and cleaned a utility room upstairs the first maid had completely missed. As a result, the second maid didn’t have time to do anything on our lowest level, including a bathroom we needed cleaned.
Before she left, the second maid apologized for the poor standard of service. She said she would tell the office manager right away and the manager would call me first thing Monday to arrange for a maid to return and finish the job. Because MaidPro offers a Re-Cleaning Guarantee, I assumed this would be routine. How wrong I was. The manager, Jolene Viano, did not in fact call so I called her. I explained that I was dissatisfied with aspects of the cleaning and I would like some areas properly cleaned. She was defensive and hostile from the outset. First, she stated that my wife was very happy with the service and given the maid a big tip. Neither of these things is true – she just flat out lied to me. Then she tried to deflect from the issue by saying repeatedly that the grout in the shower was in poor condition (I never said anything about grout). She repeatedly refused to honor the recleaning guarantee, so I am left out of pocket with a half cleaned house.
I understand things sometimes go wrong with services but I am still in disbelief at how bad an experience this was and the manager’s complete lack of interest in redressing the issues.
How this company gets good reviews is a mystery ("family and friends"?). I would have done better with any random cleaning service off the internet. Strongly advise avoiding MaidPro Orlando East.
Madeleine came and cleaned my house…
Madeleine came and cleaned my house today. I am very much pleased with her. She paid attention to a lot of details and made my house smell amazing. I truly hope I get to keep her. Thank you so much.
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