MaidPro Bewertungen 

I was told someone would show up at 12noon, but no one did. I followed up at 12:45pm. I called back at 1:45pm only to be hung up on over and over. They'd pick up the phone, and immediately hang up.

They did so 10 times. I consider myself lucky considering the experiences I've read on this site.

Yaneth and Vero did a great job cleaning our condo. I should’ve started this service sooner as I am enjoying it so much,

Melody is excellent. She takes pride in what she does and it shows in her work. She is dependable and trustworthy, mature and responsible.

$70 per hour for a cleaner plus tips. Scam. Hundreds of robocalls from "Michelle". Wanted to drop from bi-weekly to monthly as was satisfied with cleaner but going overseas for 3 months - but quoted $160 for 2 and a half hours cleaning a month. $70 plus tips for a cleaner!!!! Customer service representative made my decision to cancel easy as she was rude, argumentative, aggressive and could not explain anything. Have found another company with better rates and NO robo calls and texts and with better customer service representative. Just a nightmare dealing with them, which is sad, as their underpaid cleaner was excellent (I had to subsidise her meager salary with tips - while I paid over $50 per hour.) These franchise owners just unbelievably greedy and totally disjointed from reality. Maybe just this franchise. Very disappointed.

Patty, our Pro from Middletown, Delaware is the bomb! Not only does she spend four hours cleaning our home, but she uses that time efficiently. Every little piece is cleaned, dusted, mopped and vacuumed. And, on top of her efficiency, her affable personality makes her so easy to have in our home. In the many years we've used MaidPro cleaners, Patty is at the top of the list.

This is the best ,Amanda and Alexia. Went far beyond I expected. This is a 5 star review.
Paul Mercer

BEWARE!!!! BEWARE!!!! I am absolutely disgusted with MaidPro in Orange. I hired them to clean my house and ended up having my jewelry stolen by one of their employees, Kim. I had been using MaidPro for 2 years and never had any issues until now. Kim had been working for me for a while and seemed trustworthy, but looking back, I realized that little things had gone missing before, like medications.

I filed a police report and criminal charges against Kim, but when I contacted MaidPro about the situation, they refused to take any responsibility. They claimed that they had no control over their employees’ actions and refused to compensate me for my stolen jewelry.

I am appalled by MaidPro’s lack of accountability and their failure to address the criminal behavior of their employees. I will never use their services again and I urge others to beware of the risks involved in hiring MaidPro. It’s not worth the risk of having your belongings stolen by their untrustworthy employees. BEWARE!!!

Today Kylie came to clean our house. We couldn’t have been happier with the outcome. She quietly worked around all the activity. She payed special attention to our bathrooms. We really appreciated that since we had just had house guests. We have her every other week and we are consistently happy with her dedication to her work.

Both my wife and I have bad knees. We needed someone to come in and clean our tiled shower. LaTanya from MaidPro, Mason, OH came and did a wonder job. Will be having her come back.

Maid Pro with their manager and team clean so well for our nonprofit Nature's Edge Therapy Center! They are kind, respectful and on time! The detail is exceptional- thank you all!

I do not recommend this cleaning service. They charge you more than agreed or clean fewer areas than agreed. Additionally, they do not cancel a cleaning service, not even for a family death. The cleaning ladies do a good job. The problem or bottleneck is in the administrative process. Get safe from the troubles!

I've been bed ridden, so my house was a wreck. Tyra, Issac, and Morgan came in like a whirwind and cleaned almost everythingl! I am very comfortable now. Thank you guys!

Re: MaidPro, Reno, Nevada

BEWARE POTENTIAL CUSTOMERS!!!!!!! When I called to start a contract with these folks I was told the pricing was $54/hr plus a $15/travel fee. Three guys show up and they tell me after being here 2.5/hrs that it’s $447.00. After calling the company, they THEN conveniently explain that it’s $54/hr multiplied by 3, since they sent three cleaners!!! Unbelievable that they don’t disclose this or provide this important information to people. TOTAL SCAM.

*I should disclose, the person that did NOT disclose these fine details to me upon scheduling was Megan. So, if you schedule with her BEWARE that you are likely not getting the full details on the pricing and process.

*The owner did call and was extremely professional, explaining things to me, as they should have been from the get-go. I will give the owner kudos. Although I’m so disgusted with the non-disclosure of information, I am impressed by how he handles unsatisfied customers.

*The three cleaners were very nice and did a good job cleaning. I made sure to tip them for their hard work. Shame on the company for putting them in these awkward situations with customers. I feel so bad for these guys.

Anyway, terrible experience - I feel so duped. I highly recommend asking every question you can think of, asking how many cleaners they’ll send and for a more accurate quote. Save yourself from being taken advantage of and make them put it in writing BEFORE they show up to clean your home.

BEWARE-HIRE ANOTHER COMPANY!

Sabrina gave great service. She was very conscientious and helpful in addressing a cleaning concern I had.

I started with MaidPro several months ago and I am so glad I did. Their office staff was friendly and knowledgable in explaining their policy and scheduling to help me set up my first cleaning.
I started with Diana and then recently have Erin. Both girls were very meticulous in following my instruction in the areas that needed the most attention. They were not only thorough but also considerate of my needs since I am 80 yrs. old.

The cleaning is good, but the policies of the company do not work. Life gets busy sometimes and we have to cancel. Work tells you they need you to come in an extra day very last minute or you have an emergency. Don't waste your time trying to explain it to them! They don't care. They will charge you fees and justify it in all sorts of ways. STAY AWAY!!!!

Not professional at all. They came in not wanting to clean. 3 so called pro's. I had my oven, fridge and 1.5 bathrooms. They did not clean the top of the fridge, bottom of the oven and the floors in the upstairs bathroom. They arrived at 1:40 and did not start cleaning my house til 3pm because they did not want to clean the oven. Then they accused me of having a roach infestation. This was actually the third time using their services but this time they have infuriated me. They didn't even clean within the allotted 4 hours. I will never use the service or recommend to anyone. They use to charge me $150 plus for the service and this time they charged me $350. Definitely not worth the money!! They were standing around giggling and laughing. They wouldn't even acknowledge me. Horrible.

Poor work ethic and priced too high. It was a ripoff. They purposely do a half a$$ job and then rely on you to point out where they went wrong. Days later the cone back, maybe, to fix what they should have cleaned in the first place. They’re original estimate doubled because they clean slowly. Would not recommend.

MaidPro is simply the best and Michelle is the best of the best!!!!