Madam Muse Bewertungen 

Took much longer than expected to arrive. Doesn’t fit, not supportive. Emailed 3 times asking for details to return with no response, yet still spammed with their sales emails.

I bought two bras, paid for fast shipping and it it kept being delayed, when I got it after using their sizer on the website, the bras are too small. I have emailed them twice, tried to contact them on Facebook but no reply. There is no phone number either. I have requested a return and refund but nobody will reply to me!
Do not buy from them! Save yourself the headache!

The bra seems to be OK and is comfortable - only worn for a day. My main issue is with the company. I ordered from a Facebook ad (after it appeared in my feed a million times along with other brands!). I received no email response, and the only reason I knew I had ordered was that it appeared on my bank statement. It took 2 weeks to arrive by which time I'd almost forgotten about it. The package contained no receipt, no company information, no return information - nothing - just the bra. So if I wanted to return it I would have had to hunt them down on the internet. Perhaps it's different if you order from their website, but it doesn't present them as a particularly professional company. I did eventually find their website, and upon checking their About Us page, it mentions nothing about the company - another red flag in my view.

The bra did not fit, despite following the sizing and measurements and when contacting them to ask to return it, I have been ignored. I would not recommend this company.

They took an extremely long time to send it to me, and then as I said they did not let me return the item as they ignored me

Ordered 2 bras. Based on thier size chart ordered large. Waited 3 weeks for the items to arrive. Opened 1 package to try on and bra was very loose. According to their website you can exchange or return within 60 days. I wanted to exchange for medium-sized. I have emailed their support office over 10 times maybe more. Never a response. Wish I had read Trustpilot reviews first. Don't waste your money or time on this company.

Madam Muse has fantastic products, really well made, great material & super comfy. Their customer service is out of this world. It seems rare to find these days, but as any company should do, they go above & beyond. Very quick correspondence & they always have a solution for any issue.

Terrible customer service. Do not believe their policies. They are basically non-responsive. I've been trying to return or exchange for a month now. I should have believed the other reviewers!
And see their response, below? They are full of it. They just SAY they want the opportunity to resolve, but they don't actually do anything. This is just for show on their part.

Don't trust bras that only have sizes S, M, L etc. They don't fit. This company doesn't respond when you ask for a return either.

Also, if you don't like their product the return options are shit. You get store credit (hell no), get 30% back, or pay full shipping (IF you still have the original packaging). Gross.

I ordered a bra, it did arrive but took at least three weeks.
Put on for the first time today and feels comfy, so hopefully worth the wait.

I ordered two bras according to their sizing instructions. Both are too small and do not eliminate back fat, as they claim. I've been trying for two weeks to get information on returning them, but they have provided no response, just additional sales emails.

Fit for the Jelly bra is ok. Balconette sizing is completely off, far to small. Waiting for weeks for the return instructions to be sent then was offered a bigger size (which they don't offer). Still waiting.

No support, breasts spill out, the elastic band rolls up. In short, none of the promised "wow" effect—and it’s uncomfortable.

I ordered a size large initially and it was too big. I contacted the company and, although it took a really long time to get sorted out, they did send me a medium and it fits GREAT! I am very happy with the bra as well as the customer service I received.

I still haven't received my order that I've placed weeks ago. No tracking number or any information about my order either . I am trying to get a refund but no answer about that either. I feel like I was scammed and I can't get my money back! Don't order from this company.

I’m disappointed with the bras I bought after all the positive video reviews online. I bought the correct size according to the size guide. However, I have lots of overspill, and although the straps are tightened to the maximum, they are not tight enough. I've written to the company but after over a month, still haven't had a response.

Absolutely horrendous. They reply to the review. But make no effort to fix your issues, considering they have your emails regarding issues. DO NOT BUY FROM THIS COMPANY!! AVOID AT ALL COST!.

Too big at back. Too small at
Front. Took ages to arrive

Contacted 4 times now asking to exchange/refund my order. This should be a simple rectification.

Ordered bra which took over 3 weeks to arrive, unfortunately it does not fit correctly it us too large across the back. I have emailed 3 times so far to sort out return or exchange but no response as yet!

Would give 0 if possible. Took ages for item to be delivered. Once received, it does not fit. I am a 36HH and it does not cover up whatsoever. I have emailed the company 3 times in total on how to get a refund and no response. Do not waste your money on this.