1. It was easy and seamless to swap from physical card to e-sim just by following the prompts. 2. Quick swap and activation. 3. I started enjoying my e-sim almost immediately. 4. I'm satisfied... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Its too complicated. Pay first then worry about about loosing my old number. Had to phone customer service to get some reassurance (agent was helpful) but process is not easy. ...actually my phone... Mehr ansehen
Unternehmen hat geantwortet
I purchased a LycaMobile eSIM for €8.99, but it did not work. I could not make calls, send texts or use mobile data. I contacted customer service requesting a refund and cancellation of automat... Mehr ansehen
Unternehmen hat geantwortet
I swapped a physical SIM for an eSIM. After logging in to my Lycamobile account, the process was well detailed and had clear instructions. I could do switch in a matter of minutes.
2,9
Akzeptabel
4133 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lyca Mobile IE
Dear Noor,
We are absolutely thrilled to hear that your experience was so seamless and straightforward. Thank you for taking the time to share your positive feedback with us, as your support is truly appreciated and motivates our team to keep delivering great service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Advised transaction has failed but…
Advised transaction has failed but money is deducted now.
Not sure will it be resent to account
Not able to buy bundle again
17. Oktober 2026
Antwort von Lyca Mobile IE
Dear Divyanshu,
We sincerely apologise for the inconvenience caused by the failed transaction despite the deduction from your account. We understand your concern about whether the payment will be refunded and the difficulty you’re experiencing purchasing another bundle.
We have received the details you provided and will investigate the payment issue thoroughly, working towards resolving your concerns as soon as possible. Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Easy to set up
17. Oktober 2026
Antwort von Lyca Mobile IE
Dear philip,
We are glad you enjoyed your experience. We appreciate your feedback about how simple our product was to assemble.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Cannot activate or log in
Cannot activate or log in. Tried calling but disaster of a bit. Same with both chat. Disaster. Useless.
16. Oktober 2026
Antwort von Lyca Mobile IE
Dear Mark
We sincerely apologise for the difficulties you experienced with activating your service and logging into your account, as well as the frustrating experience with our phone and chat support. We understand your disappointment and regret that you did not receive the assistance you expected.
We have received the details you provided and will investigate the matter thoroughly, working towards resolving your concerns as soon as possible. Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I thought I was switching my plan to…
I thought I was switching my plan to the new one but now I have a new eSIM and a new number. Please help!
17. Oktober 2026
Antwort von Lyca Mobile IE
Dear Paul,
We sincerely apologise for the confusion and inconvenience caused by receiving a new eSIM and mobile number when you intended to switch your existing plan. We understand how frustrating and concerning this must be, especially when you expected to keep your current number and simply change your plan.
We have received the details you provided and will investigate the matter thoroughly to understand what happened and determine the appropriate next steps. Our team will work towards resolving your concerns as soon as possible. Thank you for bringing this to our attention and for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Nick,
We are absolutely delighted to receive your five-star rating! It is wonderful to hear that you found our service so simple and straightforward to navigate. We always aim to provide a user-friendly experience, and knowing we succeeded makes our team very proud. Thank you for sharing your positive feedback with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Super connect. I like it
17. Oktober 2026
Antwort von Lyca Mobile IE
Dear Volodymyr,
We are glad you enjoyed our great connectivity. Thank you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Michael,
We are glad you joined us. We hope your new card arrives quickly so we can help you get started soon. Thank you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
My dissatisfaction is that if I have no…
My dissatisfaction is that if I have no internet, I can't top up my account. My friend entered my number correctly and paid the loan to top up my account. And after two days I still don't have the funds because I didn't get the code from you.
16. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the inconvenience and frustration caused by the delay in receiving your top-up credit. We understand how difficult it must be to arrange a top-up through your friend when you have no internet access, only to find that the funds have still not appeared in your account after two days. We also regret the inconvenience caused by not receiving the required confirmation code.
We have received the details you provided and will investigate the matter thoroughly to determine why the top-up has not been credited to your account. Our team will work towards resolving your concerns as soon as possible. Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I recharged 3gb data recharge but…
I recharged 3gb data recharge but mobile internet is not working
17. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the inconvenience and frustration caused by your mobile internet not working despite recharging your data package. We understand how disappointing it must be to purchase a data package expecting uninterrupted internet access, only to find that the service is not working as expected. We regret the inconvenience this has caused and appreciate you bringing this matter to our attention.
We have received the details you provided and will investigate the issue thoroughly to identify the cause of the connectivity problem and check why your mobile data is not working as expected. Our team will work towards resolving your concerns and restoring your internet service as soon as possible.
Thank you for your patience and understanding while we look into this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
EU Roaming Fail!
I am using Lyca Mobile’s Ireland Plus 12M plan, but cannot access roaming data while I am now in Hungary. I had to spend additional money to get the EU Roaming Pass S for the data to work on my phone. What a ripoff!
16. Oktober 2026
Antwort von Lyca Mobile IE
Dear Alex,
We sincerely apologise for the difficulties you experienced accessing roaming data in Hungary while using your Lyca Mobile Ireland Plus 12M plan. We understand how frustrating and disappointing it must have been to find that your roaming data was not working as expected and that you had to purchase an additional roaming pass to access the internet. We regret the inconvenience this situation has caused.
We have received the details you provided and will investigate the matter thoroughly to understand why your roaming data was unavailable under your existing plan. Our team will work towards resolving your concerns as soon as possible. Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Fantastic network
16. Oktober 2026
Antwort von Lyca Mobile IE
Dear Muhammad,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Port in easily and seamless!
16. Oktober 2026
Antwort von Lyca Mobile IE
Dear Abdelgadir,
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that your number transfer process was quick, smooth, and completely hassle-free. Our team works hard to ensure a seamless transition for all our customers, and it is incredibly rewarding to know we met your expectations. We truly appreciate your support and are excited to have you with us!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Overall, acceptable
Overall, I’m satisfied with the performance of my LycaMobile plan, which I bought on a recent trip to the Republic of Ireland. It provided the coverage I was looking for at a low price, with the disappointing exception of dropping out completely when I crossed into Northern Ireland for one day, forcing me to resort to analog navigation instead with no access to data.
Upon my return home, I was able to cancel my plan with relative ease. Unfortunately, I couldn’t do it through Lycamobile’s App or website. Still, LycaMobile’s support staff answered my email request within a couple of days, and followed through with my cancellation after we exchanged a couple of messages. The support staff were rotating, meaning that a different staff member answered each of my messages. I find this support setup disorienting. For an improved customer experience, I’d recommend that each staff member be kept on the same client ticket until it’s resolved, after which a new ticket can replace it.
3. August 2026
Antwort von Lyca Mobile IE
Dear Michael,
Thank you for sharing your detailed feedback. We’re pleased to hear that you were generally satisfied with our plan’s performance and pricing. However, we sincerely apologise for the roaming connectivity issues in Northern Ireland, the difficulties cancelling through our app and website, and the inconvenience caused by receiving responses from different team members.
We appreciate your suggestions and will review your concerns to help improve our services and customer experience. Thank you for your valuable feedback and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Scumbags
Scumbags. Stole money from me with unauthorised recurring transactions and won’t return it.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile IE
Dear Darren,
We sincerely apologise for the concerns regarding recurring charges and your refund request. We understand your frustration and regret the inconvenience caused.
Please share your Lyca Mobile number, registered email ID, and any reference number you have by emailing trustpilotreview@lycamobile.com. Our team will investigate this matter thoroughly and work towards resolving your concerns as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Mario,
We sincerely apologise that your unlimited bundle is not working as expected and that you are unable to access mobile data. We understand how frustrating this must be, especially when you have purchased a plan expecting uninterrupted connectivity.
We have received the details you provided and will investigate this matter thoroughly, working towards resolving the issue as soon as possible.
Thank you for your patience and understanding while we look into your concerns.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I have facing network issue when I need…
I have facing network issue when I need more and the app work also very worse and slow
15. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the network connectivity issues and the poor performance of our mobile app. We understand how frustrating it can be when you need a reliable connection and the app is slow to respond.
We have received the details you provided and will investigate these concerns thoroughly, working towards resolving them as soon as possible.
Thank you for your patience and understanding. We appreciate your feedback and regret the inconvenience caused.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We are glad you enjoyed our internet service. Thank you for your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Just amazing how easy to set up
Just amazed how quick and easy lyca mobile is to set up. Can highly recommend their plans to anyone.
15. Oktober 2026
Antwort von Lyca Mobile IE
Dear Knut,
We are glad you enjoyed your experience with our quick and simple activation process. We appreciate your positive feedback and are happy to hear our mobile plans are highly recommended.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I don't know how to register it as it…
I don't know how to register it as it says copy both but cant get back to copy the other no, very frustrating and confusing
15. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the difficulties you experienced during the registration process. We understand how confusing and frustrating it can be when you are unable to return to enter the required information and complete your registration.
We have received the details you provided and will investigate this matter thoroughly, working towards resolving the issue as soon as possible.
Thank you for your patience and understanding. We regret the inconvenience caused and appreciate you bringing this to our attention.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.