Very helpful and friendly staff so far. All staff I've encountered after my first day deserve 5 if not 6 stars. (both support team and game hosts) However, there are a lot of convoluted rules and reg... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Casino is refusing to pay out my winnings despite assurances that my account is fully verified. When asked for further information they state my account is under an "account review". Of course they ca... Mehr ansehen
Unternehmen hat geantwortet
Lucky247 has a great selection of slots and offers regular bonuses. The 50x wagering is fairly standard nowadays among online casinos. However they have still not added a button whereby players can... Mehr ansehen
Lots of old games, not many new games to play and games that tease you into thinking they will drop the bonus feature but then don't (13times on one game) Assuming you want bonus funds when you depo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Lucky 247 Casino
Vom Unternehmen geschrieben
- Lucky 247 online casino and mobile casino provides players with a fun, safe online casino experience with high quality graphics and over 300 casino games.
- Our response to the current situation
- At Lucky 247, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@lucky247.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktinformationen
Vereinigtes Königreich
- support@lucky247.com
- lucky247.com
Das sollten Sie wissen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good representive quick very good
rachael so helpful.x
Great customer service from jack
Great customer service from jack
Quickly resolved my issue
Thanks 5*
rachel
rachel, very helpful - i had an issue getting some funds released and she assured me that the documents i had sent were acceptable and put my mind at ease :)
WORST CASINO
I registered using a link that offered me 50fs as well as a 100% match bonus. I was only given the free spins I then deposited another 60-80 after the initial 20 deposit and each time no bonus was granted I then went to chat to request a bonus for the previous deposits and was given 5bonus! When I asked for more the host offered to exchange the 5 for 20fs on the 9line game cool buck..the same "crappy" game the 50fs were on. I then receive an email with fs for which I won 99cents and immediately followed an email requesting I d and proof of address etc...I will not be depositing with this casino again!!!!!

Antwort von Lucky247 Casino
Jamie was a great help!
Defiantly would recommend casino site…
Defiantly would recommend casino site to others
It's not always about the win
I don't have good plays here every single deposit I have e made has been extremely bad luck but on the up side that keeps me playing here is the chat live help team they are always without fail fast at response and extremely kind and generous !! That alone makes me happy
Terrible site..poor game options..very…
Terrible site..poor game options..very poor customer care support and one of the first sites where I knew I didn't have any chance of winning

Antwort von Lucky247 Casino
No bonus offerings or payouts as yet
No bonus offerings or payouts as yet, huge difference between this casino and some of the others.

Antwort von Lucky247 Casino
Lucky 247casino is a sham
Lucky 247casino is a sham , I won about 4000 pound and they confiscated it all , saying I broke there terms and conditions about the bonus wagering , even though my bets/stake were coming out of both bonus credit and my own balance credits , it was unfair for them to confiscate it all , in the proscess of a solicitor now , stay away!!

Antwort von Lucky247 Casino
Nice casino with decent selection of…
Nice casino with decent selection of mostly microgaming slots and nice bonuses. Stopped playing here mostly because of missing payment options, I like Trustly or at least Instant Banking which they did not allow last time I checked.

Antwort von Lucky247 Casino
It's ok I never get to play long when I…
It's ok I never get to play long when I deposit which sucks not enough free bonuss
Ok I did as the reply said and I got a 50%bonus up to 20 bucks like
?

Antwort von Lucky247 Casino
I love dealing an charting to Rachael…
I love dealing an charting to Rachael she is very lovely an so polite.
I would also love a super big win lucky247 :)
To be honest I havnt had too much luck…
To be honest I havnt had too much luck with lucky247 but I liked playing the games and loved the bonuses
Good site,with good games.wagering…
Good site,with good games.wagering requirements are a bit steep,but it's the only site that gives me a chance to make it past the wagering.Only one other thing is the amount of time reversing a withdrawal is available,it would be perfect if it was only 24hrs 👍
Right now I am still waiting on a $9400…
Right now I am still waiting on a $9400 total withdrawal from a few withdrawals from the beginning of May. I emailed support...nobody acknowledges or replies to my emails, I have sent copies of my bank statement to show amount did not go in my bank account. I contacted live support quite a few times...last time this morning..but I keep getting the same response that the finance team is looking into this and to please wait 3 to 5 business days...last support I was told I have to wait up to five business days for the finance team to get me an ARN number...since I have been asking for weeks, I would think they would that ARN number handy now so I can go track the payment. I must say the online support is very friendly, but unfortunately they cannot help getting the money in my bank, they can only pass information on to the finance team. I don’t understand why I am not getting emails back updating me on the withdrawal....they have put other withdrawals in my bank account already, so there shouldn’t be an issue. Now I will have to wait another week, which will be putting it close to two months since I withdrew☹️....on the plus side, I have received other smaller withdrawals with no problem, one amount being $7500....I just want to clear this larger one up and hope I am not being scammed 😊
Yvonne Piche
Lucky247 replied to this on June 20th....I just found the response in my junk box on July 2nd. I responded right away as they emailed me asking for my user ID, date of birth and email address so they could look into this....after responding below they could not discuss this matter on public forum. I am not sure what could be so secretive? I submitted all forms they requested....I have received other payments from them already, so the paperwork supplied must have been sufficient. It wasn’t incorrect banking information, as those previous payments have already gone into my bank account. Since providing requested information on July 2nd, I still have not heard back from Lucky247. Again...every time I get a hold of their online support, no one knows nothing...no updates on my account....no requests showing on my account...and they all tell me to wait for The Finance department to email me....which no one ever does...this is now going on two and a half months since I withdrew my money and still have nothing in my bank ☹️....the email Lucky247 sent to me on June 20th also said they want to get my two stars up to five....right now I just want to take away all the stars....customer service on their end is definitely not helpful ☹️
July 6th....still waiting for a response from Lucky247...I contacted their online support again...James told he will get this matter escalated....I told him he told me that back on June 29th...he said he has no further I formation and I will have to wait for a reply....I have to say this company sounds like it is a scammer....i have played with Jackpot City, Casino Rewards, Golden Tiger, Cosmo Casino and Royal Vegas....and all of those companies are legit...I have received all my withdrawals from all of them usually within three days....Lucky247....please let me know what the hold up is....
July 11th...still nothing....Gwen from online support tells me no updates...I said I hear that every time I talk to them....she says she has escalated my case....I tell her everyone else has already escalated and it has been weeks so there should be an update....she tells me contact them again in an hour. I tried an hour and a half later....Rachael tells me still no updates....I ask her to go straight to finance while I wait and ask them what the hold up is...of course she doesn’t answer to that and tells me she understands my frustration and to wait on finance. I asked her again to go dir3ctly to finance for me for an answer....again she doesn’t answer to that and tells me to wait for a response....then she goes and ends our chat.....grrrrrrrr Lucky247 you tell me you want to change my two stars I to five...but you are not helping to get that done
July 12/18....FINALLY.....money was put in my account today!!!

Antwort von Lucky247 Casino
Paid out winnings promptly
Paid out winnings promptly. There is long periods of losing streaks between wins though which makes me wonder how random the games really are.

Antwort von Lucky247 Casino
Only a few games work none of the…
Only a few games work none of the jackpot game work

Antwort von Lucky247 Casino
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.