Lambert Smith Hampton Residential Bewertungen 2.174

I urgently needed a copy of an invoice I had mislaid. A copy was emailed to me quickly and efficiently by Tracy Revell. Great service!

Outstanding and helpful and deal with your problem immediately,especially Bella dooley as been most helpful,can't thank you enough.

Despite previous issues, I have felt more reassured and at ease dealing with Kirsty Hamer, received our annual bill and it was swiftly sorted with a monthly repayment plan in place. Thank you

Hello,

It is with pleasure to give a positive review for Kirsty with regards to her response time.

Customer care and how they speak to customers is just not there, I was huffed at !

A lady called Kirsty hammer was so polite and dealt with my situation quickly and professionally.

Kirsty was very helpful and prompt in replying. In my experience, LSH is the only management company that manage properties well.

Just received my service charge for 2026 . So rang LSH to set up a standing order it only took a few minutes to set-up by Aimee Spencer who was friendly and efficient 👍

Aimee was great super efficient polite and sorted my request out immediately

I had a very upsetting experience with LSH Residential. I called about what I believe to be an incorrect charge, and the operator, Anna, refused to give her surname and became extremely rude and aggressive the moment I questioned the issue. Even after I explained that I suffer from anxiety, she continued raising her voice and then abruptly hung up on me.

She demanded proof from me but refused to provide any from their side, and wouldn’t listen to anything I tried to explain. This isn’t the first time I’ve had issues with unclear charges from this company. I will be filing an official complaint. Based on my experience, I cannot recommend LSH Residential.

I spoke with Sophie drury for a query I had. She resolved this quickly and efficiently! Thank you again

I had a great help from Kristy hammer as she sorted out the issue in no time .
She is an experienced person I can say
Thanks

Bella Was very efficient and sorted my problem out immediately

Excellent service and very quick reply to my problem, Millie sorted this with ease, very much appreciated. Thank You

Continued excellent support from Niaomi Wilson

Exceptionally helpful. Great follow up via email.

Kirsty Hamer has been nothing but helpful, she has always got back to me and nothing is a problem! Thank you Kirsty

Expecting the invoices for service charges within the next couple of weeks I phoned in and spoke with Niaomi Wilso-Jennings to enquire about spreading the cost by installments as things are getting a bit tight in Nottingham with the Local Authority selective licensing scheme costs in addition to the service charges. Anyway I could not have found a more friendly and helpful member of the admin team. Fantastic service and professional. I am very satisfied with my contact today. Neil Iliffe

Anna Pellatt was very helpful and clearly explained all of my queries regarding the bill payments. Thank you :)

Tracy Revel is helpful, efficient and polite. She is a good Ambassador for the company and keeps clients happy. They are lucky yo have her!