Loungeable Bewertungen 

9
•
TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

Vom Unternehmen geschrieben

Combining super-soft fabrics and trend-led designs, our collections offer something for everyone. From cosy robes to fuzzy slippers, for laid back living... Loungeable has you covered. Available from our own site as well as a number of stockists - please note each stockist is responsible for refunding, we do not hold any card details unless bought from our own website.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

9 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,9

Alle Bewertungen

(9)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor service

Mrs Margaret Penman Disappointed with my product
came with a massive slit in the material.
However packaging all ok not damaged at all .
Emailed customer service had no reply not happy they could at least replied to replace this product.
Photo of goods can be available

15. September 2026
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi, we’re really sorry that your item arrived damaged. This absolutely shouldn’t have happened and we apologise for the inconvenience.

We did reply to your customer service email at 4:03pm on the same day, asking for your order details so we could get this resolved for you. We’ve just sent the email again in case our original reply didn’t reach you.

We’re more than happy to arrange a replacement for you straight away. Please reply to our email with the requested details and we’ll get everything sorted as quickly as possible.

Apologies again, and thank you for bringing this to our attention. 🤍

Bewertet mit 5 von 5 Sternen

Beautiful dressing gown…

I received the croissant fleece dressing gown and it is beautiful !! I have never seen such a selection of lovely dressing gowns that are a bit different from the normal. I don't think they are expensive for the quality and finish of them, which is superb. This is my first purchase and I'm about to order some p j's for myself.

10. September 2026
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi, we are so glad you love your order! 🥐 🎀

Bewertet mit 5 von 5 Sternen

My daughter is autistic and is very…

My daughter is autistic and is very particular in the material of clothing she wears. These pyjamas are perfect for her and worth the money.

2. Juli 2026
Loungeable-Logo

Antwort von Loungeable

Hi, we are so happy your daughter loves her pjs! They are super soft on the skin. 🩷

Bewertet mit 1 von 5 Sternen

Im surprised this is even stocked

Im surprised this is even stocked, well anywhere really, apart from shein and ali express? This brand is clearly drop shipped from alibaba but sold on retailers like asos. The quality is awful and the static is insane! Im a size M and got an XL! Even though its an XL the arms chest and arms are ridiculously small to the point its just uncomfortable and exposing my wrists, the length of the gown is soo long so wouldn't even be proportional if someone's arms were as short as these sleeves, better quality at primark! This is just cheap rubish from china marked up for profit.

30. April 2026
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi,

Sorry you feel this way about our products. We our a family business set up in 1953 and hold a long reputation for our quality and product - we are stocked on some large retailers and have a wealth of reviews on our quality.

I trust you have got a refund for this purchase now and we would like to offer you a discount to purchase from our website - to show you the quality we do offer. If you can email customerservice@loungeable.co.uk I will personally sort this for you.

Thanks.

Bewertet mit 1 von 5 Sternen

Extremely disappointed…

I brought the black plush dressing gown, as a Mother’s Day gift and was extremely disappointed in the quality of the item, there was a significant hole under the arm. Learned a valuable lesson and will only purchase from reputable companies in the future.

25. Februar 2026
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi,

Sorry you feel this way about our product. We our a family business set up in 1953 and hold a long reputation for our quality and product - we are stocked on some large retailers and have a wealth of reviews on our quality.

I trust you have got a refund for this purchase now and we would like to offer you a discount to purchase from our website - to show you the quality we do offer. We can only think this was a one off error in our manufacturing but our QC should have picked this up. If you can email customerservice@loungeable.co.uk I will personally sort this for you.

Thanks.

Bewertet mit 1 von 5 Sternen

Poor quality item ruined after one wash!

Brought a dressing gown as a Christmas present which looked great and wife was happy however, after one was it came out looking as if I’d owned it for 2 years. It looked really tired and the material really degraded despite following the washing instructions. Very disappointed.

1. Januar 2026
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi, sorry you feel this way about our product. We’re a family business established in 1953 with a strong reputation for quality, and our products are stocked by major retailers with many positive reviews.
I trust your refund has now been processed. We’d also like to offer you a discount on a purchase from our website so we can show you the quality we stand by. Please email customerservice@loungeable.co.uk and I’ll personally arrange this for you.
Thanks.

Bewertet mit 1 von 5 Sternen

Poor quality and Customer Service

I am very disappointed with both the product and the customer service. The Plush Bootie Slippers from Loungeable looked cosy, but the inside stitching is so rough it scratches your feet. I returned the first pair only to be told I could not get a refund because they had been worn, even though that was the only way to discover the fault. I accepted a replacement but the second pair had the same problem. Poor quality and poor handling of a clear product issue.

Patricia Ling

17. Dezember 2025
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi, sorry you feel this way about our product. We’re a family business established in 1953 with a strong reputation for quality, and our products are stocked by major retailers with many positive reviews.
I hope your refund has now been processed. We’d also like to offer you a discount on a purchase from our website so we can show you the quality we stand by. Please email customerservice@loungeable.co.uk and I’ll personally arrange this for you.
Thanks.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic 🤩

Not only did the items arrive on time, but the quality is absolutely fantastic!! I am delighted with my new ‘comfy’ clothes. I highly recommend these guys, they are also really competitively priced. I will be purchasing more outfits soon 😊

16. Juni 2025
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Lovely to hear - thank you!

Bewertet mit 1 von 5 Sternen

Useless

Paid £5 next day delivery, day 4 and still not been received with no updates or response to my messages.

EDIT: just received a response as below, over 1 year later! Ridiculous! I’ll email you (again) and see if I get a response about a delivery refund this time!

6. Mai 2025
Bewertung ohne vorherige Einladung
Loungeable-Logo

Antwort von Loungeable

Hi,

We're so sorry that your order didn't arrive as expected.

Our Next Day Delivery service applies to orders placed before 12 noon, Monday to Friday, with delivery due on the next working day. Unfortunately, while rare, a small percentage of parcels can be delayed or lost in transit by the courier.

If you had contacted us directly, we would have investigated this as a matter of urgency and, where appropriate, arranged a replacement to be sent straight away. We would also be happy to refund the delivery charge where the service paid for was not received.

If you still need any assistance regarding this order, please do get in touch and we'll be happy to help - customerservice@loungeable.co.uk

We hope your parcel has now arrived safely and that you're pleased with your purchase.

Thanks,
Team LB x

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