Lorvinna 

Avoid this site at all costs. I ordered a dress from Lorvinna for my engagement party and it never came on time and to make it worst what I received was nothing short of a scam. The quality was absolutely terrible — cheap, flimsy fabric that looked nothing like the photos. It felt like something you'd get for a few pounds on a knockoff marketplace, but at a much higher price.
To make things worse, the delivery was late, with no updates or communication. Clearly, this company is not what it claims to be. They advertise as a trendy, quality brand, but in reality, it’s just another low-end dropshipping operation hiding behind pretty product photos.
Save your money. Do not trust Lorvinna — you’ll regret it.

I wouldn’t even give 1* I hope you see this review before making a purchase. The company is clearly a copy of dresses I tried to cancel the same day they refused the dress was for my aunties funeral and thank god I brought a back up dress. Once the dress had arrived after two weeks!!!! Size S literally does not match the description at all. The dress literally fell off me and I wouldn’t mind the model wearing the dress is actually smaller than me so literally made no sense the bow is so much smaller too overall the quality is beyond cheap they’ve clearly tried to remake another company dress. Asked to return I have to pay all shipping including tracking to china which will lost a bomb to I won’t forget to mention that they don’t refund they only offer website store credit which believe me you wouldn’t want to spend it on there website ever again. They also have to receive the parcel within 14 days and it also needs to be inspected probably will say it don’t meet there exceptions because there clearly a fraud hence why they don’t give refunds ( AVIOD at all cost) it's giving Temu vibes even worst! It's not a luxury brand and there site needs to be band!

Scam. They are shipping from China, advertising lead time 3 to 5 days, order rrceuved in 14 days. When you want to return they tell you, you have to pay for duty and taxes for shipping to China same as for label. Quality of the clothes is poor same as their customer servive. Avoid!

This company is a scam! Don’t even purchase from it! The contact email is literally ends with @ gmail.com It’s not even professional. It says they are based in Netherlands. They not! They ship from a Chinese warehouse and expect you to cover for return shipping!

So I purchased £80 from this disgusting company to my surprise they or that scam idiot didn’t even process/ship it until I had to chase about it. It has been three weeks since. I email asking to cancel the order as I don’t want it anymore as it was for my graduation I tried to buy it.
But this company still ships it despite me telling me to cancel and give my money back!
When I receive the item, the item is literally NOT WHAT IS ADVERTISED ON ITS WEBSITE! I also saw THE SAME DRESS ON SHEIN! EFFIN SHEIN WEBSITE! But for £12. So clearly this shitty person is scamming people via this.

I email this person saying I want to return it and it says I need to pay for shipping as well custom duties as they only accept returns via China! When it clearly say they from Europe?!

I went to post office to check and they said it costs £27 with tracking (apparently this shitty company wanted to have tracking included if I return). They alternatively said you don’t have to return if it’s expensive to post, we can process a refund but only 15% of it?!

I’m fuming inside because this is exactly how these low life’s strive off our scraps! I mean it won’t be going on forever because lots of consumers are not going after these cheap new small boutiques anymore.

Also they deleted my order via shopify app, so I can’t EVEN LEAVE A REVIEW THERE. This is why you should trust TRUSTPILOT! They won’t have a way to delete it!!

Scam company. Advertises as a high quality brand but it's Shein clothes sold at high street prices. No way to return items so avoid avoid avoid

Terrible customer service, cheap fabrics, poor quality all round.

Honestly the worst company to order from!!!! Quality of the clothing is awful and I posted a return which they denied the got so didn’t refund me for my order!!! Will never order again and hope others don’t either!! If I could put minus 10 stars I would!!

Ordered my daughter a dress and was 2 small I am dyslexic and struggling returning it I emailed and asked for help and they sent me out another free of charge I explained was a special occasion and the mix ups with return all I would say is order next size up

If I could give it zero stars I definitely would. Absolutely awful website stay away at all costs. I ordered a dress that I needed for a wedding said it would be here in 3-5 days never did. I tried emailing multiple times no one got back to me. Then I receive an email saying I’m getting a refund but for only half the amount I paid for the dress!!! Absolutely disgusting and the fact you can’t get in contact with anyone about it. AVOID AVOID ADVOID

Dress wasn't what it was on the picture however when I contacted the company they offered a 50 percent refund which I accepted.

Very Bad! Avoid for peace of mind!
They won’t deliver!

It’s been almost two weeks and my dress is apparently still in China!
They lie, they deceive and they steal.

If you love your peace of mind, don’t order from them.
Their response time is the worst. The customer service is the worst I’ve seen in my entire life.
They’re so incompetent.
They are very nonchalant.
They’re wicked and they will deceive you.

I had ordered a dress from lorvinna which came true to what the picture was on the website. Unfortunately it did not fit so I contacted them and they were very helpful. They give you a few options which I think is very fair and the option I chose was I get to keep the dress instead of returning and incurring fees and they sent a whole new dress the size I needed with all shipment and fees covered. They made the options so easy. I’d be definitely shopping from their website again now without hesitation.

I received my order 2 weeks after ordering it. The updates on my order were sporadic. The item arrived faulty and appalling quality - nothing like the website image. Cheap see through material and they have refused to refund unless I pay the return shipping costs - for a faulty item! AVOID!

Absolutely love the items, had such great comments from friends of the dresses. The silver glittery dress had SO many reviews and looks really expensive. Fast delivery too.

Never received my package, customer service was horrible.
Also - the company seems to be dropshipping from China, nothing 'London' about it.

5 stars- Brilliant customer service!
Fantastic experience! The customer service was absolutely brilliant-quick, friendly, and super helpful. The clothes are stylish, and I would go down a size as the fit runs a little bit large, but overall, I recommend giving a try to this site.

very fast delivery, gorgeous dresses and unreal quality would definitely buy again !
however i’d size down to be on safe side