Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Mehr ansehen
Unternehmen hat geantwortet
So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Mehr ansehen
Unternehmen hat geantwortet
I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über The London Mint Office
Vom Unternehmen geschrieben
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
The London Mint Office - putting our history in your hands
Vom Unternehmen geschrieben
- Just as coin collecting is a true passion for our customers, so serving those customers is the passion that underpins everything we do
- Our objective is to help our customers build and expand not only their coin portfolios but their knowledge as well, through complete collections that follow particular themes. We would like every collection to be a journey of discovery - one that will inspire you to seek out historic or commemorative coins on similar themes, or open up new possibilities and avenues of interest. We will do all we can to make the experience of collecting as enjoyable and rewarding as possible, whatever your particular interest or budget.
14 Day No Quibble Money Back Guarantee
If you're not satisfied, neither are we!
Buying from us - 100% satisfaction guarantee. By collecting through The London Mint Office, collectors ensure that they receive the latest news and the best quality coins, complete with essential collector documentation such as certificates of authenticity. Whether you prefer to buy your coins individually or decide to use the London Mint Office Collectors' service, our aim is to deliver the best service and the best available coins within the convenience of your home. By ordering with us, you have no further commitments, and all orders are covered by The London Mint Office, 14 day 'no quibble' guarantee. This means you have 14 days after receiving your coin to choose to keep it, if you are not happy you can return the coin to us for a full refund.
Kontaktinformationen
Carew Street 1, SE5 9DF, London, Vereinigtes Königreich
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Hervorragend
11.447 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von The London Mint Office
Hi Joe
Thank you for your great review! We're delighted to hear you're happy with your experience. We really appreciate your support and hope you enjoy your purchase.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Antwort von The London Mint Office
Hi Andrew,
Thank you for taking the time to leave your review. We are sorry to hear that you have not received your order.
We have been proactively trying to contact you as we identified an issue with your order that requires us to speak with you before we can progress it. Unfortunately, we have been unable to reach you using the telephone number we currently hold on your account.
As we are keen to resolve this for you as quickly as possible, we have also contacted you by email. Please reply to our email or contact our Customer Experience Team at your earliest convenience so that we can discuss the matter and get this resolved.
We sincerely apologise for the inconvenience caused and hope to hear from you soon.
Kind Regards,
Tanith,
Customer Experience Manager
Antwort von The London Mint Office
Hi Sheila
Thank you for your lovely review! We're delighted to hear you received helpful service and that our team made such a positive impression. We really appreciate your kind words and support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Antwort von The London Mint Office
Hi Mark
Thank you for your 5* review! We're pleased to hear you were happy with our service and really appreciate your feedback.
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
excellent overall
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Michael
Thank you for your fantastic review! We're delighted to hear you had a positive overall experience and really appreciate your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Straightforward transaction with pleasant people to help.
It did all that i required with the bonus of nice people to help.
12. Juni 2026
Antwort von The London Mint Office
Hi John
Thank you for your lovely review! We're delighted to hear your transaction was straightforward and that our team were able to help in a friendly and pleasant way. It's great to know everything met your expectations, and we really appreciate your kind feedback.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Antwort von The London Mint Office
Hi Jane
Thank you for your kind review! We're pleased to hear your order arrived well packaged and quicker than expected. We really appreciate your feedback and hope you enjoy your purchase.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
I had an excellent experience with Mint…
I had an excellent experience with Mint Office Support. The team was professional, responsive, and incredibly helpful throughout the entire process. They handled everything efficiently and made sure all my questions were answered promptly. Their attention to detail and commitment to providing outstanding customer service really stood out. It’s refreshing to work with a company that genuinely cares about its clients and consistently delivers high-quality support. I highly recommend Mint Office Support to anyone looking for reliable, professional, and efficient office support services.
18. Juni 2026
Antwort von The London Mint Office
Hi Selam
Thank you for your wonderful and detailed review! We're delighted to hear you had such an excellent experience with our team. It's great to know you found the service professional, responsive, and helpful throughout, and that your questions were handled efficiently. We really appreciate your kind words about our commitment to customer care and attention to detail. Thank you for your recommendation and support, it means a great deal to us.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Gold fever
My experience with this company is first class packaging, delivery and keeping the customer up to date when parcel will be arriving. The pieces that I have purchased are first class and are exactly what the description is said
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Maggie
Thank you for your wonderful review! We're delighted to hear you've been pleased with the packaging, delivery updates, and overall service. It's also great to know the items you've purchased have met your expectations and matched their descriptions. We really appreciate your kind feedback and continued support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
First class service
From first contact by telephone straight through to delivery of item I received first class service thank you The Royal Mint
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Deborah
Thank you for your wonderful review! We're delighted to hear you received first class service from your first contact through to delivery. We really appreciate your kind words and support, and hope you enjoy your purchase.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
very helpful customer service
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Anthony,
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear you found our customer service team so helpful. Providing friendly and efficient support is something we take great pride in, and your feedback means a lot to us.
Kind Regards,
Tanith,
Customer Experience Manager
Wonderful coins
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Keith,
Thank you for your fantastic 5-star review.
We're so pleased to hear you're enjoying your coins. We hope they make a great addition to your collection, and we look forward to bringing you more exciting releases in the future.
Kind Regards,
Tanith,
Customer Experience Manager
Excellent service from the…
Excellent service from the start,professional staffing very polite.
16. Juni 2026
Antwort von The London Mint Office
Hi Michael,
Thank you for your wonderful 5-star review.
We're delighted to hear you received excellent service from the very beginning. I'll be sure to share your kind comments with the team, who will really appreciate your recognition.
Kind Regards,
Tanith,
Customer Experience Manager
Great products at great prices.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
HI Michael,
Thank you for your 5-star review.
We're so pleased to hear you're happy with both our products and the value we offer. Thank you for choosing us, and we hope to continue exceeding your expectations.
Kind Regards,
Tanith,
Customer Experience Manager
Wonderful attention to my collection
Wonderful attention to my collection, friendly yet professional attitude. Great service 😊
16. Juni 2026
Antwort von The London Mint Office
Hi Denis,
Thank you for your lovely 5-star review.
It's fantastic to hear that you've received friendly, professional service and that you've felt your collection has been well looked after. We really appreciate your kind words and your continued support.
Kind Regards,
Tanith,
Customer Experience Manager
Royal mint Correspondence …
I have been doing some nice business with the organisation now for a number of years . Payment structure has improved and professional personal structure is very good.
8. Juni 2026
Antwort von The London Mint Office
Hi Josh,
Thank you for your continued support and for taking the time to leave us a review.
We're delighted to hear you've enjoyed doing business with us over the years and that you've noticed improvements to our payment options and the professional service provided by our team. Providing a positive experience for our customers is always our priority, so it's great to know this has made a difference.
We truly appreciate your loyalty and look forward to continuing to support your collecting journey for many more years to come.
Kind Regards,
Tanith,
Customer Experience Manager
ORDER ARRIVED ON TIME & SAFELY PACKAGED.
16. Juni 2026
Antwort von The London Mint Office
Hi George,
We're pleased to hear your order arrived on time and was safely packaged. We work hard to ensure every order reaches our customers in excellent condition, so it's great to know we've delivered on that promise.
Kind Regards,
Tanith,
Customer Experience Manager
Good buying and quick delivery service
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Hi Nigel,
We're delighted to hear you found the buying process straightforward and that your order was delivered quickly. Thank you for your support, and we look forward to serving you again in the future.
Kind Regards,
Tanith,
Customer Experience Manager
AVOID!
AVOID!! my father ordered an item and since arriving he's had non stop threatening payment letters even though we have a direct debit set up,I've phoned several times asking for them to be stopped but nothing.,hes 85 and lives alone so these have had him worried.1 star as he likes the item plus cannot give zero
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The London Mint Office
Good morning Ryan,
We're sorry to hear about your father's experience and appreciate you taking the time to share your feedback.
We understand how concerning it must be for him to receive correspondence that has caused worry, particularly given his circumstances. While payment reminders are issued automatically when an account shows an outstanding balance, we certainly want to ensure any communication being sent is appropriate and that any agreed payment arrangements are correctly reflected on the account.
We have been in touch with your father to discuss your concerns, and I hope this has reassured him at this time.
Kind Regards,
Tanith,
Customer Experience Manager
Antwort von The London Mint Office
Hi Wayne
Thank you for your lovely review! We're so pleased to hear you are happy with your purchase. We hope it brings back happy memories for years to come. Thanks again for your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.