Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Mehr ansehen
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I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Mehr ansehen
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So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Mehr ansehen
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I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... Mehr ansehen
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Unternehmensdetails
Über The London Mint Office
Vom Unternehmen geschrieben
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
The London Mint Office - putting our history in your hands
Vom Unternehmen geschrieben
- Just as coin collecting is a true passion for our customers, so serving those customers is the passion that underpins everything we do
- Our objective is to help our customers build and expand not only their coin portfolios but their knowledge as well, through complete collections that follow particular themes. We would like every collection to be a journey of discovery - one that will inspire you to seek out historic or commemorative coins on similar themes, or open up new possibilities and avenues of interest. We will do all we can to make the experience of collecting as enjoyable and rewarding as possible, whatever your particular interest or budget.
14 Day No Quibble Money Back Guarantee
If you're not satisfied, neither are we!
Buying from us - 100% satisfaction guarantee. By collecting through The London Mint Office, collectors ensure that they receive the latest news and the best quality coins, complete with essential collector documentation such as certificates of authenticity. Whether you prefer to buy your coins individually or decide to use the London Mint Office Collectors' service, our aim is to deliver the best service and the best available coins within the convenience of your home. By ordering with us, you have no further commitments, and all orders are covered by The London Mint Office, 14 day 'no quibble' guarantee. This means you have 14 days after receiving your coin to choose to keep it, if you are not happy you can return the coin to us for a full refund.
Kontaktinformationen
Carew Street 1, SE5 9DF, London, Vereinigtes Königreich
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Hervorragend
11.448 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
THE STAFF AND THE SERVICE WAS EXCELLENT…
THE STAFF AND THE SERVICE WAS EXCELLENT THANKS COLIN DAVIES
13. April 2026
Was pestered too many times
Service wasn't bad, but was pestered time and again from this company. I had to block them in the end.
23. April 2026
No refund
I returned a coin 14/7 which they received 16/7. (Tracked and confirmed receipt in email) I awaited my refund to my bank. Bank details forwarded 28/7 after several emails with Laura. No refund.
Several emails ignored asking for update. Today 7/8 still not transferred to refund. Still no reply to emails. And now cannot even phone them because line under maintenance.
When will I get my refund?
7. August 2026
Bewertung ohne vorherige Einladung
OK service but watch the prices
OK service but watch the prices
Actually just heard the company has gone into administration BUT
You often get great welcome deals from these people.....however you cannot then get rid of them, marketing mail, then phone calls using a 3rd party number company so no matter how many numbers you block or how many times you ask to be removed from the database the calls keep coming
I'm guessing that will stop now
6. Februar 2026
Bewertung ohne vorherige Einladung
Always happy to deal with you and the…
Always happy to deal with you and the service is top notch and deiivery top class 👍🏴🩵✊🏽
9. Juli 2026
i have not had any problems at all from…
i have not had any problems at all from them, have been very good to date.thanking you.
23. Juli 2026
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff pleasure to deal with them
22. Juli 2026
Bewertung ohne vorherige Einladung
No refund for sent coin which they…
No refund for sent coin which they advised had arrived. Now find out that they are
IN ADMINISTRATION.
1. August 2026
Bewertung ohne vorherige Einladung
A nice coin to complete my Marilyn…
A nice coin to complete my Marilyn Monroe collection.
31. Juli 2026
Bewertung ohne vorherige Einladung
The company fails to fulfill orders and…
The company fails to fulfill orders and disregards complaints; they ship ordered goods to the wrong address and dismiss complaints by citing technical issues. You have to file a claim with financial institutions in the UK to get a refund for installments charged for unfulfilled orders. I do not recommend them! Give them a wide berth!
5. Mai 2026
Bewertung ohne vorherige Einladung
The offer they rang to give was…
The offer they rang to give was delivered swiftly. Spot on for value.
29. Juli 2026
Bewertung ohne vorherige Einladung
My last two purchase's were different they had a personal touch
My last two purchase's were different they had a personal touch I do believe the business has had a restructure.My last purchase was accompanied by two free gifts to show appreciation for my custom.The conversations I have had with staff regarding products have all been interesting their knowledge is amazing,I am always pleased to receive a call.
17. Juli 2026
Bewertung ohne vorherige Einladung
Quality coins excellent service
Quality coins excellent service well packaged
1. August 2026
Bewertung ohne vorherige Einladung
Thank you I've had no problems and…
Thank you I've had no problems and happy with what I have received thank you
23. Juli 2026
SERVICE
The gentleman on the telephone is ALWAYS extremely helpful, pleasant and NEVER pushy.
22. Juli 2026
The LMO sent me some coins that I never…
The LMO sent me some coins that I never ordered, so I require my money back and I would like to make a complaint. I phoned the LMO 4 times today for a returns label, but an automated message said their system was shut for maintenance? I exspect the LMO are acting incompentally against many of their customers.
27. Juli 2026
If I could put minus stars I would,
If I could put minus stars I would,, they sent a coin out I didn’t order, then got a phone call asking for the money for it, nope didn’t want it or order it, but please get customer service to ring me (as couldn’t be transferred at the time) phone call never happened, then got a letter asking for money, nope I’ve now sent the unwanted coin back + still no phone call, another letter today asking for money + extra for overdue payment!! and also if I don’t pay soon I’ll get more overdue fines and potentially referred to debt specialists!!! Tried to ring customer service but got cut off after automated message saying there’s ’updates’ ,, how do I get London Mint to stop asking for payment for something I didn’t want and have since sent back,,, absolutely atrocious behaviour from this company, my advice is avoid at all costs. Look forward to the response from this!
29. Juli 2026
Bewertung ohne vorherige Einladung
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