Loads4Less  Bewertungen 

84
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fabulous service and could not thank the two people who moved us enough, professional, even when I was their 4th move of the day!! They worked so hard and made sure everything was collected and plac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ben,Reuben and Wayne made our latest(and hopefully our very last) move run so smoothly.From start to finish the whole experience was top class.Adam co-ordinating everything from our initial contact an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The office staff were very polite.and willing to fit me into their busy schedule.The delivery drivers were very friendly and professional,well done to all.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Adam was my contact when booking and was very understanding, as our exchange date kept being pushed back. When we actually moved we had Matt & Matt load and unload our stuff, they were superb. Very pr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen

Vom Unternehmen geschrieben

Home Removals Norwich and Cambridge. We also offer Professional storage, packaging, cleaning and clearance services We work throughout the UK, call us on 01603 661180


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

84 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,6

Alle Bewertungen

(84)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Loads4Less were amazing! I needed a last minute move and they came through without any problems. The team was fast, friendly and careful with my things. Everything was packed up and moved quickly and nothing was damaged. They made a stressful situation really easy. I’d definitely use them again and recommend them to anyone needing movers.

4. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Colm.

Thank you for the great review. Really pleased we were able to help you out at short notice and make the move as easy as possible for you. The team always aims to be quick, careful and friendly, so it’s great to hear everything went smoothly and nothing was damaged.

Really appreciate the recommendation and you taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Good for students

Amazing proactive service with great communication! If you aren’t sure about what to do when you’re moving in/out as a student they are definitely a great choice.

4. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Cian.

Thank you for the great review. Really pleased to hear you found our service helpful and that the communication made things easier for you. We know moving as a student can feel a bit overwhelming, so it’s great to hear we could make the process straightforward.

Really appreciate you taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

They were very accommodating and took…

They were very accommodating and took my booking at very short notice. My driver went above and beyond to make sure all was taken care of. I’ll be booking with this company again in the future.

My apologies, I’ve forgotten his name as I received a phone call in the middle of filling this out. He’s a very good listener as well

3. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi,

Thank you for the lovely review. Really pleased we were able to help you at short notice and that the driver went above and beyond for you. No worries at all about forgetting his name — I’ll make sure he knows your kind comments. He’ll be glad to hear he made such a good impression.

Really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Incredible service from Matt and Darren.

Couldn't be happier with the service we received from Matt & Darren. They got everything done in the alotted time and did so in a professional and friendly manner. 5 star service at it's finest!

1. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Luke,

Thank you for the great review. Really pleased to hear Matt and Darren delivered such a professional, friendly service and got everything done within the time. They always work hard, so it’s great to see their efforts recognised.

Thanks again for the 5-star feedback — really appreciated.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

I had a great experience with…

I had a great experience with Loads4Less. The team were very efficient with the move. They accommodated all of our requests and nothing was ever too much for the team.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Madi,

Thank you for the great review. Really pleased to hear you had such a good experience with us. The team always aims to be efficient and as accommodating as possible, so it’s lovely to hear nothing was too much trouble.

Really appreciate you taking the time to share your feedback.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant, Mat and Darren were friendly efficient and skilled top blokes .
I would personally recommend Loads for Less to anyone.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Carlton,

Thank you for the brilliant review. Really pleased to hear Matt and Darren looked after you so well — they’re friendly, efficient and skilled, so it’s great to see that reflected in your experience.

Really appreciate the recommendation and you taking the time to share your feedback.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Everything was so smooth and everyone…

Everything was so smooth and everyone is helpful

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Shaymaa,

Thank you for the review. Really pleased to hear everything went smoothly for you and that the team were helpful throughout.

Thanks again for taking the time to leave your feedback.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Great service , friendly and helpful

Great service , I needed some help moving last minute and for the second time using loads 4 less this year they have been really good. The experienced team who moved me were so friendly and supportive. They took great care with my belongings . I would recommend them to anyone.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Natalie,

Thank you for the lovely review. Really pleased we were able to help you out last minute again this year. The team will be glad to hear your feedback — they always aim to be friendly, supportive and careful with everything they move.

Really appreciate your recommendation and you taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Matt & Patrick were brilliant

Matt & Patrick were brilliant, arrived bright and early and efficiently packed our large items. Unpacked items carefully to our requested rooms. All completed well within our time slot of 2hrs. Couldn't have asked for anything more.

9. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Mrs Paul,

Thank you for the great review. Really pleased to hear Matt and Patrick looked after you so well — arriving early, getting everything packed efficiently and making sure all your items were placed exactly where you wanted them. Finishing within the 2-hour slot is always a bonus too.

Really appreciate you taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 1 von 5 Sternen

Untrustworthy company whose staff…

Untrustworthy company whose staff mostly have criminal records, I've seen it in the news since! That's if you even get a Loads4Less member of staff. It turned out our team had been hired last minute from a driving agency and it seemed like they had never done a removal before. They didn't even seem to know how to move and lift furniture. If I had known I'd been getting randomers I'd have plucked some off the street and paid them myself

15. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

We take all feedback seriously as it helps us improve our service. However, we have been unable to verify the details of this review or receive any response to our attempts to clarify the issue. We are committed to providing excellent service and encourage anyone with concerns to contact us directly so we can resolve them. Our customers’ trust is important to us, and we remain dedicated to transparency and accountability.

Bewertet mit 1 von 5 Sternen

My experience of this company - couldnt have been worsw

My experience of this company couldnt have been worse. They shoukd not be able to call themselves a removal company they have a small luton van as their Largest vehicle. The men they are rude, happy to break your belongings by their bad handling and will take much more time than tbey should to do the job. Avoid Especially if you are a single woman who is an older adult or a woman who is disabled the attitude of the owner towards the disabled woman who pays a lot more money for a very poor service is unprintable. I also would avoid using this company with the recommendation of big yellow storage who are in the same place as this company has an office just off its carpark as they gave no idea nor do they care that loads4less staff and owner behave as if they dont have to follow the laws of the land and happy to lie to court officials in writing and in person and slander you whilst doing so. I had my paperwork changed subsequently to signing it online so they could change the contract to their advantage. Avoid this company and tell everyone else to avoid it as well.
I got a different company to take my belongings from storage to my house they couldnt believe this company was meant to be professional as they had never seen peoples belongings in such a state having been put in by what was meant to be a professional company with numerous items previously in working order prior to loads4less men moving them broken beyond use and stacked in such a way that it was likely they would topple - they asked me if it was a man and van or professional company id used to put the items in storage and were appalled when i told them that id used this company and my terrible experience with them. I was promised my items would be wrapped in plastic protection - they had nothing at all but a couple of old blankets which they wouldn't use anyway. They took 8 hours to do a job id had done before upon moving into the property which had included the packing of everything by a different company in 3 hours including taking some items to a different address first. They refused to do the video quote i requested as i was across the country at the time i also told them theyd need a huge removal lorry for all of my belongings at no time did they tell me they only had two vans the largest being a luton van the other being not much bigger inside as a transit van. I had even told them for the items they were meant to take from storage on the same day it had taken two luton vans to fill the storage unit and i had my flat which id already told them had a lot of stuff in and id told them that i hadnt finished packing so couldnt say how many boxes there would be hence me requestinb a video quote to be told that it wasnt their policy to do video quotes. The owner in the year plus before going to court says that has been changed but who knows as he was happy for his staff to lie on their statements for court and he was happy to lie about what was agreed in court apart from being discriminatory about disabled people and particularly myself in court and at length. This is obviously an issue for anyone who would want a company that acts in a way that deals with the public in line with the equality act law and not in a way that passes on and allows behaviour of their staff an attitude that is very bad but also illegal if you are disabled in any way. I cant emphasise enough how awful this company was to deal with frim the owner downwards. AVOID THIS COMPANY LIKE THE PLAGUE!
I have had to wait over 14months to go to court because of the actions of this company so can only now put in reviews

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi,

Thank you for your review. We are sorry that you feel this way about your experience, however we do not agree with the description you have given.

This move, and the issues you raised, have already been fully reviewed as part of a formal court process. All of the evidence was examined in detail – including the original quotation, booking confirmation, vehicle specification, job notes, timing logs, photographs and correspondence. The court found in our favor and confirmed that the services we provided, and the charges applied, were in line with what was agreed in advance.

We are confident that we carried out the work as quoted and as planned, and that we followed our normal procedures throughout. Where your requirements changed from the original agreement, we explained what could and could not be done within the booked service. We strongly refute the allegations that we acted unprofessionally, dishonestly or in a discriminatory manner.

As this matter has already been considered and concluded by the court, we will not be revisiting it further or entering into any additional discussion about it in public.

We wish you all the best for the future.

Adam Soall – Loads4Less

Bewertet mit 1 von 5 Sternen

Be wary of this Company

Be wary of this bad company. We called them for a possible moving home service and a representative came out for a survey.

After the survey loads4less sent us an email with a quote and we thought it to be very expensive and confusing with alot of additional upsells. As a result of that, my wife and I decided not to go ahead and instead used an amazing company called Soveriegn Removals. They were absolutely brilliant and their quote was considerably less ( night and day difference) and a lot clearer, simpler, and very professional. We went above our time with the move as the keys to our new house were released at 4.30pm which was really late in the day, but they did not charge us even a penny extra. We made sure to tip them handsomely for their hard work and generosity. With loads4less, it was a completely different story. It felt like I was dealing with some budget airline like easy jet.. on the face of it the quote appeared to be normal but once you looked at everything carefully (as in the fine print and all the extras, and even the contract, it was obvious that the quote was very likely to change and be alot higher on the day of the move). The most important thing is that nothing had been officially signed or contractually agreed with this company. We genuinely believe their practices are illegal. Please clear of this scam.

We are now defending the matter in court.

We will post another review after the outcome.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I met Adam soall today I had trouble to…

I met Adam soall today I had trouble to get to his work place to pick a smart tv so he kindly offered to deliver it free of charge with in 40 minutes he was at my door what a service and being a bank holiday so thank you Adam
Highly recommended

19. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Robert,

Thank you for the lovely review. I’m really glad I was able to help and get the TV over to you quickly — especially on a bank holiday. It was no trouble at all.

Really appreciate the recommendation and you taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

First class service from start to…

First class service from start to finish, everything went smoothly and the guys were so friendly, we would 100% recommend to friends and family.

16. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Simon,

Thank you for the great review. Really pleased to hear everything went smoothly from start to finish and that the team were friendly throughout. We really appreciate the recommendation — it means a lot.

Thanks again for taking the time to share your experience.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Short notice fridge/freezer removal…

Short notice fridge/freezer removal from our fourth floor flat without a lift. Excellent job from Troy & Joe despite many stairs to negotiate. Also moved our replacement fridge/freezer into the flat.

13. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Alistair,

Thank you for taking the time to leave a review. Really pleased we were able to help you out at short notice. Troy and Joe did a great job — especially with all those stairs — so it’s great to hear their hard work was appreciated. Glad we could get the old fridge/freezer out and the new one in without any issues.

Thanks again for your feedback.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Moving is extremely stressful

Moving is extremely stressful. We had many changes of completions dates that Loads4less with constant communication and cooperation ensured the move went as smoothly as it could. Cannot fault at all the team who were friendly and very professional. In all their work. Can’t thank them enough for a brilliant team

26. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Mr Everitt,

Thank you for the lovely review. Moving is always stressful, especially when completion dates keep changing, so I’m really pleased we were able to keep the communication clear and make things as smooth as possible for you. The team will be glad to hear your comments — they always aim to be friendly and professional in everything they do.

Really appreciate you taking the time to share your experience, and thank you again for your kind words.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Excellent customer service

I needed Richard and his team at 2 days notice,he went on his way home to quote a price for a family who needed an emergency move, loads 4 less operatives were efficient, friendly and professional and I would like to thankyou on behalf of Norwich City Council for their assistance would highly recommend Richard and his team many thanks.

27. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Kathryn,

Thank you for the lovely review. Really pleased we were able to help at such short notice and support the emergency move. Richard and the team will be glad to hear your feedback — they always aim to be efficient, friendly and professional, so it’s great to see that reflected in your experience.

We really appreciate your recommendation, and thank you as well on behalf of Norwich City Council for your kind words.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

Two Moves Too Smooth

Me and my partner were moving in together this month. Loads4less made that move so much easier. I couldn't get a pro-rata on my old place so I had to move into my partners place on the 12th of August (which was the hottest day of the month so far). Then we moved together into our new place on the 23rd.
Richard in the office was very kind and organized the whole thing so well. Waleed and Troy were friendly and efficient on the ground, taking great care of all those boxes up and down the lift in our old place and up the rather narrow stairs of our new one. I would definitely recommend them to anyone moving in the Norwich area.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Benjamin,

Thank you for such a detailed and thoughtful review. Really pleased we could help make both moves easier for you — especially with one of them landing on the hottest day of the month! Richard will be glad to hear your comments about the organisation, and Waleed and Troy will really appreciate the shout-out for their hard work and care on the day.

Moving twice in such a short space of time is never easy, so it’s great to hear everything went smoothly for you both.

Thanks again for the recommendation — really appreciated.

Best regards,
Adam Soall – Loads4Less

Bewertet mit 5 von 5 Sternen

5 Stars all the way

5 Stars all the way. From the onset Kate in the office was efficient, friendly and helpful. Thank you Kate.
They arrived a bit later through no one’s fault which was good as it gave me extra time to finish up! The boys Willad and Troy were superstars, loved Willad’s ‘can do’ attitude, so positive. Troy had the strength of an ox, getting my American fridge freezer up the stairs without damaging it.
So thank you to Shawn from Taylored storage also in Norwich for recommending Loads4Less. Good call!!
I would certainly recommend this company.
Apologies if I have spelt Willad’s name incorrectly.

30. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Loads4Less

Hi Trish,

Thank you so much for the brilliant review. Really pleased to hear Kate looked after you so well from the start — I’ll make sure she sees your kind words. Delighted that Willad and Troy made the move smooth for you too. Willad’s positive attitude and Troy’s strength definitely make a great team, so it’s lovely to see that recognised.

Big thanks as well to Shawn at Taylored Storage for the recommendation — much appreciated.

Thank you again for taking the time to share your experience and for recommending us.

Best regards,
Adam Soall – Loads4Less

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