Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims. Doing the quote request was very straightforward and easy to do which was a really h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
House and Contents Information on your internet site is so well laid out it is easy to understand what cover is included and not included. Also my policy with you is much cheaper than the company that... Mehr ansehen
Unternehmen hat geantwortet
Took ages trying to sort it directly as system didn’t recognise reg number. Spoke to someone who said they were in the middle of changing systems and couldn’t do anything. In the end went through a co... Mehr ansehen
Unternehmen hat geantwortet
The whole process was quick, easy and straightforward. The staff were friendly, helpful and professional, and everything was explained clearly. I’m very pleased with my experience and would happily re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lloyds Bank Insurance
Vom Unternehmen geschrieben
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Kontaktinformationen
Vereinigtes Königreich
- lloydsbank.com/insurance.html
4,7
Hervorragend
8653 Bewertungen
Bittet Kunden um Bewertungen
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Worst customer service experienced for…
Worst customer service experienced for car insurance. No renewal price on the website at all that I could find. Called and passed around for well over 30 minutes and 4 different numbers. Few times being cut off after a long hold.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Hello Sunny.
Thanks taking the time to leave us your feedback.
We'll send a renewal invite at least 21 days before your cover is due to renew - this will be by email or letter, depending on the option you've chosen.
Sending it in this time frame means you have the most accurate price, based on the details we have.
I have requested your details so that we can assist further.
Take care,
Lucy
Lloyds Bank Insurance
Antwort von Lloyds Bank Insurance
Hello Lisa,
Thanks for taking the time to leave us your feedback.
It's great to hear the process of purchasing your policy was easy and without stress.
Thanks for choosing us, and have a great day.
Rachel
Lloyds Bank Insurance
The system for renewal seems to have…
The system for renewal seems to have changed this year. In the past I was able to phone up, and talk with someone to get a better price if I was thinking of leaving. Now, this is handled automatically. If you can offer automatically me a reduced price, why are you giving me the highest one first - just offer me the best price you can do? Also, to not be able to 'haggle' to get a better price is poor form. Nearly 10% increase in premiums, for a long standing customer with no claims is poor performance Lloyds. I will certainly look for other providers in future.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Updated reply 09/09/26 15:08pm
Hi Jon,
Thank you for replying back with your details. I have had a look at your policy and can see that a discount has been applied for this year.
If you wish to discuss your policy at anytime then you can give us a call on 0345 604 6705.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
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Hi Jon,
We appreciate you sharing your feedback regarding our renewal process and pricing. We understand your frustration with the changes and the premium increase, especially as a long-standing customer with no claims.
We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.
Please note the email you receive will be from Trustpilot and not Lloyds Bank.
Kind regards,
Tracy – Lloyds Bank Insurance.
Antwort von Lloyds Bank Insurance
Hi,
We're glad to hear you found everything easily. We appreciate your feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Mark,
We are so glad to hear that we could offer a competitive price for your policy.
Thank you for the feedback and hope you enjoy your day!
Keyrthigan
Lloyds Bank Insurance
Help is on hand
Informative website covering everything you need with different levels to help make the right decisions for your requirements at a competitive price
2. September 2026
Antwort von Lloyds Bank Insurance
Hi John,
We're happy to hear that our website provided you with valuable information and helped you make informed decisions. We strive to offer competitive pricing and various options.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I called in to Lloyds bank the staff…
I called in to Lloyds bank the staff were extremely helpful.
29. August 2026
Antwort von Lloyds Bank Insurance
Hi Elaine,
We're happy to hear that our staff provided you with such helpful service during your visit.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
House Insurance.
Easy, clear website to use for Home insurance quote. Rang to confirm a couple of queries and v helpful Customer Service staff dealt with efficiently and clearly. Very good quote...!!(mindful that this might be a 'new customer' lure in... so wont auto renew.)
The only slight downside is not able to administer policy online, unless you already are a customer or have a Lloyds product, which is a bit outdated...if you offer the product, WHY not have dedicated online access for Home Insurance? Having said that, I stumbled upon their Home Insurance (not widely on comparison sites), so would definitely encourage others to investigate. Saved me quite a bit! Of course, the proof/experience will be how any future claims might be dealt with...but seems 24/7 telephone given and I havent made claims for 30yrs.
26. August 2026
Antwort von Lloyds Bank Insurance
Hi Nicky,
We sincerely appreciate you taking the time to share your detailed feedback regarding your experience with our home insurance quote process. We are pleased to hear that our website was easy and clear to use, and that our customer service staff efficiently and clearly addressed your queries.
We understand your point about the online policy administration. Your feedback is invaluable as we continuously work to enhance our digital services and provide a seamless experience for all our customers, regardless of their existing product portfolio.
We are also glad that you found a very good quote through us and that we were able to save you quite a bit. We are committed to offering competitive pricing. We also note your comment about future claims and assure you that we aim to handle all claims efficiently and with the utmost care.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi King,
Thank you for your review, great to hear that you found it quick and easy.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Having paid the premium I did not get a…
Having paid the premium I did not get a prompt acknowledgment and had to ring you to get the reassurance I needed
12. August 2026
Antwort von Lloyds Bank Insurance
Hi Bruce,
Thank you for your review. We are sorry to hear about the delay in acknowledgment and the need for you to contact us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Kevin,
We're happy to hear that our service met your expectations. Thank you for your feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Well a very nice young man put my mind…
Well a very nice young man put my mind at ease as I had been worried because I had moved house and took out the insurance for the new property and that I had still been insurance on my old as I had not submitted my keys and he showed me all the dates on my phone where all was sorted and so no more worry for me that’s the second time in a few weeks I had asked him for help
4. September 2026
Antwort von Lloyds Bank Insurance
Hi Mr Moody,
We are so pleased to hear that our team was able to alleviate your concerns regarding your insurance policies during your house move. It's wonderful to know that we could provide clarity and peace of mind for you, especially after assisting you on a previous occasion. We truly value your trust in us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
set up and tailored to my…
Easy to set up and tailored to my needs. Priced within my range of expectations
7. September 2026
Antwort von Lloyds Bank Insurance
Hi Ray,
We're happy to hear that our setup process was easy and met your expectations regarding pricing. Thank you for your feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hello there,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you're finding it easy to manage your policy online.
Thanks for choosing us!
Jasmin
Lloyds Bank Insurance
You said you couldnt withdraw the…
You said you couldnt withdraw the money, which is weird, considering you are my own bank...
7. September 2026
Antwort von Lloyds Bank Insurance
Hi Anita,
Thank you for your review. Please contact our Customer Service team on 0345 604 6705, and they will be happy to review your Direct Debit details and make any necessary amendments.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Colin,
We are glad to hear that your experience with us was easy and straightforward. We appreciate your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very easy to do
28. August 2026
Antwort von Lloyds Bank Insurance
Hi Ian,
We're delighted to hear that you found the process straightforward and simple. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Useful information
I thought the application form was a lot quicker then most other companies.
Very comprehensive.
12. August 2026
Antwort von Lloyds Bank Insurance
Hi Valerie,
We're happy to hear you found our application process to be efficient and comprehensive. We appreciate your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easier to do than the previous…
Easier to do than the previous insurance company and I liked the way it’s all in house. Also the price was of course lower than the previous company.
26. August 2026
Antwort von Lloyds Bank Insurance
Hi Brian,
We're so pleased to hear that you found the process easier and appreciated our in-house approach. It's also wonderful to know that our price was more competitive than your previous company.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Nige,
We are so pleased to hear that you found our online process to be nice and easy. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
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