Okay, I’m obsessed with this ivory throw from Live Grund. It’s 100% organic cotton, so none of the gross stuff that’s usually in blankets, like formaldehyde finishes, flame retardants, harsh chemical... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Two rugs were delivered with colors reversed from order -- have tried to reach customer service, the returns department, anyone -- BUT there is no phone number, no address for returns, and there has b... Mehr ansehen
Unternehmen hat geantwortet
I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collect... Mehr ansehen
I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Live Grund is a luxury, all-organic home textile company based in North Carolina committed to inspiring others to live clean and change the world. We offer a variety of products such as 100% organic cotton bed sheets, bath rugs, towels, bath robes, etc. in an array of styles and colors. No matter what your style is, we have the perfect organic products for you. All of our products are ethically and responsibly made under fair and safe conditions. We believe that what you put on your body is just as important as what you put in it. Our 100% Organic Cotton products do not contain any chemicals, making them perfect for young children or those who suffer from skin allergies. The plush feel and luxurious quality of our products is unmatched and the perfect essential to any home.
Kontaktinformationen
3437 Stateview Blvd, 29715, Fort Mill, Vereinigte Staaten
- 8035267463
- customerservice@livegrund.com
- livegrund.com
4,1
Gut
316 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Live Grund is our favorite bed and bath brand!
Live Grund is great! We love our bath towels and mats. I love stepping out of the shower onto something dry, absorbant, and SOFT. It feels so good. The towels feel amazing too, and they stay fluffy even after washing them. The are a good size, and feel thick and plush. We are very happy with our purchases and the whole Live Grund experience! Will definitely buy more.
6. März 2025
I will order again
I love the sheets, bath mats and towels I bought. Scanning the QR code to get a tracking number and track the order didn't work for me. I emailed Grund inquiring about a tracking number. I didn't receive an email back right away. Thought I would wait a week before I emailed again. I didn't have too. 6 days after I emailed, I received an email saying the order shipped. Fine by me. everything arrived beautiful.
15. Januar 2025
This throw blanket is the most…
This throw blanket is the most incredible thing ever. My first one ripped because my kids fought over it. Would pay any price to replace it. Best item ever.
30. Dezember 2024
The great quality of the rugs
The great quality of the rugs. I have been looking for exactly what I found at your store. Thank you for providing a great product.
31. Dezember 2024
BEAUTIFUL!
Beautiful product, arrived on time and is a very high quality with plush double-sided detail.
23. Oktober 2024
We did not get what we had ordered
9. November 2024
Horrible Experience with Live Grund
If there were a choice for zero stars that’s what I would be choosing. I ordered 3 bath mats on October 14 and my credit card was charged $279. I have never received an order confirmation or any correspondence from Live Grund (except for this email) even though I have called twice and left messages and also emailed twice, with absolutely no call or email back. I am contacting my credit card company to remove the charge.
14. Oktober 2024
Costly but worthwhile
We saw these rugs in one of those stores that have a bit of everything and did not find enough of what we needed. So, online we went and found the Live Grund site. Clearly more expensive than your regular bath rug but even more clear, well worth it. Very much worthwhile. The feel, the quality. All of it.
10. Oktober 2024
Poor customer service
The quality of the bath rugs are luxurious however; I can’t say the same for the bath towels and the customer service response time is poor. It’s been almost a week and no one has a responded to my email concern about defective items I received.
10. Juli 2024
High quality product
The product is high quality and the service was very professional, thank you!
21. Mai 2024
Antwort von LIVE GRUND
Hi Jan,
I apologize that your item hasn't arrived, however it was shipped out on time and we have no control over shipping delays once your package leaves our warehouse. We are a small business and would love to answer any questions you have about your order via our customer service email (customerservice@livegrund.com). Please be assured that your package is on its way to you and we apologize for the delay.
Thanks,
Live Grund Team
Great rug
I was looking for a larger white rug that is washable and this rug perfectly fits the bill. I loved it so much I bought 2 so I can rotate them. The rugs arrived very quickly and look great.
1. Februar 2024
Antwort von LIVE GRUND
Hi Jo!
Thanks so much for shopping organically with us and we are so glad that you are enjoying your rugs! We hope to see another order come through for you soon.
-Live Grund Team
You charged my credit card immediately
You charged my credit card immediately, without having my items ready to ship. That took over seven weeks and you would not answer any emails or any other means of contact. Not good business practice. Tells me you are on the verge of going under. Would never do business with your company again.
5. Februar 2024
Antwort von LIVE GRUND
Hi Rosie,
I apologize for the time it took for you to get your order. I believe that you will be happy to hear that we underwent a complete company reorganization in March of 2024 where we addressed these issues and have updated our practices to ensure our customers only receive the best products and service from us. We are now under new management and ownership and the experience you had is not one that we deem acceptable. If you are willing to give us a chance to make this situation right for you, please email us at customerservice@livegrund.com. I look forward to hearing from you soon.
-Live Grund Team
I was able to email a real person about…
I was able to email a real person about my order and
receive a reply by that same person.
1. April 2024
Antwort von LIVE GRUND
Hi Dian,
Thanks for sharing your experience! We take pride in the fact that our small but mighty team is here to answer any and all questions about our products! Thanks for shopping organically.
-Live Grund Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.