Okay, I’m obsessed with this ivory throw from Live Grund. It’s 100% organic cotton, so none of the gross stuff that’s usually in blankets, like formaldehyde finishes, flame retardants, harsh chemical... Mehr ansehen
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Das sagen Bewerter
Two rugs were delivered with colors reversed from order -- have tried to reach customer service, the returns department, anyone -- BUT there is no phone number, no address for returns, and there has b... Mehr ansehen
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I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collect... Mehr ansehen
I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Live Grund is a luxury, all-organic home textile company based in North Carolina committed to inspiring others to live clean and change the world. We offer a variety of products such as 100% organic cotton bed sheets, bath rugs, towels, bath robes, etc. in an array of styles and colors. No matter what your style is, we have the perfect organic products for you. All of our products are ethically and responsibly made under fair and safe conditions. We believe that what you put on your body is just as important as what you put in it. Our 100% Organic Cotton products do not contain any chemicals, making them perfect for young children or those who suffer from skin allergies. The plush feel and luxurious quality of our products is unmatched and the perfect essential to any home.
Kontaktinformationen
3437 Stateview Blvd, 29715, Fort Mill, Vereinigte Staaten
- 8035267463
- customerservice@livegrund.com
- livegrund.com
4,1
Gut
316 Bewertungen
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Das haben sich andere Leute angesehen
Have been buying for years
Have been buying for years! Love- high quality great customer service.
28. August 2026
I Love It!!!!!
AMAZING!!! Love their products and will forever be a loyal customer!! I highly recommend looking into their stuff.
27. August 2026
Bewertung ohne vorherige Einladung
I had my bath rugs for years and it…
I had my bath rugs for years and it held up great.
28. August 2026
The greatest home goods on the market
The greatest home goods on the market. Highly recommend.
3. August 2026
Bewertung ohne vorherige Einladung
Great people great products
Great people great products! Highly recommend the embroidered towels!
3. August 2026
Bewertung ohne vorherige Einladung
It took almost a year to secure this…
It took almost a year to secure this rug since 17 x 24 is
difficult to secure - Got Lucky and now it is on
display in my bathroom. Good Quality.
2. Juli 2026
I absolutely love all of my products
I absolutely love all of my products. The Live Grund team was so helpful in communicating with me. I definitely will be buying more products!
8. Juli 2026
Bewertung ohne vorherige Einladung
Successful return.
I received a beautiful organic cotton bathroom rug from Live Grund, but unfortunately needed to return it because I had ordered the wrong size. It took several emails to contact customer service, but I eventually did and they graciously apologized for the delay and allowed me to return the rug.
7. Juli 2026
Antwort von LIVE GRUND
Hello Paulette,
Thank you for your review, and we're sorry to hear about your experience. We did respond to your emails, but it appears our replies may not have reached you or may have landed in your spam or junk folder. We never want our customers to feel ignored.
We'd still be happy to help with your return. We've emailed you again via customerservice@livegrund.com, and we'll make sure we get this resolved for you as quickly as possible. Thank you for your continued support!
As always Grund products are top class
As always Grund products are top class, I have bought them for years. My first purchases where from Prague.
12. Mai 2026
Antwort von LIVE GRUND
Thank you so much for your loyalty over the years! We're honored to have been part of your home since your very first Prague Collection purchase. Starting with the Prague Collection was an excellent choice (we may be a little biased). We truly appreciate your continued trust and support, and we're grateful to have you as part of the Live Grund family.
I am happy with the bath rugs
I am happy with the bath rugs, and am enjoying them. I am glad they are chemical free.
12. Mai 2026
Antwort von LIVE GRUND
Thank you for your kind review! We're so pleased to hear you're enjoying your bath rugs. Knowing that you appreciate their chemical-free, 100% organic cotton construction means a great deal to us, as creating safe, high-quality products is at the heart of what we do.
Thank you for choosing Live Grund. We hope you enjoy your bath rugs for many years to come!
No response from customer service with…
No response from customer service with 4 attempts. Does anyone work there? The product is nice but I’m having problems with an exchange.
After the Mea Culpa note from Live Grund (see below) I was refused an exchange but offered a discount on my next order. (As if there would ever be a next order). Avoid this company at all costs. Worst customer service I've ever had.
10. Mai 2026
Antwort von LIVE GRUND
We're very sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we understand how frustrating it must be to have made multiple attempts to contact us without receiving a response.
We're pleased to hear you like the product, but we'd really like the opportunity to resolve the issue with your exchange. If you could send us a private message with your order details to customerservice@livegrund.com, we'll investigate this as a priority and work to get it sorted as quickly as possible.
Thank you for bringing this to our attention, and we apologise for the inconvenience.
The quality of the hand towels was…
The quality of the hand towels was better than had found elsewhere. Have just moved from the Bay Area to the Midwest, and have to fill up a house with various thigs, which I did not take. Your hand towels are quite excellent.
23. April 2026
Antwort von LIVE GRUND
Thank you for your thoughtful review! We're honored that our hand towels stood out to you, especially after comparing them with others. Moving into a new home is a big undertaking, and we're grateful that Live Grund could be a part of making it feel complete.
We hope your new home in the Midwest brings you many wonderful memories, and we look forward to being part of it for years to come. Thank you for choosing Live Grund!
I never got a confirmation email
I never got a confirmation email, tracking number or response to my emails asking to verify my order. I did however, eventually receive my order and am pleased with the product. Communication just needs to be better so ordering isn't such a stressful experience.
27. März 2026
Antwort von LIVE GRUND
Thank you for taking the time to share your feedback. We're pleased to hear that you're happy with the product, but we're very sorry that your ordering experience was so stressful.
You should have received order confirmation and shipping updates, and we apologize that this wasn't the case. We also regret that your emails went unanswered. Your feedback is invaluable, and we're using it to improve our communication so we can provide a much smoother experience for our customers.
Thank you again for your honest review, and we hope to have the opportunity to provide you with a much better experience in the future.
Company doesn’t respond to emails unless their hand is forced
Purchased rugs on 3/9. After 1.5 weeks contacted the company by email for the status of the items. NO response from the company until I contacted my credit card company to get a refund since the purchased items had not been received and I could not get a response from the company. The day after I contacted my CC company I miraculously heard from Grund saying they are a small company and they didn’t have my purchased items in stock. So buyer beware. Even if an item is in stock, Grund will willingly take your money. And won’t respond to your emails until your credit card company contacts them.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von LIVE GRUND
Thank you for taking the time to share your experience. We're sincerely sorry for the frustration and disappointment caused by the lack of communication regarding your order.
We understand how concerning it is to place an order, not receive updates, and have your emails go unanswered. This is not the level of service we strive to provide. While stock availability can occasionally change, we should have communicated with you promptly and kept you informed throughout the process.
We appreciate your honest feedback, as it highlights where we need to improve. We apologize for the inconvenience this caused and hope we'll have the opportunity to provide you with a much better experience in the future.
Order was incorrect. I have emailed several times trying to…
I have emailed several times trying to get a return authorization for a rug that was sent in error. I have received at least 4 marketing emails but not one response to my questions. I ordered white rugs, and two of the three I purchased were sent correctly, but the last one that was sent was tan. Will not be ordering from you again.
5. März 2026
Antwort von LIVE GRUND
Thank you for sharing your experience, and we're truly sorry. Receiving the wrong color rug is frustrating enough, but not receiving a response after multiple emails is simply not the experience we want any customer to have.
We sincerely apologize for both the fulfillment error and the lack of communication. We understand why this has left you disappointed.
If you're willing to give us the opportunity to make this right, please contact us directly at customerservice@livegrund.com with your order number, or send us a private message. We will prioritize your case, provide a return label, and ensure you receive the correct white rug as quickly as possible.
We appreciate your honest feedback, and we're committed to improving both our communication and customer service moving forward.
Antwort von LIVE GRUND
Hey there Linda! We'd be happy to help you out with this request! Feel free to email us at customerservice@livegrund.com or find the chat box on our website and we can assist you in doing so! So glad you love our rugs!
Nice wide flat waist band
Towels are thick, soft, and very generous in size. Organic cotton is a huge plus. Website is easy to navigate. Order was a little slow to arrive.
28. Januar 2026
Antwort von LIVE GRUND
Thank you for your thoughtful review! We're delighted to hear you're enjoying the quality of our towels and that you appreciate their generous size and 100% organic cotton. We're also glad you found our website easy to navigate.
We apologize that your order took longer to arrive than expected. We're continually working to improve our shipping times while maintaining the quality of our products.
We truly appreciate your feedback and hope to welcome you back soon. If you decide to shop with us again, be sure to visit Summer Refresh Sale is happening now, 20% off site wide for a limited time.
Top Quality!
I have several Grund rugs and towels. Their quality is top notch! They are plush organic cotton, wash well, and maintain their color. The reversible rugs are SO thick and good to your feet! Also, they are made in the USA!
2. Dezember 2025
Your rug was of the highest quality
Your rug was of the highest quality, and I received it within the timetable that the company stated. Beautiful color and texture
9. November 2025
Antwort von LIVE GRUND
Thank you for your wonderful review! We're delighted to hear that you're happy with the quality of your rug and that it arrived within the expected timeframe. It's also great to know you love the color and texture.
We truly appreciate your support and hope your new rug brings comfort and beauty to your home for years to come. If you're ever looking to add to your collection, be sure to visit LiveGrund.com for our Summer Refresh Sale is happening now, with 20% off site wide for a limited time.
There is 3‘ x 6‘ organic tiles
There is 3‘ x 6‘ organic tiles. I stopped an amazing made.
28. Oktober 2025
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