Lidl UK Bewertungen 450

TrustScore 1.5 von 5

1,7

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I am a regular customer. I am prepared to pay more for Fruits & Vegetables use the lot instead of paying less. Especially the ones on offer. Avocados are invariably rotten , French beans are... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Under the Consumer Rights Act 2015, a customer's rights arise from the contract of sale, not from possession of a receipt,but because I have lost my receipt Lidl has refused to abide by the law and re... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The store has good products but staff is very rude and unhelpful unprofessional, they have no manners or understanding how to speak there customers and badly in need of traning. They push you s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Lidl have changed the receipe to their Spaghetti Carbonara. I know it won't matter to most of their customers but my partner is allergic to Garlic in any form. Lidl have now added Garlic puree to thei... Mehr ansehen

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1,7

Ungenügend

TrustScore 1.5 von 5

450 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

It's only a LIDL Fiddle

It's only a LIDL Fiddle. I recently noticed anomalies with reduced items such as bread where the reductions were not made at the tills.

Not saving receipts, as it was only pennies, this continued. A short time later I purchased a free range chicken at a reduced 30% off. I checked out at the tills and went to my car. Remembering the previous anomalies, I checked the receipt to find that the chicken was charged at full price.

I returned to the store, behind a huge queue to have this rectified. Days later, I saw some reduced price pizzas at 70p. Not consciously checking the labels, I picked up 5 and with other shopping went and checked out. On getting my receipt, something kicked in and I could not fathom what.

I stood at the till, everyone watching and was asked by the checkout assistant if everything was OK. I still could not put my finger on it, said yes and went to the car. I went home and scrutinised what had happened. What was bothering me was that each pizza was 99p full price, they had an orange reduction label on reducing each to 69p.

It had a further green reduction label on at 70p???????? Forgive me but, I cannot believe this has only happened to me and I have been targeted. In just a few weeks, maybe pennies/pounds on most items multiplied by the customers in store multiplied across the country, then the anomalies rate horrendous. I say this as especially in these dark days of economic crisis where every penny counts for many families, LIDL has fell below any moral standing.

I messaged them and their first reply was meaningless - internal rectification. I warned them of their deceit and I would expose them as they did not seem to care. The second reply by letter was not much better, a 5 pound voucher as a silencer and nothing much more.

You are usually asked by the check out if you want a receipt, always get one as without it you can be scammed with no proof of it.

I would encourage all those that rely on such price reductions to severely scrutinise there receipts. LIDL has lost my trust as a respectable and honest supermarket.

5. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lidl products may be cheaper compared…

Lidl products may be cheaper compared to other supermarkets but their fresh produce are at the end of their useful life. Have bought many fruit and veg and the day after purchase they are mouldy. I have written to customer service at Lidl but they have not responded.

29. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

brought aneccentric sander end of last…

brought an eccentric sander ( orbital sander ) end of last year.
got it outof the box today it lasted about 5 mins then slowed down before i could see smoke.id not even used one disk.
took it back and said what happened but was told oh its last year you need to contact customer services !!!
i was not impressed another assistant came over and said do with my name so i was refunded
Now i shall think about buying tools some where else
i see on the net many others are getting the same run around. what do they think, that id spend my money to post it back to them !!!!!
shame on you lidl

28. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

3 years warranty is a Joke

April 2021, I purchased a polisher with 3 years warranty on the box!
Started it only to be sure it works.
In beginning of May 2022 I was about to polish my car door. Halfway through the unit made loud bang and it went in slow motion. Went to the store with the box receipt...and was told in the book of the product (that you can't read at time of purchase as the box is sealed) is explained that if in 12 months...if more..., So they refused to take the product back/refund it! Back home read the booklet, nothing like that, called the CustomerJoke (not customer service no matter what you going to hear) and I was transferred to a 3rd party provider...not as described in the BOOKLET. So next time, just open the box and read the stupid booklet. If you do not like the Terms& Conditions of service do not buy it!

15. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Really disrespectful !!!!

Really disrespectful !!!!
Went this morning to Lidl in Patchway and the scanning wasn’t working so a VERY RUDE assistant came without saying good morning and I said “this is not scanning can you please help” and he immediately replied “Its not scanning? Why is not scanning? See!! Is scanning now!” and went off like that….very disappointing that LIDL employs people that are not happy doing their job and myself as a regular costumer pays the price for it…..this happened on 27.04.2022 at 8.30 am His name is Steven…Lidl Patchway - Never go there again !!!!!!!!!!!!!!!

27. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

not fit for human consumption

Purchase a joint of beef which even after slowing cooking in the oven the dog couldn’t chew. Had a response to my online complaint 9 days ago and I’m yet to receive my refund. Beef wasn’t fit for human consumption even at a cost of just under £12!!! Not the first time I have had cause to complain about the quality of the meet, but it will be last !! Poor quality and even worse customer service, they don’t even give you the courtesy of a reply!!

14. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lidl Plus winning coupons are not catered for everyone

Using the Lidl plus card. You must spend a certain amount of money in order to get an online scratch card and/or coupon. I spent £75 on this shop. The item I won was 35% off pack of pork sausages. I am vegetarian and also Muslim. I know the prize is nothing much, but it’s still something I get for shopping at Lidl. Unfair that I can’t even use that. They could have at least offered vegan/vegetarian options as prizes. The prizes are not catered for everyone and that’s a real shame. I might as well shop at Aldi who doesn’t give anything. I didn’t get anything I could use from Lidl anyways.

12. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

We have a new Lidl opened up near us so…

We have a new Lidl opened up near us so decided to try it. The shop is well laid out and the staff are helpful. The vegetables were disappointing and the ready meals were very poor. Bread was OK and wines were nice. It’s back to Aldi for us even though it is further away.

25. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a fantastic shop.Well organized

What a fantastic shop.Well organized, clean and tidy.Pastry station outstanding and delicious.I love this shop.Staff always kind and helpful and you can see that they work hard. Well done to everyone.I will recommend this Lidl to everyone.

8. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have spent thousands of pounds at…

I have spent thousands of pounds at this store, enough is enough. I’m sick of buying s@@t disguised as food. Rotten onions, stale fruit which in the past I’ve let go. But after Lidl ignore complaints that’s enough! They believe they can serve up s@@t & treat customers the same. Arrogant beyond belief!

3. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Lasagne - disappointing

Lasagne. Not good. We HAD to get some ready meals, love this shop so tried lasagne. I didn't finish it. Instead of mince there was beef like pieces. No taste at all. Very disappointed.

13. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Paignton

Paignton
Brixham Rd
Meat nearly out of date.
Fruit already going mouldy.
Bought home family size crisp packet and some of the packets inside were open and spilled out everywhere.
Definitely not going back.

13. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't buy from this shop

Don't buy from this shop. Not only they don't accept returnes of faulty products but they don't even speak to you about the problem.Bought a bottle of the most expensive wine which was just fruity water . Bothered to walk all the way to the shop to return it with no success

13. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customer Services - or lack of....

The staff at my local Lidl in Gloucester are unfailingly helpful, and try to resolve any issues in store. The same cannot be said of Lidl customer services. I have had the misfortune of needing to contact them when my LidlPlus card failed to register at a checkout, although manually input by one of the staff. No Digital receipt and no record of the accumulation of spend towards the money off voucher for £100 spend. Trying to get through by phone is an endurance exercise in its own right, only to then have an operator talk over me to tell me what I needed to do whilst I was trying to explain the issue. This resulted in an e mail to customer services giving all the required information including a copy of the receipt in question, only to then receive an email asking for exactly the same information as already given, and then a further e mail in response to say that nothing could be done to retrospectively correct the problem with one of its own tills failing to register a LidlPlus card and the spend involved. So a long drawn out process that does not support the customer disadvantaged as a result of a Lidl till point problem.

27. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have a question why is uk lidl…

I have a question why is uk lidl products are more expensive then other European countries not only i hate how the supermarket is designed its poor shelfs the prices are not well labelled its hard to find anything specially when there’s a-lots of shoppers with there trolleys bigger then the pathway i personally don’t recommend it to anyone its soooo expensive for what they sell local shops are reasonable about the quality and prices .my opinion my experience

18. Januar 2022
Bewertung ohne vorherige Einladung

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